USING VOICE COMMANDS WITH SYNC
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
•Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
•After pressing VOICE or
, wait until the tone sounds and
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
•At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
•Speak naturally without large pauses in between words.
At any time, you may say these commands:
•USB•Line in
•Bluetooth Audio•Voice settings
•Phone•Vehicle health report
(if equipped, U.S. only)
•Cancel
•Help
USB:Say to access the device connected to the USB port.
Bluetooth audio:Say to access/use streaming music from your cellular
phone enabled withBluetoothwireless technology.
Line in:Say to access the device plugged into your auxiliary input jack.
Phone:Say to access hands-free phone mode.
Voice settings:Say to access the voice settings menu. Refer to
Commands for voice settingsin the following section.
Help:Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
Voice recognition system overview
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Radio controlSteering wheel
controlFunction
MENU N/A Press while in an active call to
access SYNCactive call options.
Refer toActive call menu options
in theSYNCphone features
chapter.
Press MENU while in media to
access SYNCMEDIA MENU. Refer
to theSYNCmedia features
chapter for further information.
AUX N/A Press repeatedly to cycle through
available auxiliary sources. For
further information, refer toUsing
your media menuin theSYNC
media featureschapter.
TEXT N/A When the > indicator appears, press
to advance the text in the radio
display. Press repeatedly to view
additional phone contact information
or media information.
REV, REW,
N/A Press and hold to reverse within a
track.
FF, FWD,
N/A Press and hold to advance within a
track .
SHUFFLE (if
available)N/A Press and release to shuffle current
music content.
/
(Play/Pause)N/A Press to play / pause the currently
playing music.
SYNCsystem controls
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2. Select the ‘Settings’ tab and then
choose the desired device.
You can now choose from the
following options:
Connect
Add
Delete
Set as Fav (Favorite)
Advanced
Please refer to the following sections for more information on these
features.
Adding a new phone to SYNC
Note:This is a speed dependent feature. For your safety, this procedure
cannot be completed if the vehicle is traveling at speeds faster than
3 mph (5 km/h).
Note:SYNCcan store up to 12 previously paired phones.
This feature allows you to add (pair) a newBluetoothenabled phone to
SYNC. To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Add’.
4. When prompted on your phone’s display, enter the PIN provided by
SYNC.
Depending on your phone’s capability, you may be prompted with
additional options from your phone or SYNCsuch as downloading the
phone book/call history and setting a favorite.
SYNCphone features (if equipped)
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The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, not all crashes deploy an airbag or activate the fuel
pump shut-off, which are the criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist™ from functioning
properly.
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON) by you, 911 Assist™ may, through any paired and
connected cell phone, disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag
or, in certain vehicles, the activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist™ may also be capable
of electronically or verbally disclosing to 911 operators the
vehicle location, and/or other details about the vehicle or crash to
assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNC.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNCis designed to assist
occupants in attempting to contact emergency services by dialing 911
SYNCphone features (if equipped)
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The 911 Assist™ feature is initially set to OFF. The connected phone
must be set as the primary phone in order to change the setting. To
access the setting:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen
3. Press ‘Advanced’.
4. Select ‘911 Assist’.
5. Select the desired setting.
911 Assist Set ON or 911 Assist Set OFF will appear in the display as a
confirmation. For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
SYNCphone features (if equipped)
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Select ‘On’ to turn text message
notification on. With notifications
turned on, an audible tone sounds
during an incoming text message
and response options appear in the
display (i.e., view the message, have
the system read the message aloud,
dial the person sending the message
or cancel).
Select ‘Off’ to turn text notifications
off. With notifications turned off, you will not be notified by a tone and
the incoming text message will not appear on screen.
Selecting automatic downloading
If you choose, SYNCwill automatically download your phone book and
call history from your connectedBluetoothenabled cellular phone upon
every connection cycle. This automatic download will overwrite your
existing phone book and call history stored in SYNC.
To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Select ‘Auto Download On/Off’.
SYNCphone features (if equipped)
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ADD CONTACTS:Select to ‘push’
contacts from yourBluetooth
enabled cellular phone. SYNCwill
prompt you to send the contacts
from your phone. When successfully
sent, the display will read XXX
CONTACTS RECEIVED FINISHED?
Press YES if you are finished or
press NO if you wish to send more
contacts to SYNC.
Note:Pushing contacts viaBluetoothis a phone dependent feature.
Refer to your phone’s user guide for instructions.
DOWNLOAD PHONE BOOK / CALL HISTORY:Select YES to
automatically download the phone book/call history from your currently
connectedBluetoothenabled cellular phone. Select NO and the system
will not perform this function upon every connection cycle.
DELETE PHONE BOOK / CALL HISTORY:Select YES to delete the
entire phone book/call history from SYNC.
Note:This function will NOT delete any information from your
connectedBluetoothenabled cellular phone.
Viewing your phone’s provider
Note:This is a phone dependent feature.
To view your phone’s provider through SYNC:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Press ‘Advanced’.
SYNCphone features (if equipped)
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This screen will show you SYNC’s
system information.
TEXT MESSAGING
Note:Downloading and sending text messages viaBluetoothare phone
dependent features.
Note:Certain features in text messaging are speed dependent and
cannot be completed when the vehicle is traveling at speeds over 3 mph
(5 km/h).
SYNCnot only enables you to send and receive text messages via
Bluetooth, but SYNCwill read them to you aloud and also translate
many popularly used text messaging acronyms such as “lol”. SYNCalso
allows you to respond with a list of predefined messages.
To access:
1. Press the PHONE hard button.
2. Select the ‘Text Message’ tab on
the touchscreen. SYNCwill
automatically check to see if the
currently connected phone supports
text messaging. If it does not, this
screen will display.
3. If your phone is equipped for text messaging, SYNCwill take you to
the text messaging screen. From this screen you will be able to select
from the following options:
View:Select the desired text message and press VIEW to view the text
message.
Note:For your safety, this is a speed dependent feature.
Listen:Select desired message and press LISTEN to have the system
read the text message to you aloud.
SYNCphone features (if equipped)
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