2010 MERCEDES-BENZ GLK350 4MATIC steering

iThe functions and services available to
you while using the mobile phone depend
on your service provider and the type of
mobile phone you are using. Also see
separate operating manual of your mobile
phone for instructions on how to use your
mobile phone.
When the mobile phone is connected via the
Bluetooth ®
interface to the audio system, you
can operate the mobile phone using the
following devices:
R Audio system ( Y page 165)
- Audio controller
- Audio control unit
R Buttons 6 and ~ on the
multifunction steering wheel ( Y page 110)
R Mobile phone keypad or similar input
device
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones.
TEL MenuMenuFunctionTelephoneBluetooth ®
PhonesReceive Business
Card(s) (vCards)Delete external dataNamePhone bookCall lists
Microphone off/
onCall Lists or Mic On/
Mic OffDelete Call Lists
General notes
Making calls via Bluetooth ®
interface
The audio system telephone function via the
Bluetooth ®
interface is available in
conjunction with a Bluetooth ®
enabled
mobile phone.
With a suitable mobile phone, you can use the
hands-free device and receive electronic
business cards (vCards) via the Bluetooth ®
interface.
Calls disconnected while the vehicle is in
motion
Interruptions to the connection may occur if
R there is insufficient mobile network
coverage
R you move from one mobile network
transmitter/receiver area (mobile network
cell) into another and no channels are free
or the cell is full
R you are using a SIM card that is not
compatible with the available network
R when using a mobile phone with
“Twincard”, the mobile phone is
simultaneously logged into the network
with the second SIM card
Operating options
i The components and operating principles
of the audio system can be found on
( Y page 126) and ( Y page 131).
When the mobile phone is connected via the
Bluetooth ®
interface to the audio system, you
can operate the mobile phone using the
following devices:
R Buttons 6 and ~ and keypad on
audio control unit ( Y page 127)
R Audio controller in center console
( Y page 129)
R Multifunction steering wheel ( Y page 110)
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an authorized
Mercedes-Benz Center for information on
features available for your mobile phone of
choice.
i In order for the functions described in this
section to work correctly, the Bluetooth ®
telephone must be linked to the audio156Audio systemControls in detail
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Aborting dial or ending a callX% Q ¢ and press W.
or
XPress button ~ on the audio control unit
or on the multifunction steering wheel.
Rejecting or accepting calls
You will be notified of an incoming call by the
ringing tone and a message on the display.
iDepending on the mobile phone you are
using, the audio system’s ringing tone may
differ from the one you have set on your
mobile phone. You may hear
Rthe ringing tone set on the mobile phone
Rthe audio system’s preset ringing tone
Rthe audio system’s preset ringing tone
and the ringing tone set on the mobile
phone
If the caller’s name and number are among
the entries in the audio system’s phone book
and the caller has not withheld this
information, it will appear on the display. If
the caller withholds this information, you will
see:
XAccepting: Press button 6 on audio
control unit or on the multifunction steering
wheel.
or
XPress W.XRejecting: Press button ~ on audio
control unit.
or
XSlide XV or rotate cVd the audio
controller to select Reject, and press W
to confirm.
The call is rejected.
If you have accepted the call using the audio
control unit, audio controller, or the
multifunction steering wheel, the call will be
conducted via the hands-free system. The
volume of the call can be adjusted
(Y page 133).
Further operating functions can be found in
the “Functions during a single-call” section
(Y page 167).
You can also accept a call if the audio display
is showing a screen other than the telephone
mode screen. After accepting the call, the
display switches to the phone display. Once
the call is over, the display for the previous
mode will appear again.
Functions during a single call
Switching hands-free microphone on or
off
The menu bar changes when you make or
receive a call. Instead of the Call Lists
menu item, Mic Off or Mic On will appear.
XSwitching off: Select Mic Off.
The following message will flash up on the
display: The microphone is off.
When the microphone is switched off the
symbol Q appears in the main area.
XSwitching on: Select Mic On.
The following message will flash up on the
display: The microphone is on.
The microphone is switched on and the
symbol Q disappears in the main area.
iYou can also switch the microphone on or
off by pressing button 8.
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iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the rotary control on the audio system
( Y page 133).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the Roadside
Assistance button F does not come on
during the system self-test.
R The indicator lamp in the Information
button ï does not come on during the
system self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 202).
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Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
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Roadside Assistance button XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Information button
XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
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multifunction display and the COMAND
system is muted.
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the audio system or the COMAND system.
i When a Tele Aid call has been initiated,
the audio system or the COMAND system
is muted. The mobile phone is no longer
connected to the COMAND system. If you
must use this phone, we recommend that
you use it only with the vehicle at a
standstill in a safe location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
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inflation pressure loss and damage to the
tire beads.
R If the vehicle is heavily loaded, check tire
inflation pressure and correct as required.
R Do not allow your tires to wear down too
far. Adhesion properties on wet roads are
sharply reduced at tread depths of less
than 1
/ 8 in (3 mm).
R When replacing individual tires, you should
mount new tires on the front wheels first
(on vehicles with same-sized wheels all
around).
Recommended tire inflation pressure
GWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Your vehicle is equipped with the Tire and
Loading Information placard located on the
driver’s door B-pillar ( Y page 227).
The tire inflation pressure should be checked
regularly. Only adjust the tire inflation
pressure on cold tires. The tires can be
considered cold if the vehicle has been
parked for at least 3 hours or driven less than
1 mile (1.6 km). Depending on the ambient
temperature, the driving speed and the tire
load, the tire temperature changes. When the
tire temperature changes by 18 ‡ (10†), the
tire inflation pressure will change by
approximately 1.5 psi (0.1 bar). Keep this in
mind when checking tire inflation pressure on
warm tires and adjust the tire pressure only
if the tire inflation pressure is too low for the
current operating conditions. If you check the
tire inflation pressure when the tires are
warm, the reading will be higher than the cold
reading. This is normal. Do not let air out to
match the specified cold tire inflation
pressure. Otherwise, the tire will be
underinflated.
Follow recommended cold tire inflation
pressures listed on Tire and Loading
Information placard on the driver’s door
B-pillar.
Keeping the tires properly inflated provides
the best handling, tread life and riding
comfort.
In addition to the Tire and Loading
Information placard on the driver’s door
B-pillar, also consult the tire inflation
pressure label on the inside of the filler flap
for any additional information pertaining to
special driving situations. For more
information, see “Important notes on tire
inflation pressure” ( Y page 220).
i Data shown on Tire and Loading
Information placard example are for
illustration purposes only. Tire data are
specific to each vehicle and may vary from
data shown in the following illustration.
Refer to Tire and Loading Information
placard on vehicle for actual data specific
to your vehicle.Tires and wheels219OperationX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 219Z

Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Check the tire inflation pressure at least once
a month.
Check and adjust the tire inflation pressure
when the tires are cold ( Y page 219).
Checking tire inflation pressure
manually
Follow the steps below to achieve correct tire
inflation pressure:
XRemove the cap from the valve on one tire.XFirmly press a tire gauge onto the valve.XRead the tire inflation pressure on the tire
gauge and check against the
recommended tire inflation pressure on the
Tire and Loading Information placard on the
driver’s door B-pillar ( Y page 227). If
necessary, add air to achieve the
recommended tire inflation pressure.XIf you have overfilled the tire, release tire
inflation pressure by pushing the metal
stem of the valve with e.g. a tip of a pen.
Then recheck the tire inflation pressure
with the tire gauge.XInstall the valve cap.XRepeat this procedure for each tire.
Tire pressure loss warning system
(Canada only)
While the vehicle is being driven, the tire
pressure loss warning system monitors the
set tire inflation pressures by evaluating each
wheel’s rotational speed. This allows the
system to detect a significant loss of pressure
in a tire. If a wheel’s rotational speed changes
due to falling tire inflation pressure, you will
see a corresponding warning message in the
multifunction display.
The tire pressure loss warning system may
function in a restricted manner or with a delay
R when snow chains are mounted to the
vehicle
R in the presence of ice and snow
R when you are driving on a loose surface
(e.g. sand or gravel)
R when you are driving in a very sporty
manner (involving rapid acceleration or
high speeds in curves)
R when you are driving with a loaded roof
rack or heavily laden vehicleGWarning!
When the multifunction display shows the
message Check Tire Pressure Soon , one
or more of your tires are significantly
underinflated. You should stop and check
your tires as soon as possible, and inflate
them to the proper tire inflation pressure as
indicated on the vehicle’s Tire and Loading
Information placard or, if available, on the tire
inflation pressure label.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
Each tire, including the spare, should be
checked at least once a month when cold.
Inflate the tires to the recommended tire
inflation pressure as specified on
R the Tire and Loading Information placard on
the driver’s door B-pillar
or
R the tire inflation pressure label located on
the inside of the fuel filler flap
222Tires and wheelsOperation
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