2010 MERCEDES-BENZ C350S Owner's Manual

Storage bags GWarning!
Storage bags are intended for storing light-
weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
storage bag. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Storage bags cannot protect transported
goods in the event of an accident.
Storage bags are located on the back of the
front seats.
Useful features
Cup holders
GWarning!
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in front center console
A cup holder : is located in the front center
console.
Cup holder in rear armrest
XOpening: Open rear armrest storage
compartment (Y page 206).
XPress release button :.
Cup holder ; swings out and opens
automatically.
XClose rear armrest storage compartment.XClosing: Open rear armrest storage
compartment (Y page 206).
XSwing cup holder ; backward until it
engages.
XClose rear armrest storage compartment.
! Do not sit on or lean your body weight
against the armrest when it is folded down,
as you could otherwise damage it.
Useful features207Controls in detail204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 207Z

! Close the cup holder before folding the
armrest upwards. Otherwise you could
damage the cup holder.
Sun visors
GWarning!
Do not use the vanity mirror while driving.
Keep the vanity mirrors in the sun visors
closed while vehicle is in motion. Reflected
glare can endanger you and others.
:Vanity mirror lamp;Mounting=Holder, e.g. for gas cards?Vanity mirrorAVanity mirror cover
Glare through the windshield
XFlip sun visor down when you experience
glare.
Glare through a door window
XClose vanity mirror cover A if opened.XDisengage sun visor from mounting ;.XPivot sun visor to the side.XAdjust sun visor by pushing or pulling.
Vanity mirror
The vanity mirror lamp only functions when
the sun visor is engaged in mounting ;.
XLift up vanity mirror cover A.
Vanity mirror lamp : comes on.
Rear window sunshade
GWarning!
When operating the rear window sunshade
make sure there is no danger of anyone being
harmed by the extending or retracting
procedure.
The extending or retracting procedure can be
immediately halted by briefly pressing rear
window sunshade switch. To reverse direction
of movement, press rear window sunshade
switch again.
GObserve Safety notes, see page 54.208Useful featuresControls in detail
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 208

XSwitch on the ignition.XExtending/Retracting: Press rear
window sunshade switch : briefly.
Ashtrays
Center console ashtray
iA storage compartment is located under
the ashtray insert.
! The storage compartment is not heat-
proof. When smoking always make sure the
ashtray insert is present and properly
inserted.
XOpening: Press cover ; forward until it
engages.
XRemoving ashtray insert: Grab ashtray
insert : on the grooved side and pull it up
and out in the direction indicated by
arrows.
XReinstalling ashtray insert: Push ashtray
insert : back into the frame until it
engages.
XClosing: Tap the front of cover ;.Rear center console ashtray XOpening: Pull at top of cover ;.XRemoving ashtray insert: Push button
= to disengage ashtray insert : and
remove it.
XReinstalling ashtray insert: Push ashtray
insert : down into the retainer until it
engages.
XClosing: Push at top of cover ;.
Cigarette lighter
GObserve Safety notes, see page 54.GWarning!
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
If the engine is off and the cigarette lighter is
being used extensively, the vehicle battery
may become discharged.
Useful features209Controls in detail204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 209Z

XSwitch on the ignition.XOpen cover : (Y page 209).XPush in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when hot.
XTake out cigarette lighter ;.XReinsert cigarette lighter ; in its socket
after use.
Power outlets
The power outlets can be used to
accommodate 12V DC electrical accessories
(e.g. auxiliary lamps, mobile phone chargers)
up to a maximum of 15 A (180 W).
If the engine is off and the power outlets are
being used extensively, the vehicle battery
may become discharged.
XSwitch on the ignition.
Power outlet in glove box
XOpen glove box (Y page 205).Power outlet in rear passenger
compartment
XPull at top of cover :.
Compass
i In order to receive an accurate reading in
the interior rear view mirror :, the
compass must be calibrated and the
magnetic field zone set.
XCalling up the compass: Press button
= briefly.
The compass displays the direction into
which the vehicle is currently traveling: N,
NE, E, SE, S, SW, W, or NW.
XCompass adjustment: Determine your
location on the basis of the following zone
maps.
210Useful featuresControls in detail
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 210

Zone map North America
Zone map South America
XPress button = approximately 3 seconds.
The currently selected zone appears in
compass display ;.
XSelecting zone: Press button = until the
desired zone is selected.
Do not press the button again until the
direction is indicated.
XCompass calibration: Make sure you are
in an area where you can drive a full circle
with your vehicle without disturbing traffic
in order to calibrate the compass.
In order to calibrate the compass properly,
mind the following:
RCalibrate the compass in open terrain.
Nearby buildings, bridges, power lines and
large antenna masts, for example, could
impair compass calibration.
RSwitch off electrical consumers (e.g.
climate control, windshield wipers, or rear
window defroster).
RClose all doors and the trunk.
XStart the engine.XPress button = approximately 6 seconds
until symbol C appears in compass
display ;.
XDrive a full circle at a vehicle speed of
between 3 mph (5 km/h) and 6 mph
(10 km/h).
When calibration was successful, the
current direction appears in compass
display ;.
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
Useful features211Controls in detail204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 211Z

access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the rotary control on the audio system
( Y page 144).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the Roadside
Assistance button F does not come on
during the system self-test.
R The indicator lamp in the Information
button ï does not come on during the
system self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
212Useful featuresControls in detail
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 212

1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 213).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Useful features213Controls in detail204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 213Z

XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Roadside Assistance button
XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
214Useful featuresControls in detail
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 214