2010 MERCEDES-BENZ R-Class phone

entry!”. The voice control confirms important
commands to you and gives you instructions
in the event of incorrect entries.
Command Types
Voice control distinguishes between the
following types of command:
R Global commands:
These are commands which can be called
up at any time (e.g. help or phone
commands).
R Local commands:
These are commands which are only
available for the active application (e.g.
“Enter Street” during navigation).
Active Application
The local commands refer to the application
currently shown on the display and to the
audio source you are currently listening to.
For example, if you are listening to the radio
while the navigation application is active on
the display, you can operate both
applications using voice control.
To operate a different function using voice
control, you must first switch to that
application using the corresponding
command.
Operating Voice Control
Vehicles with Voice Control Buttons on
the Multi-Function Steering Wheel
Example display: M-Class
1A Cancels voice control2? Activates voice control3X Decreases the volumeW Increases the volumex Mute
i
You can cancel the dialog with voice
control at any time.
Voice control is operational around half a
minute after COMAND is switched on.
Vehicles with Lever for Voice Control
Example display: SL-Class
1Cancels voice control2Activates voice control3X Decreases the volumeW Increases the volumeOverview185Voice ControlZ

Starting the Dialog XSwitch on the ignition (see the vehicle
Owner's Manual).XVehicles with Voice Control buttons on
the Multi-function Steering Wheel: Press
the ? button.
or
XVehicles with Lever for Voice Control:
Pull the lever toward you
An acoustic signal confirms that the dialog
has been started.XGive a command.
Interrupting the Dialog
If a list appears on the display, you can use
the “Pause” command to interrupt the dialog.
You can then select an entry using the
COMAND control panel.
To resume the dialog with voice control, press
the ? button on the multifunction steering
wheel.
Canceling the Dialog
XVehicles with Voice Control buttons on
the Multi-function Steering Wheel: Press
the A button.
or
XVehicles with Lever for Voice Control:
Push the lever away from you.
An acoustic signal confirms that the dialog
has been canceled.
or
XSay the command “Cancel” (except when
creating and storing voice tags, navigation
entries or during individualization).
or
XPress any button on COMAND.
Adjusting the Volume
XStart the dialog.XGive a command, e.g. “Help”.XPress the W or X button.
The volume increases or decreases during
voice output.
or
XSet the volume for the voice output on the
volume control for COMAND.
Display Messages
The audible help function can be
supplemented by visual help on the display
( Y page 41). If the help function is switched
on, the most important commands that are
currently possible appear in the display when
you start the dialog.
In the address book and navigation system, a
selection list is shown in the display if voice
control requires additional information from
you.
1Display
Entering Numbers
R Digits from “zero” to “nine” are permitted.
R Say the phone number in groups of, e.g.,
three to five digits.
R Say each individual digit clearly.
Spell
R The letters of the alphabet and the numbers
0 to 9 are permitted.
R Say the letters in groups of, e.g., five to
seven letters.
R Say each individual letter clearly.
186OverviewVoice Control

iUsing individualization, you can fine-tune
voice control to your own voice and thus
improve voice recognition. The process of
individualization is described in chapter
“System Settings” ( Y page 41).
i If you use individualization, it may impair
recognition of other users. Switch off
individualization if it makes recognition of
other users worse.
Phone
GWarning
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellular
telephone while the vehicle is in motion. Stop
the vehicle in a safe location before placing or
answering a call.
If you nonetheless choose to use the mobile
phone while driving, please use the handsfree
feature and be sure to pay attention to the
traffic situation at all times. Use the mobile
phone only when road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Operation
You can use voice control to:
R place a call by using your voice to input a
phone number
R store names and numbers in the address
book
R dial a number from the address book
R dial a number from the call list “Latest
calls”
R listen to the phone book
R retrieve and manage your voice mail and
recorded announcement services
R redial
Voice control recognizes whether:
R your phone is switched on
R your phone is connected via Bluetooth ®
R the car phone is registered with the
relevant mobile phone network
R it is possible to dial
If it is not possible to dial, voice control issues
a message to this effect.
i You can still operate your phone using the
keypad.
Commands
“Phone”
Use the “Phone” command to select the
phone application. Use this command if you
wish the digits entered to be shown on the
display.
“Help Phone”
Voice control has an extensive help function.
Using the “Help Phone” command, you can
have all the essential commands for the
phone read out .
“Dial number”
You can use the “Dial number” command to
dial a phone number.
The digits 0 to 9 and the word “Plus” are
permitted.
“ Plus” replaces the international dialing code,
e.g. “00”.
Say the phone number in the form of a
continuous string of individual digits or as
blocks of digits, e.g. three to five digits.
Voice control repeats the digits it recognizes
after each block of digits (with a pause of
Phone187Voice ControlZ

about half a second between each block of
digits) and waits for you to continue speaking.
Example of dialog:sDial numbertPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesOkaytDialing
i You can also dial the specified number if
you press the 6 button on the multi-
function steering wheel instead of the
concluding command “Okay”.
“Confirm”
While you are entering a number, you can use
the “Confirm” command to have all the
spoken digits repeated by voice control.
Voice control will then prompt you to
continue with the entry.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosConfirmtZero one three zero. Please continue.sFive zero zero fivetFive zero zero fivesOkaytDialing
i You can also dial the specified number if
you press the 6 button on the multi-
function steering wheel instead of the
concluding command “Okay”.
“Correction”
While you are entering a number, you can use
the “Correction” command to correct the
block of digits last spoken. When you input
this command, voice control deletes the last
block of digits and repeats the digits input up
to this point. Voice control will then prompt
you to continue with the entry.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesCorrectiontZero one three zero. Please continuesFive zero zero fivetFive zero zero fivesOkaytDialing
“Delete”
While you are entering a number, you can use
the “Delete” command to delete all the digits
which have been entered. After you have
input this command, voice control prompts
you to enter additional digits or commands.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesDeletetNumber deleted, please say the
number again:sZero three seven threetZero three seven threesThree nine one188PhoneVoice Control

tThree nine onesOkaytDialing
“Save Name” (Address Book)
(Y page 198)
“Dial Name” (Address Book)
( Y page 199)
“Delete Name” (Address Book)
( Y page 199)
“Find Name” (Address Book)
( Y page 199)
“List Phone Book” and Dialing a Phone
Number
You can use the “List phone book” command
to listen to all entries in the phone book in
which a phone number is also stored and, if
required, select an entry. If the list contains
more than 30 entries, the system asks you to
say the name from which the reading shall be
started.
Example of dialog:
sList phone book
The system reads out all the address
book entries with phone numbers. If
there is more than one phone number
for an entry, voice control queries this.tDo you want to make a work call or a
home call?sHome callTo cancel the dialog: XVehicles with Voice Control buttons on
the Multi-function Steering Wheel: Press
the A button.XVehicles with Lever for Voice Control:
Push the Voice Control lever away from
you.
You have canceled the dialog. The system
confirms by responding “Cancel”.
“Redial”
You can use the “Redial” command to redial
the number most recently called.
Managing Announcement Services or
Voice Mail
You can also use voice control to manage
your voice mail or recorded announcement
services.
While a phone call is in progress:
XVehicles with Voice Control buttons on
the Multi-function Steering Wheel: Press
the ? button while a phone call is in
progress.
or
XVehicles with Lever for Voice Control:
Pull the Voice Control lever toward you.
An acoustic signal confirms that the system
is activated.XSay the required digits (“zero” to “nine”).
or
XSay the required words “Star” or “Hash”.XSay the concluding command “Okay”.
The system dials the number entered.
Navigation
GWarning!
For safety reasons, you should only select a
destination when the vehicle is stationary.
While the navigation system provides
Navigation189Voice ControlZ

directional assistance, the driver must remain
focused on safe driving behavior, especially
pay attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
Traffic regulations always have priority over
any route recommendations given. Bear in
mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
During route guidance, you will not receive
information on:
R traffic lights
R stop and yield signs
R parking or stopping zones
R one-way streets
R narrow bridges
R other traffic regulation data
You should therefore always strictly observe
traffic regulations while driving. Drive
carefully and always obey traffic laws and
road signs, even if they contradict navigation
system instructions.GWarning
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Consulting the symbols or map display for
directions may cause you to divert your
attention from driving and increase your risk
of an accident.
GWarning!
Please do not use the Voice Control System
in an emergency, as the tone of your voice
may change in a stressful situation. This could
cause a delay in completing your phone call
in a timely manner. This could distract you in
an emergency situation and cause you to be
involved in an accident.
Operation
You can use voice control to:
R enter a state
R enter a province
R enter a city
R enter a district (center)
R enter a street
R enter an intersection
R enter a house number
R enter an entire address
R enter a zip code
R find address
R enter a point of interest
R select one of your previous destinations
R call up route information
R store a destination
R display the map
R enlarge/reduce the size of the map
R listen to the destination memory
R start and stop route guidance
R switch the guidance instructions on and off
To select the navigation application:
XVehicles with Voice Control buttons on
the Multi-function Steering Wheel: Press
the ? button.
or
XVehicles with Lever for Voice Control:
Pull the Voice Control lever toward you.190NavigationVoice Control

“Zoom In Completely”/“Zoom Out
Completely”
You can use these commands to set the map
display directly to the smallest or largest
scale.
“List Destination Memory”
You can use the “List destination memory”
command to listen to the entries from the
address book’s destination memory and, if
required, navigate to one of them. If the list
contains more than 30 entries, the system
asks you to say the name from which the
reading shall be started.
Example of dialog:
sList destination memory
The system reads out all entries, from
the address book destination memory.
To select an entry and set an address:
XVehicles with Voice Control buttons on
the Multi-function Steering Wheel:
Press the ? button at the selected
entry.
or
XVehicles with Lever for Voice Control:
Pull the Voice Control lever toward you at
the selected entry.
If there is more than one address, the system
asks
tDo you want to navigate to Smith home
or work?sHometSmith home. Starting route guidance
The system starts route guidance.
To cancel the dialog:XVehicles with Voice Control buttons on
the Multi-function Steering Wheel:
Press the A button.
or
XVehicles with Lever for Voice Control:
Push the Voice Control lever away from
you.
You have canceled the dialog. The system
confirms by responding “Cancel”.
Address Book
GWarning!
Please devote your attention first and
foremost to the traffic situation you are in.
Before your journey, please familiarize
yourself with the address book functions.
Only use the Voice Control System when road
and traffic conditions permit you to do so.
Otherwise you could be involved in an
accident in which you or others could be
injured.
Overview
The address book gives you the option of
storing information about people in the form
of entries.
Using voice control, you can dial a phone
number stored in the address book or start
route guidance for a stored address.
Apart from the speaker-dependent voice tags
stored in the address book, voice control can
recognize all the entries in the name fields of
the address book. Recognition of the entries
in the address book depends on the text that
was entered. To make a call you must say the
text of the entry.
Check the address book entries for the
following:
Address Book197Voice ControlZ

RThe name entries, e.g. last name and first
name, are in the right fields.
R Do not use abbreviations or acronyms.
R Avoid unnecessary spaces in names.
R Do not use special characters.
You can improve voice recognition by saving
a speaker-dependent voice tag for address
book entries.
Use a speaker-dependent voice tag:
R for names which are difficult to pronounce
R to distinguish names which sound similar
R for names which are not pronounced as
they are written
Voice control can store up to 50 of these
address book entries by means of a speaker-
dependent voice tag.
Operation
You can use voice control at any time to:
R save a name
R select a name
R delete a name
R list the address book
R delete the address book
R open the address book
R open an entry from the address book
R list the phone book
R list the destination memory
To open the address book:
XVehicles with Voice Control buttons on
the Multi-function Steering Wheel: Press
the ? button.
or
XVehicles with Lever for Voice Control:
Pull the Voice Control lever toward you.XGive the “Address book” command.XVehicles with Voice Control buttons on
the Multi-function Steering Wheel: Press
the ? button.
or
XVehicles with Lever for Voice Control:
Pull the Voice Control lever toward you.XGive one of the address book commands
explained below.
Commands
“Address Book”
XTo open the address book: Say the
command “Address book”.
“Help Address Book”
XUsing the “Help address book” command,
you can have all the essential commands
for the address book read out.
“Save Name”
Use the “Save name” command to save a
phone number with a voice tag for a specific
speaker. Use this command for a name which
is complicated or which is pronounced
differently as it is spelled, for example,
because it is a foreign name. When you have
given the command “Save Name”, voice
control prompts you to enter a phone
number.
i This function is only possible if a mobile
phone is connected to COMAND.
The digits 0 to 9 and the word “Plus” are
permitted.
“ Plus” replaces the international dialing code,
e.g. “00”.
Say the phone number in the form of a
continuous string of digits or as blocks of
digits, e.g. three to five digits.
Voice control repeats the digits it recognizes
after each block of digits (with a pause of
198Address BookVoice Control