2010 MERCEDES-BENZ R320 keyless

The engine does not start. You can hear
the starter.
There could be a malfunction in the engine
electronics or in the fuel supply system.
Carry out the following steps:
X
If you are starting the engine with the
SmartKey:
Turn the SmartKey in the starter
switch to position 0 and repeat the starting
procedure.
X If you are starting the engine with KEYLESS-
GO: Close any doors that may be open to
allow

for better detection of the SmartKey.
or
X Remove the KEYLESS-GO start/stop
button from the starter switch.
X Start the engine with the SmartKey as radio
signals from another source may be
interfering with the KEYLESS-GO function.
X Repeat the starting procedure.
If the engine does not start after several
starting attempts:
X Contact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The engine does not start. You cannot
hear the starter.
The battery may not be charged sufficiently.
X Get a jump start (Y page 336).
If the engine will not start despite a jump
start:
X Contact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The starter has been exposed to excessive
temperatures.
X Let the starter cool for about 2 minutes.
X Repeat the starting procedure.
If the engine does not start after several
starting attempts:
X Contact an authorized Mercedes-Benz
Center or call Roadside Assistance. Driving off
G
Warning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result

in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
! Do not run a cold engine at high engine
speeds. Running a cold engine at high
engine speeds may shorten the service life
of the engine. This is not covered by the
Mercedes-Benz Limited Warranty.
! If an acoustic warning sounds and the
message Release Parking Brake
appears in the multifunction display when
driving off, you have forgotten to release
the parking brake.
Release the parking brake.
! Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain
which is not covered by the Mercedes-Benz
Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
i Once the vehicle is in motion, the
automatic central locking function engages
and the locking knobs in the doors move
down.
The automatic central locking function can
be switched off( Y page 137).
Automatic transmission G
Warning!
It is dangerous to shift the automatic
transmission
out of park position P or neutral
position N if the engine speed is higher than 112
Driving and parking
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Parking
G
Warning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
R Shift the automatic transmission into park
position P.
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Parking brake G
Warning!
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle’s
brake lights do not light up when the parking
brake is engaged. G
Warning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the automatic transmission out of park position
P, either of which could result in an accident
and/or serious personal injury.
X
Releasing: Pull on release handle :.
When the ignition is switched on or the
engine is running, the brake warning lamp
$ (USA only) or J (Canada only) in
the instrument cluster goes out.
X Engaging: Step on parking brake
pedal ; firmly.
When the engine is running, the brake
warning lamp $ (USA only) or J
(Canada only) in the instrument cluster
comes on. Turning off the engine
G
Warning!
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
i If the engine cannot be turned off as
described, see “Emergency engine
shutdown” ( Y page 342).
X Shift the automatic transmission into park
position P.
X Engage the parking brake. 114
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i
Always engage the parking brake in
addition to shifting the automatic
transmission into park position P.
i Observe instructions if you want the
automatic transmission to remain in
neutral position N, see “Remaining in
neutral position N” ( Y page 117).
With SmartKey X
Turn the SmartKey in the starter switch to
position 0.
X Remove the SmartKey from the starter
switch.
When you turn off the engine using the
SmartKey, and remove the SmartKey from
the starter switch or open a front door, the
automatic transmission will shift into park
position P automatically. G
Warning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
With KEYLESS-GO X
Press the KEYLESS-GO start/stop button.
With the driver’s door closed, the starter
switch

is now in position 1. With the driver’s
door opened, the starter switch is set to
position 0, same as the SmartKey removed
from the starter switch (Y page 79).
When you turn off the engine using the
KEYLESS-GO start/stop button and open a
front door, the automatic transmission will
shift into park position P automatically. G
Warning!
Keep in mind that turning off the engine alone
only
will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
i In an emergency you can turn off the
engine while driving by pressing and
holding the KEYLESS-GO start/stop button
for approximately 3 seconds.
If you have started the engine with the
KEYLESS-GO start/stop button and cannot
turn it off as described above:
X Remove the KEYLESS-GO start/stop
button from the starter switch.
X Insert the SmartKey into the starter switch.
The engine turns off. The starter switch is
in position 0 (Y page 79). Automatic transmission
Introduction
For information on driving with an automatic
transmission, see “Driving and parking”
(Y page 110). G
Warning!
Make sure absolutely no objects are
obstructing the pedals’ range of movement.
Keep the driver’s footwell clear of all
obstacles. If there are any floormats or
carpets

in the footwell, make sure the pedals
still have sufficient clearance.
During sudden driving or braking maneuvers
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury. Automatic transmission
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KEYLESS-GO: When you turn off the engine
using
the KEYLESS-GO start/stop button and
open a front door, the automatic transmission
will shift into park position P automatically.G
Warning!
Keep in mind that turning off the engine alone
only
will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
i Moving the gear selector lever up or down
shifts the automatic transmission out of
park position P.
Shifting into neutral position N X
With the vehicle at a standstill, depress the
brake pedal.
X Move the gear selector lever up or down to
the resistance point to select neutral
position N.
When you turn off the engine, the automatic
transmission will shift into neutral position
N automatically.
SmartKey: Removing the SmartKey from the
starter switch or opening a front door after
turning

off the engine will shift the automatic
transmission into park position P
automatically.
KEYLESS-GO: Opening a front door after
turning off the engine will shift the automatic
transmission into park position P
automatically.
Remaining in neutral position N
If you want the automatic transmission to
remain in neutral position N, e.g. when taking
the vehicle through an automatic conveyor-
type car wash, observe the following
instructions. G
Warning!
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the

vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
With SmartKey:
X Make sure the ignition is switched on.
X With the vehicle at a standstill, depress the
brake pedal and keep it pressed.
X Shift the automatic transmission into
neutral position N.
X Release the brake pedal.
X If engaged, release the parking brake.
X Switch off the ignition and leave the
SmartKey in the starter switch.
With KEYLESS-GO:
X Make sure the ignition is switched on.
X With the vehicle at a standstill, depress the
brake pedal and keep it pressed.
X Shift the automatic transmission into park
position P.
X Release the brake pedal.
X Remove the KEYLESS-GO start/stop
button from the starter switch.
X Insert the SmartKey into the starter switch.
X Switch on the ignition.
X Depress the brake pedal and keep it
pressed.
X Shift the automatic transmission into
neutral position N.
X Release the brake pedal.
X If engaged, release the parking brake.
X Switch off the ignition and leave the
SmartKey in the starter switch. Automatic transmission
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Transfer case
The vehicle is equipped with all-wheel drive
(4MATIC). Both the front and rear axles are
powered at all times when the vehicle is being
operated.
! Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESP ®
operates
automatically, the engine and ignition must
be shut off (SmartKey in starter switch
position 0 or 1 or KEYLESS-GO start/stop
button in position 0 or 1) when the parking
brake is being tested on a brake test
dynamometer. Such testing should be no
longer than 10 seconds.
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty. Instrument cluster
Introduction
For a full view illustration of the instrument
cluster, see “Instrument cluster”
(Y page 28). G
Warning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature R
warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible. :
To dim instrument cluster illumination
; Reset button
= To brighten instrument cluster
illumination
For information on changing the instrument
cluster settings, e.g. the language, see
(Y page 132). Activating the instrument cluster
The instrument cluster is activated when you
R open the driver’s door
R switch on the ignition
R press button :, ; or =
i Opening the driver’s door or pressing
button :, ; or = without switching on
the ignition activates the instrument
cluster illumination only for 30 seconds. 122
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Vehicle status message memory
menu
Use the Vehicle status message memory
menu to scan malfunction and warning
messages that may be stored in the memory.
Such messages appear in the multifunction
display and are based on conditions or
system status the vehicle’s system has
recorded.
The Vehicle status message memory menu
only appears if messages have been stored. G
Warning!
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner’s and/or driver’s
responsibility to maintain the vehicle’s
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
X Press button V or U repeatedly until
the Vehicle status message memory
menu appears in the multifunction display.
If conditions have occurred causing status
messages to be recorded, the number of
messages appears in the multifunction
display. X
Press button & or *.
The stored messages will now be displayed
in the order in which they have occurred. For malfunction and warning messages,
see “Vehicle status messages in the
multifunction display” (
Y page 274).
i After you have scrolled through all
recorded status messages, the first
recorded message appears again.
Should the vehicle’s system record any
conditions while driving, the number of
messages will reappear in the multifunction
display when the SmartKey in the starter
switch is turned to position 0 or removed
from the starter switch. With KEYLESS-GO,
the number of messages will reappear when
you turn off the engine by pressing the
KEYLESS-GO start/stop button and open the
driver’s door.
Except for high-priority messages, the vehicle
status message memory will be cleared when
you switch off the ignition. Settings menu
Introduction In the
Settings menu there are two
functions: The function To reset, press
reset button for 3 seconds, with which
you can reset all the settings to the original
factory settings and a collection of submenus
with which you can make individual settings
for your vehicle.
The following settings and submenus are
available in the Settings menu:
R Resetting to factory settings
(Y page 131)
R Submenus in the Settings menu
(Y page 131)
R Instrument cluster submenu
(Y page 132)
R Time/Date submenu ( Y page 133)
R Lighting submenu ( Y page 134)
R Vehicle submenu ( Y page 137)
R Comfort submenu ( Y page 137)130
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X
Switch on the ignition.
X Switching on: Press button ª on the
respective climate control panel.
The
indicator lamp in the button comes on.
X Switching off: Press button ª again.
The rear window defroster switches off when
the battery voltage is too low. The indicator
lamp in button ª flashes. Too many
electrical consumers may be operating
simultaneously.
X Switch off consumers that are currently not
needed if required. Power tilt/sliding sunroof
Opening and closing
G
Observe Safety notes, see page 55. G
Warning!
When opening or closing the tilt/sliding
sunroof, make sure there is no danger of
anyone

being harmed by the opening/closing
procedure.
The tilt/sliding sunroof is equipped with the
express operation and automatic reversal
function. If the movement of the tilt/sliding
sunroof is blocked during the closing
procedure, the tilt/sliding sunroof will stop
and open slightly.
The tilt/sliding sunroof operates differently
when the sunroof switch is pressed and held.
See the “Closing when the tilt/sliding sunroof
is blocked” section for details.
The opening/closing procedure of the tilt/
sliding sunroof can be immediately halted by
releasing the sunroof switch or, if the sunroof
switch was moved past the resistance point
and released, by moving the sunroof switch in
any direction. G
Warning!
The tilt/sliding sunroof is made out of glass.
In the event of an accident, the glass may shatter. This may result in an opening in the
roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening

also presents a potential for injury for
occupants wearing their seat belts properly as
entire body parts or portions of them may
protrude from the passenger compartment.
! To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the tilt/sliding
sunroof.
Do not open the tilt/sliding sunroof if there
is snow or ice on the roof, as this could
result in malfunctions.
If you cannot open or close the tilt/sliding
sunroof due to a malfunction contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
! Please keep in mind that weather
conditions can sometimes change rapidly.
Make sure to close the tilt/sliding sunroof
when leaving the vehicle. If water enters
the vehicle interior, vehicle electronics
could be damaged which is not covered by
the Mercedes-Benz Limited Warranty.
i You can also open or close the tilt/sliding
sunroof using the SmartKey or the
KEYLESS-GO function, see “Summer
opening feature” ( Y page 108) and
“Convenience closing feature”
(Y page 108).
i After switching off the ignition or
removing the SmartKey from the starter
switch, you can operate the tilt/sliding
sunroof until you open the driver’s or front
passenger door. If no door was opened you
can operate the tilt/sliding sunroof for up
to 5 minutes. Power tilt/sliding sunroof
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Closing when the tilt/sliding sunroof is
blocked
G
Warning!
Make sure that nobody can become trapped
and be seriously or even fatally injured when
closing the tilt/sliding sunroof with greater
force or without automatic reversal function.
If the movement of the tilt/sliding sunroof is
blocked
during the closing procedure (e.g. by
ice or pollution), the tilt/sliding sunroof will
stop and open slightly.
X Immediately after the tilt/sliding sunroof
has stopped and opened because it was
blocked, pull and hold the sunroof switch
in

direction of arrow = until the tilt/sliding
sunroof is fully closed.
The tilt/sliding sunroof closes with greater
force.
If the tilt/sliding sunroof is blocked again and
opens slightly:
X Immediately after the tilt/sliding sunroof
was

blocked and has opened, pull and hold
the sunroof switch in direction of arrow
= until the tilt/sliding sunroof is fully
closed.
The tilt/sliding sunroof closes without
automatic reversal function. G
Warning!
Pulling and holding the sunroof switch to
close the tilt/sliding sunroof immediately
after

it had been blocked two times will cause
the tilt/sliding sunroof to close without any
reversal function for as long as you hold the
sunroof switch. Synchronizing
The
tilt/sliding sunroof must be synchronized
R after the battery has been disconnected or
discharged
R after a malfunction
R if the tilt/sliding sunroof does not open
smoothly
! If the tilt/sliding sunroof cannot be closed
or synchronized, contact an authorized
Mercedes-Benz Center or call Roadside
Assistance.
X Vehicles with SmartKey: Switch off the
ignition

and remove the SmartKey from the
starter switch.
X Vehicles with KEYLESS-GO: Switch off the
ignition and open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.
X Remove the fuse for the tilt/sliding sunroof
from the fuse box (Y page 340).
X Reinsert the fuse in the fuse box.
X Switch on the ignition.
X Press and hold the sunroof switch in
direction

of arrow : (Y page 182) until the
tilt/sliding sunroof is fully raised at the
rear.
X Keep holding the sunroof switch in
direction of arrow : for approximately
1 second.
X Check the express operation feature
(Y page 182).
If

the tilt/sliding sunroof opens and closes
completely, the roof is synchronized.
Otherwise repeat the above steps. Power tilt/sliding sunroof
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