2010 MERCEDES-BENZ C300 4MATIC No start

FunctionPage?Press button % briefly:to go to the next higher
menu level
120
to confirm display message120to cancel the Voice Control
System 3Press and hold button
% to select the standard
display
120
APress button = or ; :120to call up line for main
menusto scroll to the left or right
to select menusPress button 9 or :
briefly:
120
to select submenusto scroll up or down through
liststo select previous or next
track, scene, or stored
station within Audio menu
126
to switch to the phone book
and select a name or
number within Tel menu
128
Press and hold button
9 or : :
120
to select previous or next
track or scene with quick
search or to select previous
or next station in waveband
(if no station list is
available) within Audio
menu
126
to start the quick search in
the phone book within Tel
menu
128
FunctionPagePress button a:to confirm selection or
message
120
to switch to the phone
book 1
128
to dial a selected phone
number 1
1283
The Voice Control System is only available with the COMAND system. Refer to separate operating
instructions.
1 Function only available in telephone menu.30Multifunction steering wheelAt a glance
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Occupant safety
Introduction
In this section you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint systems are:
R Seat belts
R Child restraints
R
Lower Anchors and Tethers for CHildren
(LATCH) also known as ISOFIX
Additional protection potential is provided by:
R
Supplemental Restraint System (SRS) with
- Air bags
- Air bag control unit (with crash sensors)
-
Emergency Tensioning Device (ETD) for
seat belts
- Seat belt force limiter
R NECK-PRO active front head restraints
R Air bag system components with
- Front passenger front air bag off
indicator lamp
- USA only: Front passenger seat with
Occupant Classification System (OCS)
- Canada only: Front passenger seat with
BabySmart™ air bag deactivation system
Although the systems are independent, their
protective functions work in conjunction with
each other.
GWarning!
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i See “Children in the vehicle”
( Y page 54) for information on
R infants and children traveling with you in
the vehicle
R restraint systems for infants and children
SRS indicator lamp
The SRS system conducts a self-test when
the ignition is switched on and in regular
intervals while the engine is running. This
facilitates detection of system malfunctions.
The SRS indicator lamp 6 in the
instrument cluster comes on when the
ignition is switched on. It goes out no later
than a few seconds after the engine has been
started.
The SRS components are in operational
readiness when the SRS indicator lamp
6 is not lit while the engine is running.
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GWarning!
The SRS self-check has detected a
malfunction when the SRS indicator lamp
6
R does not come on at all
R fails to go out after approximately
4 seconds after the engine was started
R comes on after the engine was started or
while driving
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz
Center immediately to have the system
checked. Otherwise the SRS may not be
activated when needed in an accident, which
could result in serious or fatal injury. The SRS
might also deploy unexpectedly and
unnecessarily which could also result in injury
as well.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center.
USA only: Call our Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Air bags
GWarning!
Air bags are designed to reduce the potential
of injury and fatality in certain
R frontal impacts (front air bags and driver’s
side knee bag)
R side impacts (side impact air bags, window
curtain air bags and pelvis air bags)
However, no system available today can
completely eliminate injuries and fatalities.
Deployment of the air bags temporarily
releases a small amount of dust from the air
bags. This dust, however, is neither harmful
to your health, nor does it indicate a fire in the
vehicle. The dust might cause some
temporary breathing difficulty for people with
asthma or other breathing trouble. To avoid
this, you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the air bag inflates, then get fresh
air by opening a window or door.GWarning!
To reduce the risk of injury when the front air
bags inflate, it is very important for the driver
and front passenger to always be in a properly
seated position and to wear their respective
seat belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the seat backrest.
Fasten your seat belt and make sure it is
properly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver’s seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver’s chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
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occupant weight category determined by
weight sensor readings from the front
passenger seat.
The system does not deactivate
R the front passenger side impact air bag
R the pelvis air bag
R the window curtain air bag
R the Emergency Tensioning Devices (ETDs)
To be classified correctly, the front passenger
must sit
R with the seat belt properly fastened
R in a position that is as upright as possible
with the back against the seat backrest
R with the feet on the floor
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by leaning
on armrests), the OCS may not be able to
properly approximate the occupant’s weight
category.
If your seat, including the trim cover and
cushion, needs to be serviced in any way, take
the vehicle to an authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
Both the driver and the front passenger
should always use the 45 indicator
lamp as an indication of whether or not the
front passenger is properly positioned.GWarning!
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 45
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighting
as much as or less than a typical 12-month-
old child in a standard child restraint or if the
front passenger seat is classified as being
empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical
12-month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started and then, depending on occupant
weight sensor readings from the seat, remain
illuminated or go out. With the 45
indicator lamp illuminated, the front
passenger front air bag is deactivated. With
the 45 indicator lamp out, the front
passenger front air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 45 indicator lamp will
illuminate for approximately 6 seconds when
the engine is started and then goes out,
indicating that the front passenger front air
bag is activated.
If the 45 indicator lamp is illuminated,
the front passenger front air bag is
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injured or even killed if the front passenger
front air bag inflates.
RIf you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle’s seat belt according to the child
seat manufacturer’s instructions. For
children larger than the typical 12-month-
old child, the front passenger front air bag
may or may not be activated.
Deployment of the driver front air bag does
not mean that the front passenger front air
bag also should have deployed.
The OCS may have determined
Rthat the seat was empty or occupied by the
weight up to or less than that of a typical
12-month-old child seated in a standard
child restraint – both of which are instances
where the system suppresses deployment
of the front passenger front air bag even
though the impact met the criteria and was
of sufficient severity to deploy the driver
front air bag
Rthat the seat was occupied by a small
individual (such as a young teenager or a
small adult) or a child who weighs more
than the weight of a typical 12-month-old
child in a standard child restraint – both of
which are instances where the system may
suppress deployment of the front
passenger front air bag even though the
impact met the criteria and was of
sufficient severity to deploy the driver front
air bag
45 indicator lamp : will be
illuminated, except with the SmartKey
removed from the starter switch or with the
starter switch in position 0.
GWarning!
If the red SRS indicator lamp 6 in the
instrument cluster and the 45
indicator lamp are lit at the same time, there
is a malfunction in the OCS. The front
passenger front air bag will be deactivated in
this case. Have the system checked by
qualified technicians as soon as possible.
Contact an authorized Mercedes-Benz
Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
RSit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
RWhile seated, an occupant should not
position him/herself in such a way as to
cause the occupant’s weight to be lifted
from the seat bottom as this may result in
the OCS being unable to correctly
approximate the occupant’s weight
category.
RRead and observe all warnings in this
chapter.
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OCS Self-test
After turning the SmartKey in the starter
switch to position 1 or 2 or pressing the
KEYLESS-GO start/stop button once or
twice, the 45 indicator lamp
illuminates. If an adult occupant is properly
sitting on the front passenger seat and the
system classifies the occupant as an adult,
the 45 indicator lamp will illuminate
and go out after approximately 6 seconds.
If the seat is not occupied and the system
classifies the front passenger seat as being
empty, the 45 indicator lamp will
illuminate and not go out.
GWarning!
If the 45 indicator lamp does not
illuminate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat.
For more information, see the “Practical
hints” section ( Y page 308).
GWarning!
Never place anything between seat cushion
and child seat (e.g. pillow), since it reduces
the effectiveness of the OCS. The bottom and
back of the child seat must make full contact
with the passenger seat cushion and
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer’s instructions for
installation of child seats.
BabySmart™ air bag deactivation
system
The BabySmart™ air bag deactivation system
is standard equipment in Canada.
GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle’s seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer’s instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front
passenger seat:
R Children 12 years old and under must never
ride in the front seat, except in a Mercedes-
Benz authorized BabySmart™ compatible
child seat, which operates with the
BabySmart™ system installed in the vehicle
to deactivate the front passenger front air
bag when it is installed properly. Otherwise
they will be struck by the air bag when it
inflates in a crash. If this happens, serious
or fatal injury will result.
R A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to
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completely eliminate this risk is to never
place a child in a rear-facing child restraint
in the front seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint in a backseat.
RIf you must install a BabySmart™
compatible rear-facing child restraint on
the front passenger seat because
circumstances require you to do so, make
sure the 45 indicator lamp is
illuminated, indicating that the front
passenger front air bag is deactivated.
Should the 45 indicator lamp not
illuminate or go out while the restraint is
installed, please check installation.
Periodically check the 45 indicator
lamp while driving to make sure the
45 indicator lamp is illuminated. If
the 45 indicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
RIf you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle’s seat belt according to the child
seat manufacturer’s instructions.
GWarning!
When using a BabySmart™ compatible child
seat on the front passenger seat, the front
passenger front air bag will not deploy only if
the 45 indicator lamp remains
illuminated.
Please be sure to check the 45
indicator lamp every time you use a
BabySmart™ compatible child seat on the
front passenger seat. Should the 45
indicator lamp go out while the restraint is
installed, please check installation. If the
45 indicator lamp remains out, do not
use the BabySmart™ restraint to transport a
child on the front passenger seat until the
system has been repaired.
Special BabySmart™ compatible child seats,
designed for use with the Mercedes-Benz
system, are required for use with the
BabySmart™ air bag deactivation system.
Please contact an authorized Mercedes-Benz
Center for information on availability. With
the special child seat installed properly, the
front passenger front air bag will not deploy.
45 indicator lamp : will be
illuminated, except with the SmartKey
removed from the starter switch or with the
starter switch in position 0.
The system does not deactivate
Rthe side impact air bag
Rthe pelvis air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Device (ETD)
Self-test BabySmart™ without special
child seat installed
After turning the SmartKey in the starter
switch to position 1 or 2 or pressing the
KEYLESS-GO start/stop button once or
twice, the 45 indicator lamp comes
on for approximately 6 seconds and then
goes out.
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XPush latch plate ; into buckle = until it
clicks.
XIf necessary, adjust the seat belt to the
correct height (Y page 51).
XIf necessary, tighten the lap portion to a
snug fit by pulling shoulder portion up.
All lap/shoulder belts except the driver’s seat
belt have special seat belt retractors to
secure child restraints properly. For more
information on special seat belt retractors,
see “Infant and child restraint systems”
(Y page 55).
To release the seat belt with seat belt release
button ?, see (Y page 51).
Seat belt outlet height adjustment
You can adjust the height of the seat belt
outlet for the driver’s and front passenger
seat.
XRaising: Slide the seat belt outlet height
adjuster upward.
The seat belt outlet height adjuster
engages in different positions.
XLowering: Press and hold release
button :.
XSlide the seat belt outlet height adjuster
downward.
XRelease release button : and make sure
the seat belt outlet height adjuster engages
into place.
Releasing the seat beltsXPress seat belt release button ?
(Y page 50).
Allow the retractor to completely rewind
the seat belt by guiding latch plate ;
(Y page 50).
! Make sure the seat belt retracts
completely. Otherwise the seat belt and/or
latch plate could get caught or pinched in
the door or in the seat mechanism. This can
damage the seat belt and impair its
effectiveness, and/or cause damage to the
door and/or door trim panel. Such damage
is not covered by the Mercedes-Benz
Limited Warranty.
Damaged seat belts must be replaced.
Contact an authorized Mercedes-Benz
Center.
Enhanced seat belt reminder system
When the engine is started, the seat belt
telltale 7 will always illuminate for
6 seconds to remind you and your passengers
to fasten your seat belts.
If the driver’s seat belt is not fastened when
the engine is started, an additional warning
chime will sound. The warning chime goes out
after approximately 6 seconds or once the
driver’s seat belt is fastened.
If after these 6 seconds the driver’s or the
front passenger’s seat belt (with the front
passenger seat occupied) is not fastened with
front doors closed,
Rthe seat belt telltale 7 remains
illuminated for as long as either the driver’s
or front passenger’s seat belt is not
fastened.
Rand if the vehicle speed once exceeds
15 mph (25 km/h), the seat belt telltale
7 starts flashing and a warning chime
sounds with increasing intensity for a
maximum of 60 seconds or until the
driver’s and front passenger’s seat belt are
fastened.
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