2010 MERCEDES-BENZ R320 service interval

Reminder, Seat belt
see Seat belts, Telltale
Remote control
see Key, SmartKey
Remote door unlock (Tele Aid) .........212
Replacing bulbs ................................. 312
Reporting safety defects .................... 23
Research Octane Number see RON
Reserve fuel
Messages in the multifunction
display ........................................... 293
Warning lamp ................................... 29
Reset button ................................ 28, 122
Reset tool (NECK-PRO active front
head restraints) ................................. 310
Restraint systems see Occupant safety
Rims ........................................... 250, 347
Roadside Assistance ...................21, 210
Roller sunblinds ................................. 184
RON (Research Octane Number) ..... 353
Roof rack ............................................ 187
Rubber parts, cleaning ...................... 267
Run-flat tires see MOExtended tires S
Safety Driving safety systems ..................... 63
Occupant safety ...............................

36
Reporting defects ............................ 23
Safety belts
see Seat belts
Seat belt force limiter ......................... 52
Seat belts ............................................. 47
Adjustment function ........................51
Children in the vehicle .....................55
Cleaning ......................................... 267
Fastening ......................................... 49
Height adjustment ...........................50
Proper use of ................................... 48
Safety guidelines ............................. 39
Safety notes ..................................... 47
Telltale ..................................... 29, 302
Seat heating ......................................... 91
Seating capacity ................................ 237Seats .....................................................

81
Adjustment ...................................... 81
Easy-entry/exit feature ....................92
Folding (expanding cargo volume) . 189
Heating ............................................ 91
Memory function .............................. 96
Multicontour seat ............................ 90
Rear seats ........................................ 86
Ventilation ....................................... 90
Securing cargo
Cargo tie-down rings ...................... 188
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
BabySmart™ .................................... 47
OCS (Occupant Classification
System) ........................................... 45
Tele Aid .......................................... 208
Service
see Maintenance
Service, parts .................................... 344
Service and warranty information .....20
Service intervals see Maintenance System, Service
indicator message
Service life (tires) .............................. 241
Settings Factory setting (KEYLESS-GO) ......... 72
Factory setting (SmartKey) ..............71
Memory function .............................. 96
Menu ............................................. 130
Selective setting (KEYLESS-GO) ....... 73
Selective setting (SmartKey) ............71
Side impact air bags ...........................40
Side marker lamps
Cleaning lenses ............................. 265
Messages in the multifunction
display ........................................... 295
Sidewall (tires) .................................. 250
Side windows see Power windows
SmartKey
see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey Index
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Rhode Island, and Vermont Emission
Control System Warranty
1
R State Warranty Enforcement Laws (Lemon
Laws) Important notice for California retail
buyers
and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or

malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction
of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair
of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days. Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help

in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing service to
the vehicle up to a reasonable distance from
a paved roadway. We will make every effort
to assist in a breakdown situation, however,
the accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Center technician or the tow service provider
on a case-by-case basis and may be a factor
in our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
1 Applicable to vehicles with gasoline engine only. Introduction
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Maintenance service indicator
message
The maintenance service indicator message
will notify you when the next maintenance
service is required.
Starting approximately 1 month before the
next maintenance service is required, one of
the following messages will appear in the
multifunction display. The messages will
appear while you are driving or when you
switch on the ignition (example service A):
Service A In XXXXX Miles (km)
Service A In XXX Days
Service A In X Day
Service A Due Now The maintenance services will be indicated by
showing a service type
A through type H in the
multifunction display. Types A through H are
classified based on estimated time needed to
perform the maintenance service, ranging
from Service A
(approximately 1 hour)
to Service H
(approximately 8 hours)
Refer to Maintenance Booklet for a listing of
maintenance services and intervals they need
to be performed at. Clearing the maintenance service
indicator message The maintenance service indicator message
is cleared automatically
R
after approximately 10 seconds when you
switch on the ignition
R after approximately 10 seconds when
reaching the service threshold while driving
R after approximately 30 seconds, once the
suggested maintenance service term has
passed X
Clearing the maintenance service
indicator message manually: Press reset
button : on the instrument cluster.
The standard display appears in the
multifunction display.
Maintenance service term exceeded If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A Exceeded By XXXXX Miles
(Km)
Service A Exceeded By XXX Days
Service A Exceeded By X Day
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance service. Maintenance
261Operation
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After driving in emergency mode, you must
have the rims inspected by an authorized
Mercedes-Benz Center to check if they are
suitable for further use. The failed tire must
be replaced in any case.
When replacing individual or all tires on the
vehicle, make sure only tires marked with
“MOExtended” are mounted in the size
specified for your vehicle
(Y page 347). Bleeding the fuel system (diesel
engine only)
Driving

the vehicle until the fuel tank is empty
is not recommended. Otherwise, air may be
sucked into the fuel system. If this happens,
the malfunction indicator lamp = (USA
only) or ; (Canada only) comes on and the
engine may not start immediately after
refueling the vehicle.
After refueling:
X Make sure the automatic transmission is in
park position P.
The gear position indicator in the
multifunction display should be on P.
X Do not depress the accelerator.
X If necessary, remove the KEYLESS-GO
start/stop button from the starter switch.
X Turn the SmartKey in the starter switch to
position 2 for at least 10 seconds.
X Return the SmartKey in the starter switch
to position 0.
X Turn the SmartKey in the starter switch to
position 3

and hold it there for a maximum
of 40 seconds or until the engine runs
surge-free.
If the engine does not start:
X Wait for approximately 2 minutes.
X Turn the SmartKey in the starter switch to
position 3

and hold it there for a maximum
of 40 seconds or until the engine runs
surge-free. If the engine still does not start, do not make
any further attempts to start the engine.
Contact

an authorized Mercedes-Benz Center
or call Roadside Assistance ( Y page 210).
i When the malfunction indicator lamp
= (USA only) or ; (Canada only) in
the instrument cluster has been illuminated
for the above condition, it will remain
illuminated until the engine was cycled on
and off four times in a row. AdBlue
®
(diesel engine only)
The BlueTEC exhaust gas aftertreatment
system requires a reducing agent (AdBlue ®
)
in order to function properly. Refilling with
AdBlue ®
is part of the regular maintenance
service work. A tankful of AdBlue ®
should
suffice until the next maintenance service
under normal driving conditions.
When the AdBlue ®
tank is low, the message
Check Additive See Operator’s
Manual appears in the multifunction display.
When the AdBlue ®
level drops to the
minimum level, the message Remaining
Starts: 20 appears in the multifunction
display.
i When

the message Remaining Starts:
20 appears in the multifunction display, you
can start the engine 20 more times. If you
do not add AdBlue ®
, the engine cannot be
started beyond that point. Fill the
AdBlue ®
tank with approximately 1 gal
(3.79 l) AdBlue ®
(corresponds to
approximately 2 AdBlue ®
refill containers)
or have the AdBlue ®
tank filled by an
authorized Mercedes-Benz Center.
i For refilling outside the maintenance
service intervals, refill the AdBlue ®
tank
with approximately 1 gal (3.79 l) AdBlue ®
(corresponds to approximately 2 AdBlue ®
refill containers). AdBlue
®
(diesel engine only) 331
Practical hints
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Always use the particular AdBlue
®
refill
containers for refilling outside the
maintenance service interval. Contact an
authorized Mercedes-Benz Center or call
Roadside Assistance if necessary
(Y page 210).
Additional information on BlueTEC exhaust
gas aftertreatment and AdBlue ®
is available
at any authorized Mercedes-Benz Center. Refilling with AdBlue
®
G
Warning!
Make sure
R AdBlue ®
does not come into contact with
skin, eyes, or clothing
R to keep AdBlue ®
out of the reach of children
If you and/or others have come into contact
with AdBlue ®
:
R If AdBlue ®
has gotten into contact with
eyes, flush with plenty of water immediately
and seek medical help.
R Clean affected skin immediately with plenty
of water.
R If AdBlue ®
was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician. G
Warning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
! Only use AdBlue ®
complying with
ISO 22241. Do not add additives to
AdBlue ®
and do not dilute AdBlue ®
with water. Otherwise, the BlueTEC exhaust gas
aftertreatment system could be damaged.
Damage caused by using additives or
diluting with water are not covered by the
Mercedes-Benz Limited Warranty.
! Rinse surfaces that have come into
contact with AdBlue ®
, or remove AdBlue ®
with a moist cloth and cold water
immediately. If AdBlue ®
has crystallized
already, use cold water and a sponge.
AdBlue ®
residues will crystallize and soil
the affected surfaces.
! AdBlue ®
is not a fuel additive and must
not be added to the diesel fuel tank. If
AdBlue ®
reaches the diesel fuel tank, the
engine could be damaged which is not
covered by the Mercedes-Benz Limited
Warranty.
For more information on AdBlue ®
, see
(Y page 354).
The AdBlue ®
filler neck is located under the
cargo compartment floor.
X Switch off the ignition.
X Open the tailgate ( Y page 75).
X Lift the cargo compartment floor
(Y page 270). X
If so equipped, remove wheel wrench ;
and reversible ratchet for jack =.
X Turn AdBlue ®
filler cap cover :
counterclockwise and remove it. 332
AdBlue ®
(diesel engine only)Practical hints
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Approved engine oils
Engine oils are specifically tested for their
suitability in our engines and durability for our
service intervals. Therefore, only use
approved engine oils and oil filters required
for vehicles with the Maintenance System.
For a listing of approved engine oils and oil
filters, contact an authorized Mercedes-Benz
Center or visit www.mbusa.com (USA only).
! Using engine oils and oil filters of a
specification other than those expressly
required for the Maintenance System, or
changing of oil and oil filter at change
intervals longer than those called for by the
Maintenance System will result in engine or
emission control system damage not
covered by the Mercedes-Benz Limited
Warranty.
Please follow Maintenance System
recommendations for scheduled oil
changes. Failure to do so will result in
engine or emission control system damage
not covered by the Mercedes-Benz Limited
Warranty.
Mercedes-Benz recommends MOBIL OIL.
Use the table below to determine the
MB sheet number. Model Engine,
type MB sheet
number
R 350 BlueTEC 642 229.51
R 350 272 229.5
i
MB sheet numbers are printed on the
outside of oil containers. Viscosity grades for engine oils Using the chart below, select oil viscosity
according to the lowest air temperature
expected before the next oil change.
Engine oil additives
! Do not blend oil additives with engine oil.
They may damage the engine. Damage or
malfunctions resulting from blending oil
additives are not covered by the Mercedes-
Benz Limited Warranty. Air conditioning refrigerant
R134a (HFC) refrigerant and special PAG
lubricating oil are used in the air conditioning
system.
! Never use R 12 (CFC) or mineral-based
lubricating oil. Otherwise damage to the
system will occur. Brake fluid
G
Warning!
During vehicle operation, the boiling point of
the brake fluid is continuously reduced
through the absorption of moisture from the
atmosphere.
Under extremely strenuous operating
conditions, this moisture content can lead to 352
Fuels, coolants, lubricants, etc.Technical data
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immediately. If AdBlue
®
has crystallized
already, use cold water and a sponge.
AdBlue ®
residues will crystallize and soil
the affected surfaces.
High ambient temperatures If AdBlue
®
in the reservoir heats up to above
122‡ (50†) for a long period of time, for
example due to direct sunlight, ammonia gas
vapors may escape when opening the
AdBlue ®
tank. G
Warning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia

gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
Low ambient temperatures AdBlue
®
freezes at a temperature of
approximately 12‡ (-11†). Your vehicle is
factory

equipped with an AdBlue ®
preheating
system. The vehicle can thus be operated at
temperatures below 12‡ (-11†).
Special additives !
Only use AdBlue ®
complying with
ISO 22241. Do not add additives to
AdBlue ®
and do not dilute AdBlue ®
with
water.

Otherwise, the BlueTEC exhaust gas
aftertreatment system could be damaged.
Damage caused by using additives or
diluting with water are not covered by the
Mercedes-Benz Limited Warranty.
Purity The purity of AdBlue
®
is of particular
importance for avoiding malfunctions in the
exhaust gas aftertreatment. If AdBlue
®
is pumped out of the tank, e.g.
during repair work, the same liquid must not
be used to refill the tank as its purity is no
longer guaranteed.
! Impurities caused for example by other
service

products, cleaning agents, and dust
result in increased emissions,
malfunctions, catalyst damage, or engine
damage. Coolants
The engine coolant is a mixture of water and
anticorrosion/antifreeze, which provides:
R Corrosion protection
R Freeze protection
R Boiling

protection (by increasing the boiling
point)
The cooling system was filled at the factory
with a coolant providing freeze protection to
approximately -35‡ (-37†) and corrosion
protection.
! Add premixed coolant solution only.
Adding water and MB 325.0 Anticorrosion/
Antifreeze separately from each other,
could cause engine damage not covered by
the Mercedes-Benz Limited Warranty.
If the antifreeze mixture is effective to -35‡
(-37†), the boiling point of the coolant in the
pressurized cooling system is reached at
approximately 266‡ (130†).
The coolant solution must be used year round
to provide the necessary corrosion protection
and increase boil-over protection. Refer to
the Maintenance Booklet for replacement
interval.
Coolant system design and coolant used
determine the replacement interval. The
replacement interval published in the
Maintenance Booklet is only applicable if
MB 325.0 Anticorrosion/Antifreeze solution
or other Mercedes-Benz approved products
of equal specification are used to renew the Fuels, coolants, lubricants, etc.
355
Technical data
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