2010 MERCEDES-BENZ E350 unlock

If no damage on major assemblies, fuel
system, and engine mount can be
determined:
XStart the engine in the usual manner.
Parking
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
RKeep right foot on the brake pedal.
REngage the parking brake.
RShift the automatic transmission into park
position P.
RSlowly release the brake pedal.
RWhen parked on an incline, always turn the
front wheels towards the road curb.
RTurn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
RTake the SmartKey with you and lock the
vehicle when leaving.
Parking brake
GWarning!
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle’s
brake lights do not light up when the parking
brake is engaged.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P, either of which could result in an accident
and/or serious personal injury.
XReleasing: Pull on release handle :.
When the ignition is switched on or the
engine is running, the brake warning lamp
$ (USA only) or J (Canada only) in
the instrument cluster goes out.
XEngaging: Step on parking brake
pedal ; firmly.
When the engine is running, the brake
warning lamp $ (USA only) or J
(Canada only) in the instrument cluster
comes on.
Turning off the engine
GWarning!
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
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XPress button a to change the current
status.
Depending on the previous status, the
Daytime Running Lamps: mode will be
Enabled or Disabled.
With Daytime Running Lamps mode
enabled and the exterior lamp switch at
position $ or c, the daytime running
lamps are switched on when the engine is
running.
In low ambient light conditions the following
lamps will come on additionally:
RLow-beam headlamps
RParking lamps
RTail lamps
RLicense plate lamps
RSide marker lamps
For more information on the daytime running
lamp mode, see (Y page 98).
iMake sure the exterior lamp switch is set
to M or c when you switch off the
daytime running lamps while driving at
night.
For safety reasons, resetting all the functions
of all submenus to the factory settings while
driving (Y page 139) will not deactivate the
daytime running lamp mode.
The following message appears in the
multifunction display:
Cannot Be Completely Reset to
Factory Settings while Driving..
Switching Adaptive Highbeam Assist on
or off
XPress button = or ; to select the
Sett. menu.
XPress button : or 9 to select the
Lights submenu.
XPress button a.XPress button : or 9 to select the
Adaptive Highbeam Assist: function.
The current setting Enabled or Disabled
is shown.
XPress button a to change the current
status.
Depending on the previous status, the
Adaptive Highbeam Assist: function
will be Enabled or Disabled.
For more information on the Adaptive
Highbeam Assist, see (Y page 100).
Switching locator lighting on or off
With the Locator Lighting: function
activated and the exterior lamp switch in
position c
Rthe exterior lamps will come on during
darkness when the vehicle is unlocked with
the SmartKey.
The lamps will go out when the driver’s door
is opened.
If you do not open the driver’s door after
unlocking the vehicle with the SmartKey,
the lamps will go out automatically after
approximately 40 seconds.
Rthe exterior lamps will remain on for
15 seconds during darkness after exiting
the vehicle and closing all doors.
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Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
XPress button = or ; to select the
Sett. menu.
XPress button : or 9 to select the
Vehicle submenu.
XPress button a.XPress button : or 9 to select the
Radar Sensor (See Oper. Manual):
function.
The current setting Enabled or Disabled
is shown.
XPress button a again if you would like
to change the current status.
Depending on the previous status, the
radar sensors will be switched on
(Enabled) or off (Disabled).
iThe selected status of the radar sensors
remains stored in memory even if the
engine is turned off and restarted.
Convenience submenu
Access the Convenience submenu via the
Sett. menu. Use the Convenience submenu
to activate the easy-entry/exit feature
(Y page 145) or to activate the seat belt
adjustment feature (Y page 145).
Activating easy-entry/exit feature
Use this function to activate and deactivate
the easy-entry/exit feature (Y page 93).
GWarning!
You must make sure no one can become
trapped or injured by the moving steering
wheel when the easy-entry/exit feature is
activated.
To stop steering wheel movement, move
steering wheel adjustment stalk or press one
of the memory position buttons.
Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Children could open the driver’s door and
unintentionally activate the easy-entry/exit
feature, which could result in an accident
and/or serious personal injury.
XPress button = or ; to select the
Sett. menu.
XPress button : or 9 to select the
Convenience submenu.
XPress button a.XPress button : or 9 to select the
Easy Entry/Exit: function.
The current setting Enabled or Disabled
is shown.
XPress button a to change the current
status.
Depending on the previous status, the
Easy Entry/Exit: feature will be
Enabled or Disabled.
Activating/deactivating seat belt
adjustment function
Use this function to set the seat belts to be
adjusted automatically with the driver’s or
front passenger seat belt fastened and the
starter switch in position 2.
For more information on the seat belt
adjustment function, see (Y page 51).
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iTo prevent unauthorized persons from
access to the trunk, always lock the seat
backrests in its upright position.
Front storage compartments
GWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
Rbraking
Rvehicle maneuvers
Ran accident
Glove box
Depending on vehicle equipment, an AUX
socket or a media interface is located in the
glove box. For information on Audio AUX
mode or on media interface, see separate
COMAND system operating instructions.
The glove box can be ventilated
(Y page 188).
XOpening: Pull glove box lid release :.XClosing: Push glove box lid ; upwards
until it engages.
You can lock the glove box, e.g. when the
vehicle is in the shop for service.
The glove box can only be locked or unlocked
with the mechanical key.
1Glove box unlocked2Glove box locked
Storage compartment in front center
console
iA storage compartment is located under
the cup holder in the front center console.
XOpen cover : (Y page 203).XRemove cup holder in the front center
console (Y page 203).
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Power outlets
The power outlets can be used to
accommodate 12V DC electrical accessories
(e.g. auxiliary lamps, mobile phone chargers)
up to a maximum of 15 A (180 W).
If the engine is off and the power outlets are
being used extensively, the vehicle battery
may become discharged.
Power outlet in glove box
XOpen the glove box (Y page 201).
Power outlet in rear passenger
compartment
XBriefly press top of cover :.
Cover : opens automatically.
Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
Rvehicle battery power is available
Rthe relevant cellular phone network and
GPS signals are available and pass the
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When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
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iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again.
Remote door lock
If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four days after the ignition has been switched
off.
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors locked by remote
control will appear on the multifunction
display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
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! Never refuel vehicles with gasoline engine
with diesel fuel. Never refuel vehicles with
diesel engine with gasoline. Even small
amounts of incorrect fuel will damage the
fuel system and engine. Damage resulting
from the use of non-approved fuels or fuel
additives or resulting from mixing gasoline
with diesel fuel or vice versa is not covered
by the Mercedes-Benz Limited Warranty.
! If you have accidentally filled the tank
with incorrect or non-approved fuel, do not
switch on the ignition. Otherwise the
incorrect or non-approved fuel will get into
the fuel lines. The fuel system must be
drained completely. Contact an authorized
Mercedes-Benz Center to have the fuel
system drained completely.
! Gasoline engine:
To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
! Diesel engine:
When filling the diesel fuel tank using fuel
containers, place a filling filter, a suede
cloth or a clean flannel cloth as a filter.
Otherwise, particles from the fuel container
could clog the fuel lines and/or the diesel
injection system.
! Diesel engine:
The engine is more susceptible to wear and
damage if you use
R marine diesel fuel
R heating oil
R additives
The exhaust aftertreatment device will be
seriously damaged if you use any other
diesel fuel than ULTRA-LOW SULFURHIGHWAY DIESEL FUEL (ULSD, 15 ppm
SULFUR MAXIMUM).
The use of such non-approved fuels and/or
special additives is not covered by the
Mercedes-Benz Limited Warranty.
i Gasoline engine:
Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline (gasoline
engine)” ( Y page 362), see “Fuel
requirements” ( Y page 363), or contact an
authorized Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
i Diesel engine:
Only use commercially available vehicular
ULTRA-LOW SULFUR HIGHWAY DIESEL
FUEL (ULSD, 15 ppm SULFUR MAXIMUM).
Information on diesel quality can normally
be found on the fuel pump. Please contact
gas station personnel in case labels on the
pump cannot be found.
For more information on diesel fuels, see
“Fuel requirements” ( Y page 363), or
contact an authorized Mercedes-Benz
Center, or visit www.mbusa.com (USA
only).
i Diesel engine:
If you have driven the vehicle until the tank
is empty, the fuel system needs to be bled
( Y page 333).
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
i In case the central locking system does
not release the fuel filler flap, see “Fuel filler
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