2010 MERCEDES-BENZ C350S trunk

XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again.
Remote door lock
If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four days after the ignition has been switched
off.
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors locked by remote
control will appear on the multifunction
display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
216Useful featuresControls in detail
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Where will I find ...?
First aid kit
iCheck expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
Depending on the equipment configuration,
the first-aid kit will be located either in the
open storage department in the trunk or
behind the cover panel on the left-hand side
of the trunk.
XTurn lock : counterclockwise.XFold down cover ;.
The first aid kit can be removed.
Vehicle tool kit
The vehicle tool kit is located in the space
underneath the trunk floor.
iVehicles without spare wheel are not
factory-equipped with the tools required for
a wheel change such as a jack or a wheel
wrench. Some tools required for a wheel
change are specific to your vehicle.
Contact an authorized Mercedes-Benz
Center to obtain the tools approved for
your vehicle.
The vehicle tool kit includes:
RCollapsible wheel chock20
RFuse chart
RJack20
RPair of gloves20
RTowing eye bolt
RWheel wrench20
XOpen the trunk (Y page 75).XLift the trunk floor using the floor handle.XEngage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk.
:Tab;Removing vehicle tool kit box=Vehicle tool kit box cover?Opening vehicle tool kit box coverATabBVehicle tool kitCVehicle tool kit boxDLuggage bowl20Vehicles with spare wheel only.268Where will I find ...?Practical hints
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Spare wheelGObserve Safety notes, see page 317.
The spare wheel is located in the space
underneath the trunk floor.
XRemoving: Open the trunk (Y page 75).XLift the trunk floor using the floor handle.XEngage the trunk floor handle on the upper
trunk lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk.
XRemove luggage bowl ; by turning it
counterclockwise.
XRemove spare wheel :.
Storing the spare wheel after use
XPlace spare wheel : into the spare wheel
well.
XSecure spare wheel : by turning luggage
bowl ; clockwise.
Vehicle status messages in the
multifunction display
Notes
Warning and malfunction messages appear in
the multifunction display located in the
instrument cluster.
Certain warning and malfunction messages
are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in this
Operator’s Manual.
High-priority messages appear in the
multifunction display in red color.
Certain messages of high priority cannot be
cleared from the multifunction display using
a or % on the multifunction steering
wheel (Y page 118).
Other messages of high priority and
messages of less immediate priority can be
cleared from the multifunction display using
a or %. They are then stored in the
vehicle status message memory
(Y page 129). Remember that clearing a
message will only make the message
disappear. Clearing a message will not
correct the condition that caused the
message to appear.
GWarning!
All categories of messages contain important
information which should be taken note of
and, where a malfunction is indicated,
addressed as soon as possible at an
authorized Mercedes-Benz Center.
Failure to repair the condition noted may
cause damage not covered by the Mercedes-
Benz Limited Warranty, or result in property
damage or personal injury.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
Rspeed
Routside temperature
Rwarning/indicator lamps
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VehicleDisplay messagesPossible causes/consequences and M SolutionsNThe trunk is open.XClose the trunk ( Y page 76).MYou are driving with the hood open.XStop the vehicle in a safe location as soon as it is safe to
do so.XClose the hood ( Y page 225).
There is otherwise danger of an accident.
;You are driving with at least one door open. The display
symbol shows you which doors are open.XClose all doors._Rear Left
Backrest
Not
Latched
or
Rear
Right
Backrest
Not
LatchedThe left or right rear seat backrest is not engaged.XAdjust the rear seat backrest until it is fully engaged in
position.+Key
Detected
In VehicleA SmartKey with KEYLESS-GO left in the vehicle was
recognized while trying to lock the vehicle from the outside.XTake the SmartKey out of the vehicle.+Don’t
Forget
Your KeyThis message appears for a maximum of 60 seconds if the
driver’s door is opened with the engine turned off and no
SmartKey in the starter switch. This message is only a
reminder.XTake the SmartKey with you when leaving the vehicle.+Take Your
Key From
IgnitionYou have forgotten to remove the SmartKey.XRemove the SmartKey from the starter switch.+Obtain A
New KeyThe SmartKey is malfunctioning.XContact an authorized Mercedes-Benz Center.286Vehicle status messages in the multifunction displayPractical hints
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GWarning!
If the 45 indicator lamp does not
illuminate or remains out with the weight of a
typical 12-month-old child in a standard child
restraint or less on the front passenger seat,
do not transport a child on the front
passenger seat until the system has been
repaired.
Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or with KEYLESS-GO, unlock the
driver’s door and the trunk using the
mechanical key.
The anti-theft alarm system will trigger when
you
Runlock the driver’s door or the trunk with
the mechanical key
and
Ropen the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key
XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.Unlocking the driver’s doorXInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1.
XPull the door handle to open the driver’s
door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
Unlocking the trunk
A minimum height clearance of 5.9 ft (1.8 m)
is required to open the trunk lid.
XInsert mechanical key ; into the trunk lid
lock.
XTurn mechanical key ; counterclockwise
to position 1.
! When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
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XTurn mechanical key ; back and remove
it from the trunk lid lock.
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XOpen the driver’s door.XClose the front passenger door, the rear
doors, and the trunk.
XPress the central locking switch
(Y page 75).
The locking knobs of the front passenger
door and the rear doors move down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
the front passenger door and the rear
doors.
XExit the vehicle.XClose the driver’s door.XRemove mechanical key ; from the
SmartKey (Y page 309).
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; clockwise to
position 1.
The vehicle is locked.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
XCheck whether the doors and the trunk are
locked.
XIf necessary, lock the trunk with the
mechanical key (Y page 77).
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Fuel filler flap
GWarning!
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
In case the central locking system does not
release the fuel filler flap, you can open it
manually.
The fuel filler flap release is located on the
passenger side in the trunk behind the cover.
XOpen the trunk (Y page 75).XOpen the fuse box cover in the trunk
(Y page 329).
XPull fuel filler flap release : in direction of
arrow.
The fuel filler flap is unlocked.
XOpen the fuel filler flap (Y page 222).XClose the cover.XClose the trunk.310Unlocking/locking manuallyPractical hints
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Replacing bulbs for rear lamps
Before you start to replace a bulb for a rear
lamp, do the following:
XSwitch off the ignition.XTurn the exterior lamp switch to position
$.
XOpen the trunk.
Tail lamp unit
XDriver’s side: Lift up the bottom and pull out
the trim panel covering the driver side rear
light.
XPassenger side: Open the fuse box in the
trunk (Y page 329).
XDisconnect electrical connector ;.XPull tabs : in direction of arrows.XRemove the bulb carrier.
Bulb carrier
=Side marker lamp?Rear fog lamp (driver’s side only), side
marker lamp
ABackup lampBTail lamp, brake lampCTail lamp, brake lamp, parking and
standing lamp
DTurn signal lamp
Side marker lamp
XTurn the bulb socket on backside of tail
lamp unit counterclockwise and remove
side marker lamp = with bulb socket.
XTurn the new bulb with socket on backside
of tail lamp unit clockwise until it engages.
Other lamps
XDepending on which bulb needs to be
replaced, press gently onto the respective
bulb and turn it counterclockwise out of its
bulb socket.
XGently press the new bulb into its bulb
socket and turn it clockwise until it
engages.
Reinstall bulb carrier
XReinstall the bulb carrier and let tabs :
(Y page 316) engage.
XConnect the electrical connector ;
(Y page 316) until it engages.
XReinstall trim panel.
Replacing wiper blades
Safety notes
GWarning!
For safety reasons, switch off the wipers and
remove the SmartKey from the starter switch
(vehicles with KEYLESS-GO: Make sure the
vehicle’s on-board electronics have status 0)
before replacing a wiper blade. Otherwise, the
wiper motor could suddenly turn on and cause
injury.
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Installing towing eye bolt
Depending on whether you are towing a
vehicle or you are being towed, the towing eye
bolt can be screwed into threaded holes
which are located behind covers on each
bumper.
The towing eye bolt is supplied with the
vehicle tool kit, located underneath the trunk
floor (Y page 268).
XTake the vehicle tool kit out of the trunk.
Removing cover in front bumper
XPress mark on cover : as indicated by the
arrow.
XLift cover : off to reveal the threaded hole
for the towing eye bolt.
Removing cover in rear bumper
GWarning!
In order to avoid possible serious burns or
injury, use extreme caution when removing
the rear cover, because the rear exhaust pipe
is extremely hot.
XPress mark on cover : as indicated by the
arrow.
XLift cover : off to reveal the threaded hole
for the towing eye bolt.
Fixing towing eye bolt
Example illustration front bumper
XTake the towing eye bolt and, if so
equipped, the wheel wrench from the
vehicle tool kit (Y page 268).
XScrew towing eye bolt ; clockwise into
threaded hole to its stop.
XInsert wheel wrench into towing eye and
tighten towing eye bolt ; by turning it
clockwise.
or
XIf your vehicle is not equipped with a wheel
wrench, use a suitable object to turn the
towing eye bolt.
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