2010 MERCEDES-BENZ C300 4MATIC No start

If you and/or your passenger release the
seat belt during driving, the seat belt
telltale 7 starts flashing and the
warning chime sounds as described before.
If the driver’s or the front passenger’s seat
belt remains unfastened after 60 seconds,
the warning chime stops sounding, the seat
belt telltale 7 stops flashing but
continues to be illuminated.
After a vehicle standstill, the warning chime
is reactivated and the seat belt telltale
7 is flashing again if the vehicle speed
once exceeds 15 mph (25 km/h).
The seat belt telltale 7 will only go out if
both the driver’s and the front passenger’s
seat belt (with the front passenger seat
occupied) are fastened, or the vehicle is
standing still and a front door is opened.
For more information, see “Practical hints”
( Y page 301).
Emergency Tensioning Device (ETD),
seat belt force limiter
The seat belts for the front seats and rear
outer seats are equipped with ETDs and seat
belt force limiters.
The ETDs are designed to activate in the
following cases:
R in frontal or rear-end impacts exceeding
the system’s preset deployment threshold
R in side impacts exceeding the system’s
preset deployment threshold on the far
side of the impact
R if the restraint systems are operational and
functioning correctly, see “SRS indicator
lamp” ( Y page 36)
The ETDs for the front seats will only activate
if the front seat belts are fastened (latch plate
properly inserted into buckle).
The ETDs for the rear seats will activate with
or without the respective seat belts fastened.
In an impact, the ETDs remove slack from the
seat belts in such a way that the seat belts fit
more snugly against the body. Seat belt force
limiters, when activated, are employed to
help reduce the peak force exerted by the
seat belts on occupants during a crash.
i The ETDs do not correct an incorrect seat
position or incorrectly worn seat belts.
The ETDs do not pull occupants back
toward the seat backrest.GWarning!
Pyrotechnic ETDs that were activated must be
replaced.
For your safety, when disposing of the
pyrotechnic ETDs always follow our safety
instructions. These are available at any
authorized Mercedes-Benz Center.
NECK-PRO active front head
restraints (except C 63 AMG)
The NECK-PRO active front head restraints
are intended to offer the driver and front
passenger increased protection from
whiplash-type injuries. In the event of a rear-
end collision, the NECK-PRO active front head
restraints on the front seats are designed to
move forward in the direction of travel. They
thus provide the head with increased support
earlier on in the collision sequence. The
NECK-PRO active front head restraints will
move forward whether the seats are occupied
or not.
GWarning!
Do not attach any objects (e.g. hangers) to the
head restraint posts. Otherwise, the NECK-
PRO active front head restraints may not be
able to function properly or offer the intended
degree of protection they were designed for
in the event of a rear-end collision.
GWarning!
Only use seat or head restraint covers which
have been tested and approved by Mercedes-
Benz for your vehicle model.
Using other seat or head restraint covers may
interfere with or prevent the activation of the
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Make sure:
R The seat belt is always fitted snugly.
R Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder.
R Place the lap portion of the seat belt as low
as possible on your hips.
Seat and head restraintGObserve Safety notes, see page 79.XPosition seat = and head restraint
properly. See ( Y page 80) for seat and
head restraint adjustment.
Observe the following points:
R Always be in a properly seated position.
R The position should be as far rearward from
the front air bag in the steering wheel as
possible, while still permitting proper
operation of vehicle controls.
R Adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely.
R The seat must be adjusted so that you can
correctly fasten and position your seat belt.
R The seat backrest must be in a position that
is as nearly upright as possible.
R Adjust the seat cushion so that the front
edge of the seat cushion lightly supports
your legs.
R Adjust the head restraint so that it is as
close to the head as possible and the
center of the head restraint supports the
back of the head at eye level.
R Never place hands under the seat or near
any moving parts while the seat is being
adjusted.
Children in the vehicle
Safety notes
If an infant or child is traveling with you in the
vehicle:
XSecure the child using an infant or child
restraint appropriate to the age and size of
the child.XMake sure the infant or child is properly
secured at all times while the vehicle is in
motion.GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system’s
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
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Panic alarmXActivating: Press and hold !
button : for at least 1 second.
An audible alarm and flashing exterior
lamps will operate.
XDeactivating: Press ! button : again.
or
XInsert the SmartKey into the starter switch.
or
XPress the KEYLESS-GO start/stop button.
The SmartKey with KEYLESS-GO must be
inside the vehicle.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Driving safety systems
Introduction
This section contains information about the
following driving safety systems:
RABS (Antilock Brake System)
RAdaptive Brake
RBAS (Brake Assist System)
REBP (Electronic Brake Proportioning)
RESP® (Electronic Stability Program)
iIn winter operation, the maximum
effectiveness of most of the driving
systems described in this section is only
achieved with winter tires, or snow chains
as required.
Safety notes
GWarning!
The following factors increase the risk of
accidents:
RExcessive speed, especially in turns
RWet and slippery road surfaces
RFollowing another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
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When you release the brake pedal, the brakes
function again as normal. The BAS is then
deactivated.GWarning!
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
Adaptive Brake
Adaptive Brake provides a high level of
braking safety as well as increased braking
comfort. Adaptive Brake takes driver and
vehicle characteristics into consideration,
thus achieving an optimal braking effect.
In addiditon, Adaptive Brake provides the hill-
start assist system ( Y page 183).
For more information on the brake system,
see ( Y page 255).
EBP
GObserve Safety notes, see page 60.
The Electronic Brake Proportioning (EBP)
enhances braking effectiveness by allowing
the rear brakes to supply a greater proportion
of the braking effort in straight-line braking
without a loss of vehicle stability.
GWarning!
If the EBP malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
ESP ®GObserve Safety notes, see page 60.
The Electronic Stability Program (ESP
®
) is
operational as soon as the engine is running.
It monitors the vehicle’s traction (force of
adhesive friction between the tires and the
road surface) and handling.
The ESP ®
recognizes that the vehicle deviates
from the direction of travel as intended by the
driver. By applying brakes to individual
wheels and by limiting the engine output, the
ESP ®
works to stabilize the vehicle. The
ESP ®
is especially useful while driving off and
on wet or slippery road surfaces. The ESP ®
also stabilizes the vehicle during braking and
steering maneuvers.
The ESP ®
warning lamp d in the
instrument cluster comes on when you switch
on the ignition. It goes out when the engine
is running.
The ESP ®
warning lamp d in the
instrument cluster flashes when the ESP ®
is
engaged.
GWarning!
Never switch off the ESP ®
when you see the
ESP ®
warning lamp d flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESP ®
cannot
prevent accidents resulting from excessive
speed.
i Vehicle status messages in the
multifunction display ( Y page 270) will
refer to the ESP ®
as ESC.
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! Vehicles with 4MATIC:
Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Vehicles with 4MATIC:
Because the ESP ®
operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the parking brake is
being tested on a brake test dynamometer.
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! Vehicles without 4MATIC:
Because the ESP ®
operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the parking brake is
being tested on a brake test dynamometer
or the vehicle is being towed with the front
axle raised.
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! The ESP ®
will only function properly if you
use wheels of the recommended tire size
as specified in the “Technical data” section
of this Operator’s Manual.
i The cruise control switches off
automatically when the ESP ®
engages.Electronic Traction System
(ETS/4-ETS) GObserve Safety notes, see page 60.
The ETS (Electronic Traction System) and
4-ETS (four-wheel Electronic Traction
System, vehicles with 4MATIC only) are
components of the ESP ®
. The ETS/4-ETS
improves the vehicle’s ability to utilize
available traction, especially under slippery
road conditions by applying the brakes to a
spinning wheel. Vehicles with 4MATIC also
transfer more power to the wheel(s) with
traction.
When you switch off the ESP ®
, the
ETS/4-ETS is still enabled.
Switching the ESP ®
off or on (except
C 63 AMG)
GWarning!
The ESP ®
should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESP ®
when a spare
wheel is mounted.
To improve the vehicle’s traction, switch off
the ESP ®
. This allows the drive wheels to spin
and thus cut into surfaces for better grip, for
example
R when driving with snow chains
R in deep snow
R in sand or gravel
GWarning!
Switch on the ESP ®
immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESP ®
will not
stabilize the vehicle when it is starting to skid
or a wheel is spinning.
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GWarning!
Switch off ESP® SPORT and switch on the
ESP® immediately if the aforementioned
circumstances do not apply anymore.
Otherwise ESP® SPORT will only stabilize the
vehicle to a limited extent when it is starting
to skid or a wheel is spinning.
When you switch on ESP® SPORT
Rthe ESP® stabilizes the vehicle only to a
limited extent
Rthe engine output is limited, but only to the
extent that allows the drive wheels to spin
and thus cut into surfaces for better grip
Rthe ETS will still apply the brakes to a
spinning wheel
Rthe ESP® continues to operate when you
are braking hard
Rthe cruise control cannot be activated
Rthe cruise control switches off if activated
iWhen ESP® SPORT is switched on and
one or more drive wheels are spinning, the
ESP® warning lamp d in the instrument
cluster flashes. However, the ESP® will
then stabilize the vehicle only to a limited
extent.
XSwitching on: With the engine running,
press ESP® SPORT switch : briefly.
The ESP® warning lamp d in the
instrument cluster comes on. The message
ESC-SPORT appears in the multifunction
display.
XSwitching off: With the engine running,
press ESP® SPORT switch : briefly.
The ESP® warning lamp d in the
instrument cluster goes out. The message
ESC-ON appears in the multifunction
display.
ESP® SPORT switches off automatically when
you turn off the engine. When starting the
engine, the ESP® is activated automatically.
iVehicle status messages in the
multifunction display (Y page 270) will
refer to the ESP® as ESC.
Switching the ESP® off or on
GWarning!
The ESP® should not be switched off during
normal driving.
Disabling of the system will result in the
following:
Rno restriction to engine torque
Rloss of system-supported traction control
“ESP® OFF” is designed for driving on closed
tracks when the vehicle’s natural oversteer
and understeer characteristics are desired
and requires a highly skilled and experienced
driver able to handle these critical driving
situations.
You could lose control of your vehicle and
cause an accident.
Please be aware of these limits when you
switch off the ESP®.
Do not switch off the ESP® when a spare
wheel is mounted.
To improve the vehicle’s traction, switch off
the ESP®. This allows the drive wheels to spin
and thus cut into surfaces for better grip, for
example
Rwhen driving with snow chains
Rin deep snow
Rin sand or gravel
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GWarning!
Switch on the ESP® immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESP® will not
stabilize the vehicle when it is starting to skid
or a wheel is spinning.
When you switch off the ESP®,
Rthe ESP® will not stabilize the vehicle
Rthe engine output is not limited, which
allows the drive wheels to spin and thus cut
into surfaces for better grip
Rthe ETS will still apply the brakes to a
spinning wheel
Rthe ESP® continues to operate when you
are braking hard
Rthe cruise control cannot be activated
Rthe cruise control switches off if activated
iWhen the ESP® is switched off and one or
more drive wheels are spinning, the ESP®
warning lamp d in the instrument
cluster does not flash. The ESP® will then
not stabilize the vehicle.
XSwitching off: With the engine running,
press ESP® SPORT switch : until the
ESP® warning lamp d and the ESP OFF
warning lamp åin the instrument
cluster come on.
The message ESC-OFF appears in the
multifunction display.
iVehicle status messages in the
multifunction display (Y page 270) will
refer to the ESP® as ESC.
GWarning!
When the ESP® warning lamp d and the
ESP® OFF warning lamp å are illuminated
continuously, the ESP® is switched off.
Vehicle stability in standard driving
maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP®.
! Avoid spinning of a drive wheel for an
extended period with the ESP® switched
off. This may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
XSwitching on: With the engine running,
press ESP® SPORT switch : briefly.
The ESP® warning lamp d and the
ESP® OFF warning lamp å in the
instrument cluster go out. The message
ESC-ON appears in the multifunction
display.
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
Activating
XWith SmartKey: Remove the SmartKey
from the starter switch.
XWith KEYLESS-GO: Turn off the engine and
open the driver’s door.
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DeactivatingXSwitch on the ignition.
iStarting the engine will also deactivate
the immobilizer.
In the event that the engine cannot be
started (yet the vehicle’s battery is
charged), the system is not operational.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
Ra door
Rthe trunk
Rthe hood
The alarm will stay on even if the activating
element, a door, for example, is closed
immediately.
The alarm system will also be triggered when
Rthe vehicle is opened with the mechanical
key
Ra door is opened from the inside
Rthe trunk is opened with the emergency
release button
To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 68).
iIf the alarm stays on for more than
30 seconds, the Tele Aid system initiates a
call to the Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that
Ryou have subscribed to the Tele Aid
service
Rthe Tele Aid service has been activated
properly
Rthe necessary mobile phone, power
supply and GPS coverage are available
XArming: Lock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash three times and
an acoustic warning sounds three times to
indicate that the vehicle is locked. Indicator
lamp : flashes to indicate that the alarm
system is armed.
iIf the turn signal lamps do not flash three
times and the acoustic warning does not
sound three times, a door or the trunk may
not be properly closed.
Close the respective element.
XDisarming: Unlock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash once and an
acoustic warning sounds once to indicate
that the alarm system is disarmed.
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