Page 238 of 333

Displa
ymessages Possible causes/consequences and
M Solutions
+ Ke
yn ot
detected
(red display
message) Th
eK EYLESS-GO key is not in the vehicle.
Aw arning ton ealso sounds.
If th eengineiss witched off ,you can no longer loc kthe vehicle
cen trally or start the engine.
X Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions.
X Engage the parkin gbrake.
X Locate th eKEYLESS-GO key. The KEYLESS-GO key is not detected whil
ethe engin eisrun-
ning because there is interference from astron gsource of
radio waves.
Aw arning ton ealso sounds.
X Pull ove rand sto pthe vehicle safel yassoonasp ossible,
paying attention to roa dand traffic conditions.
X Engag ethe parkin gbrake.
X Operate th evehicle with the key in the ignition lock if nec-
essary. + Ke
yn ot
detected
(white dis-
play mes-
sage) Th
eK EYLESS-GO key cannot be detected at present.
X Chang ethe location of the key with the KEYLESS-GO func-
tion sint he vehicle.
If the KEYLESS-GO key is still not detected:
X Change the location of the key with the KEYLESS-GO func-
tion sint he vehicle.
X Operate the vehicle with the key in the ignition lock if nec-
essary. + Ke
ys till
in vehicle Th
eK EYLESS-GO key has bee ndetected inside the vehicle
during locking.
X Remov ethe KEYLESS-GO key from the vehicle. + Remove
starting
button,
then
insert key KEYLESS-GO is temporarily malfunctioning or is defective
.A
warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Visit aqualified special istworkshop. + Close
door
sto
lock vehi‐
cle At leas
tone doo risopen. Awarning ton ealso sounds.
X Close all door sand lock the vehicle again. Display messages
235On-board computer and displays
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Page 270 of 333

Cleaning th
ewindows G
Ris
kofi njury
Switch off th ewindscree nwipers and remove
the key fro mthe ignition lock befor ecleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Star t/Stop
butto nuntil all indicato rlamps in the instru-
ment cluster go out. The windscreen wipers
could otherwise move and injure you.
X Clea nthe insid eand outside of the win-
dow swithadamp cloth and acleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vent stoc lean the inside of the windows.
Do not use hard object stoclean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise arisk of damaging the
windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Under certain circumstances,
deposits such as leaves, petals and pollen
may prevent water from drainin gaway
leading to corrosion damage.
Cleaning the wiper blades G
Risk of injury
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYL ESS-GO, pres sthe Start/S top
button until all indicator lamps in the instru-
ment cluster go out. The windscreen wipers
could otherwise mov eand injure you.
! Do not pull on the wipe rblade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise. X
Fold the wiper arm saway from the wind-
screen.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the headlamps X
Clean the plastic lamp lenses on the head-
lamps using awet sponge and amild clean-
ing agent, e.g. Mercedes-Benz car sham-
poo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths which are suitable for plastic head-
lamp lenses. Unsuitable cleaning agents or
cleaning cloths could scratc hordamage
the plastic headlamp lenses.
Cleaning the sensors X
Clean sensors :of the driving systems
with water, car shampoo and asoft cloth.
! If you clea nthe sensor swithahigh-pres-
sure cleaner ,make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz- Care
267Maintenance and care
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Befor
etowing away ,make sur ethat the steer-
ing can be mov edand is not locked.
If yo utow or tow- start another vehicle, its
weigh tmustn ot excee dthe maximum per-
missible gross vehicle weigh tofyour vehicle. G
Risk of accident
The vehicle is braked when the HOL Dfunction
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! Whe ntowing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles coul dbedamaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with acrane.
! Youm ay tow the vehicle for amaximum
of 50 km. Atowing speed of 50 km /h must
no tbee xceeded.
For towing distances over 50 km, the entire
vehicl emust be lifted up and transported.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button .Turn
the key to position 2in the ignition lock and
shif tthe automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignitio nlock.
! Only secur ethe tow cable or towing bar
to the towing eyes. You could otherwise
damage the vehicle.
Please note:
R vehicles with an automatic transmission
must not be tow-started.
R if you ar etowing the vehicle over alonger
distance, this must be done with the rear
axle raised.
R the ignition must be switched off if you are
towin gthe vehicle with the rea raxle raised. Intervention by ESP
®
could otherwis edam-
age the brake system.
R if the vehicle has suffered transmission
damage, only tow it with the propelle rshaft
disconnected.
R if the engin edoes not start, tr yjump-start-
ing it (Y page 289).
R if it is not possible to jump-start the vehicle,
have it towed to the nearest qualified spe-
cialist workshop, e.g. aMercedes-Benz
Servic eCentre.
R the automatic transmission must be in
position Nwhen the vehicle is being towed.
Before towing the vehicle, mak esure that the
battery is connected and charged. You will
otherwis ebeunable to switch on the ignition
or shift the transmissio ntoNin vehicles with
an automatic transmission.
i Switch off the automatic locking feature
before the vehicle is towed (Y page 208).
You could otherwise be locked out when
pushing or towing the vehicle. Fitting the towing eye
Vehicles with atrailer to whitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y page 186).
X Take the towing eye and the wheel wrench
from the vehicle tool kit (Y page 274).
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear ,under the covers. Towing and tow-starting
291Breakdown assistance
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