2010 MERCEDES-BENZ GLK350 4MATIC catalytic converter

Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio.
Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372), or
Customer Service (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Truck” found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100.
Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sport Utility Vehicle
GWarning!
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator’s Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
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idle speed. If your foot is not firmly on the
brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and when your right
foot is firmly on the brake pedal.
! Only shift the automatic transmission into
reverse gear R or park position P when the
vehicle is stopped. Otherwise the
automatic transmission could be damaged.XDepress the brake pedal.
The gear selector lever lock is released.XShift the automatic transmission into drive
position D or reverse gear R.
i
Shifting the automatic transmission out of
park position P is only possible with the
brake pedal depressed.
Only depressing the brake pedal releases
the gear selector lever lock.
XWait for the gear selection process to
complete before setting the vehicle in
motion.XIf engaged, release the parking brake.XRelease the brake pedal.XCarefully depress the accelerator pedal.
After a cold start, the automatic transmission
shifts at a higher engine speed. This allows
the catalytic converter to reach its operating
temperature earlier.
For more information on driving, see “Driving
instructions” ( Y page 243).
Problems while driving
The engine runs erratically and misfires
R An ignition cable may be damaged.
R The engine electronics may not be
operating properly.
R Unburned gasoline may have entered the
catalytic converter and damaged it.
XGive very little gas.XHave the problem checked at an authorized
Mercedes-Benz Center as soon as possible.
The coolant temperature is above
248‡ (120†)
The coolant is too hot and is no longer cooling
the engine.
XStop the vehicle in a safe location as soon
as possible.XTurn off the engine immediately.XAllow the engine and coolant to cool off.XCheck the coolant level and add coolant if
necessary ( Y page 216).
In case of accident
If the vehicle is leaking fuel:
XDo not start the engine under any
circumstances.XExit the vehicle at a safe distance from the
roadway.XNotify local fire and/or police authorities.
If the extent of the damage cannot be
determined:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
If no damage on major assemblies, fuel
system, and engine mount can be
determined:
XStart the engine in the usual manner.
Parking
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
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With SmartKey XTurn the SmartKey in the starter switch to
position 0.
XRemove the SmartKey from the starter
switch.
The SmartKey can only be removed from the
starter switch with the automatic
transmission in park position P.
With KEYLESS-GO
XPress the KEYLESS-GO start/stop button.
With the driver’s door closed, the starter
switch is now in position 1. With the driver’s
door opened, the starter switch is set to
position 0, same as the SmartKey removed
from the starter switch (Y page 76).
If an acoustic warning sounds, you have tried
to turn off the engine with the KEYLESS-GO
start/stop button while the automatic
transmission was not in park position P.
Read and observe messages that may appear
in the multifunction display (Y page 267).
iIn an emergency you can turn off the
engine while driving by pressing and
holding the KEYLESS-GO start/stop button
for approximately 3 seconds.
If you have started the engine with the
KEYLESS-GO start/stop button and cannot
turn it off as described above:
XRemove the KEYLESS-GO start/stop
button from the starter switch.
XInsert the SmartKey into the starter switch.
The engine turns off. The starter switch is
in position 0 (Y page 76).
Automatic transmission
Introduction
For information on driving with an automatic
transmission, see “Driving and parking”
(Y page 98).
GWarning!
Make sure absolutely no objects are
obstructing the pedals’ range of movement.
Keep the driver’s footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure the pedals
still have sufficient clearance.
During sudden driving or braking maneuvers
the objects could get caught between or
under the pedals. You could then no longer
brake or accelerate. This could lead to
accidents and injury.
! Allow the engine to warm up under low
load use. Do not place full load on the
engine until the operating temperature has
been reached.
Avoid spinning of a drive wheel for an
extended period when driving off on
slippery road surfaces.
This may cause serious damage to the
engine and the drivetrain which is not
covered by the Mercedes-Benz Limited
Warranty.
iDuring the brief warm-up, transmission
upshifting is delayed. This allows the
catalytic converter to heat up more quickly
to operating temperature.
Gear selector lever
Gearshift pattern for automatic transmission
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
The first 1000 miles (1500 km)
The more cautiously you treat your vehicle
during the break-in period, the more satisfied
you will be with its performance later on.
R Drive your vehicle during the first
1 000 miles (1 500 km) at varying but
moderate vehicle and engine speeds.
R During this period, avoid heavy loads (full
throttle driving) and excessive engine
speeds (no more than 2
/ 3 of maximum rpm
in each gear).
R Select C as the preferred shift program
( Y page 106) for the first 1 000 miles
(1 500 km).
R Avoid accelerating by kickdown.
R Do not attempt to slow the vehicle down by
shifting to a lower gear using the gear
selector lever.
R Select gear ranges 3, 2 or 1 (Y page 106)
only when driving at moderate speeds (for
hill driving).
After 1 000 miles (1 500 km) you may
gradually increase vehicle and engine speeds
to the permissible maximum.
All of the above instructions, as may apply to
your vehicle type, also apply when driving the
first 1 000 miles (1 500 km) after the engine,
the transfer case, the front differential or the
rear differential have been replaced.
i Always obey applicable speed limits.
At the gas station
Refueling
GWarning!
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline!
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact. Extinguish all smoking materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
GWarning!
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gas to
spray back out when removing the fuel pump
nozzle, which could cause personal injury.
! Never refuel vehicles with gasoline engine
with diesel fuel. Even small amounts of
diesel fuel will damage the fuel system and
engine. Damage resulting from the use of
non-approved fuels or fuel additives or
resulting from mixing gasoline with diesel
fuel is not covered by the Mercedes-Benz
Limited Warranty.
! If you have accidentally filled the tank
with incorrect or non-approved fuel, do not
switch on the ignition. Otherwise the
incorrect or non-approved fuel will get into
the fuel lines. The fuel system must be
drained completely. Contact an authorized
Mercedes-Benz Center to have the fuel
system drained completely.
! To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
212At the gas stationOperation
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Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
i Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
iIn case the central locking system does
not release the fuel filler flap, see “Fuel filler
flap” (Y page 301).
The fuel filler flap is located on the right-hand
side of the vehicle towards the rear.
XTurn off the engine.
iLeaving the engine running and the fuel
filler cap open can cause the yellow engine
malfunction indicator lamp ; to
illuminate.
For more information, see also “Practical
hints” (Y page 295).
XRemove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.
XOpening: Press fuel filler flap : at the
point indicated by the arrow.
XTurn fuel filler cap ; counterclockwise.XTake off fuel filler cap ;.XPlace fuel filler cap ; in direction of arrow
into holder =.
XFully insert filler nozzle unit and refuel.XOnly fill your tank until the filler nozzle unit
cuts out – do not top off or overfill.
XClosing: Turn fuel filler cap ; clockwise
until it audibly engages.
iClose the fuel filler flap before locking the
vehicle. Otherwise the flap locking pin will
prevent closing the fuel filler flap.
XClose fuel filler flap :.
Check regularly and before a long trip
For information on quantities and
requirements of operating agents, see “Fuels,
coolants, lubricants, etc.” (Y page 334).
Check the following:
REngine oil level (Y page 215)
RTire inflation pressure (Y page 221)
RCoolant level (Y page 216)
RVehicle lighting (Y page 303)
RWasher system and headlamp cleaning
system (Y page 217)
RBrake fluid (Y page 217)
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transmission which is not covered by the
Mercedes-Benz Limited Warranty.
! Jump starting should only be performed
using the jump-start terminals located in
the engine compartment.
Avoid repeated and lengthy starting
attempts.
Do not attempt to start the engine using a
battery quick-charge unit.
If the engine does not run after several
unsuccessful starting attempts, have it
checked at the nearest authorized
Mercedes-Benz Center.
Excessive unburned fuel generated by
repeated failed starting attempts may
damage the catalytic converter and may
present a fire risk.
Make sure the jumper cables do not have
loose or missing insulation.
Make sure the cable clamps do not touch
any other metal part while the other end is
still attached to a battery.
If the battery is discharged, the engine can be
started with jumper cables and the fully
charged battery of another vehicle or an
equivalent starter pack. Observe the
following:
R Access to the battery is not possible on all
vehicles. If you cannot access the battery
of the other vehicle, provide jump start
power by an external battery or starter
pack.
R Jump starting should only be performed
when the engine and catalytic converter
are cold.R Do not jump start the engine or charge the
battery if the battery is frozen. Let the
battery thaw out first.
R Only jump start from batteries with the
same voltage rating (12 V). Jump starting
with a more powerful battery could damage
the vehicle’s electrical system. Such
damage will not be covered by the
Mercedes-Benz Limited Warranty.
R Only use jumper cables with sufficient
cross-section and insulated terminal
clamps.
R Always make sure the jumper cables are
not on or near pulleys, fans or other parts
that move when an engine is started or
running.
R Should the battery be drained completely,
let the donating power source charge the
vehicle for several minutes before
reattempting the starting process.
The jump-start contacts are located in the
engine compartment on the passenger side.XMake sure the two vehicles do not touch.XSwitch off all electrical consumers.XEngage the parking brake.XMake sure the automatic transmission is in
park position P.XOpen the hood ( Y page 214).320Jump startingPractical hints
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