2010 MERCEDES-BENZ CLS63AMG ESP

Power outlet in rear center console
X
Open the cover in the rear center console
(Y page 159). Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only). Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at
www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features. 164
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System self-test
The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative
appears in the multifunction display after
the system self-test.
If
a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In
order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated. If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367

(Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 166).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately. G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the Useful features
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relevant cellular phone network is not
available).
The message
Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually X
Briefly press on cover : to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
X Wait for a voice connection to the
Customer Assistance Center.
X Close cover : after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS signal and cannot make voice contact with the
vehicle occupants.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the COMAND system.
Roadside Assistance button X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available. 166
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A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the COMAND system. Information button X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more. Useful features
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i
If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the COMAND system.
Call priority If other service calls such as a Roadside
Assistance
call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Destination Download to the COMAND
system i
The
components and operating principles
of the COMAND system can be found in the
separate COMAND system operating
instructions. Destination Download allows you access to a
database

of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Select Yes using button = or ; on
the COMAND system.
X Press button 9 on the COMAND system
to confirm.
The system calculates the route and
subsequently
starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send “Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally

(e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372)

(USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk recessed handle 168
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Hand-held remote control
A is not part of the
vehicle equipment.
Programming the integrated remote
control X
Step 1: Switch on the ignition.
X Step 2:
If you have previously programmed
a signal transmitter button and wish to
retain its programming, proceed to step 3.
or
X If you are programming the integrated
remote

control for the first time, press and
hold the two outer signal transmitter
buttons ; and ? and release them when
indicator lamp : begins to flash after
approximately 20 seconds.
Do not hold the buttons for longer than
30 seconds.
This procedure erases any previous
settings for all three channels and
initializes the memory. If you later wish to
program a second and/or third hand-held
transmitter to the remaining two signal
transmitter buttons, do not repeat this step
and begin directly with step 3.
X Step 3: Hold the end of hand-held remote
control A of the device you wish to train
approximately

2 to 12 in (5 to 30 cm) away
from the signal transmitter button ( ;, =
or ?) to be programmed, while keeping
indicator lamp : in view.
X Step 4: Using both hands, simultaneously
press hand-held remote control button B
and the desired signal transmitter button
(;, = or ?). Do not release the buttons
until step 5 is completed.
Indicator

lamp : will flash, first slowly and
then rapidly.
i Indicator lamp : flashes immediately
the first time the signal transmitter button
is programmed. If this button has already
been programmed, the indicator lamp will
start flashing after 20 seconds. X
Step 5: After indicator lamp : changes
from a slow to a rapidly flashing light,
release the hand-held remote control
button and the signal transmitter button.
X Step 6: Press and hold the just-trained
signal
transmitter button (;, = or ?) and
observe indicator lamp :.
If indicator lamp : stays on constantly,
programming is complete and your device
should activate when the respective signal
transmitter button ( ;, = or ?) is pressed
and released.
i If indicator lamp : flashes rapidly for
approximately

2 seconds and then turns to
a constant light, continue with
programming steps 8 through 12 as your
garage door opener may be equipped with
the “rolling code” feature.
X Step 7: To program the remaining two
signal
transmitter buttons, repeat the steps
above starting with step 3.
Rolling code programming
To
train a garage door opener (or other rolling
code devices) with the rolling code feature,
follow these instructions after completing the
“Programming” portion (steps 1 through 6) of
this text. For your convenience and to
complete the procedure faster, you might
want to have someone assist you.
X Step 8:
Locate the “training” button on the
garage door opener motor head unit.
i Exact
location and color of the button may
vary by garage door opener brand.
Depending on manufacturer, the “training”
button may also be referred to as “learn” or
“smart” button. If there is difficulty locating
the transmitting button, refer to the garage
door opener Operator’s Manual.
X Step 9: Press the “training” button on the
garage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the
following two steps. 170
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X
Step 10: Return to the vehicle and firmly
press, hold for 2 seconds and release the
programmed
signal transmitter button (;,
= or ?).
X Step 11: Press, hold for 2 seconds and
release same signal transmitter button a
second time to complete the training
process.
i Some garage door openers (or other
rolling

code equipped devices) may require
you to press, hold for 2 seconds and
release the same signal transmitter button
a third time to complete the training
process.
X Step 12: Confirm the garage door
operation by pressing the programmed
signal transmitter button ( ;, = or ?).
X Step 13: To program the remaining two
signal

transmitter buttons, repeat the steps
above starting with step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission which
may not be long enough for the integrated
signal

transmitter to pick up the signal during
programming. Similar to this Canadian law,
some U.S. gate operators are designed to
“time-out” in the same manner.
If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4 with
the following:
X Step 4: Press and hold the signal
transmitter button ( ;, = or ?). Do not
release this button until it has been
successfully trained.
X While still holding down the signal
transmitter button ( ;, = or ?), “cycle”
your hand-held remote control button B
as follows: Press and hold button B for
2 seconds, then release it for 2 seconds,
and again press and hold it for 2 seconds. Repeat this sequence on the hand-held
remote control until the frequency signal
has been learned.
Upon successful training, indicator
lamp
: will flash slowly and then rapidly
after several seconds.
X Proceed with programming step 5 and
step 6 to complete.
i Upon completion of programming the
integrated remote control, make sure you
retain the hand-held remote control that
came with the garage door opener, gate
operator or other device. You may need it
for use in other vehicles, for future
programming of an integrated remote
control, or simply for continued use as a
hand-held remote control to operate the
respective device in other situations.
Reprogramming a single signal
transmitter button To program a device using a signal
transmitter button previously trained, follow
these steps:
X
Switch on the ignition.
X Press and hold the desired signal
transmitter button ( ;, = or ?). Do not
release the button.
Indicator lamp : will begin to flash after
20 seconds.
X Without releasing the signal transmitter
button,

proceed with programming starting
with step 3.
Operation of integrated remote control X
Switch on the ignition.
X Select and press the appropriate
integrated signal transmitter button ( ;,
=

or ?) to activate the remote controlled
device.
The integrated remote control transmitter
continues to send the signal as long as the
button is pressed – up to 20 seconds. Useful features
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Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do
not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Check the tire inflation pressure at least once
a month.
Check and adjust the tire inflation pressure
when the tires are cold ( Y page 183).
Checking tire inflation pressure
manually Follow the steps below to achieve correct tire
inflation pressure:
X
Remove the cap from the valve on one tire.
X Firmly press a tire gauge onto the valve.
X Read the tire inflation pressure on the tire
gauge and check against the
recommended

tire inflation pressure on the
Tire and Loading Information placard on the
driver’s door B-pillar ( Y page 193). If
necessary, add air to achieve the
recommended tire inflation pressure.
X If you have overfilled the tire, release tire
inflation pressure by pushing the metal
stem of the valve with e.g. a tip of a pen.
Then recheck the tire inflation pressure
with the tire gauge.
X Install the valve cap.
X Repeat this procedure for each tire. Tire pressure loss warning system
(Canada only) While the vehicle is being driven, the tire
pressure loss warning system monitors the
set

tire inflation pressures by evaluating each
wheel’s rotational speed. This allows the
system to detect a significant loss of pressure
in a tire. If a wheel’s rotational speed changes
due to falling tire inflation pressure, you will
see a corresponding warning message in the
multifunction display.
The tire pressure loss warning system may
function in a restricted manner or with a delay
R when snow chains are mounted to the
vehicle
R in the presence of ice and snow
R when you are driving on a loose surface
(e.g. sand or gravel)
R when you are driving in a very sporty
manner (involving rapid acceleration or
high speeds in curves)
R when you are driving with a loaded roof
rack or heavily laden vehicle G
Warning!
When the multifunction display shows the
message Tire

Pressure Check Tires , one
or more of your tires are significantly
underinflated. You should stop and check
your tires as soon as possible, and inflate
them to the proper tire inflation pressure as
indicated on the vehicle’s Tire and Loading
Information placard or on the tire inflation
pressure label.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability. 186
Tires and wheels
Operation
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