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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel above the
climate controls and below the
audio controls. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Note:If your vehicle has the push button start system, press the
stop/start button twice to reactivate the fuel system.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
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Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
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Passenger compartment fuse panel
The fuse panel is located under the instrument panel to the left of the
steering wheel.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Components
1 30A Right rear window
2 15A Not used (spare)
3 15A Driver seat control/lumbar
4 30A Right front window
5 10A Brake-shift interlock (BSI),
keypad illumination
6 20A Turn signals, hazards
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
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Fuse/Relay
LocationFuse Amp
RatingProtected Components
9 15A Courtesy lamps
10 15A Illumination switch, Puddle lamps
11 10A All wheel d rive (AWD)
12 7.5A Passive entry/passive start
(PEPS) module
13 5A Memory/seats/mirrors/steering
column, keypad, Driver zone
module
14 10A Center information display, SYNC
, GPS
15 10A Climate control
16 15A Electronic finish panel (EFP),
Ambient lighting
17 20A Global windows, door locks and
trunk release (less PEPS)
18 20A Dual heated rear seat module
(DHRSM) (battery)
19 25A Not used (spare)
20 15A Diagnostic connector
21 15A Fog lamps
22 15A Park lamps, License lamps
23 15A High beam headlamps
24 20A Horn
25 10A Demand lamps
26 10A Cluster/Heads up display
27 20A Ignition Switch, PEPS
28 5A Radio mute, Radio start signal
29 5A Instrument panel cluster
(run/start)
30 5A Not used (spare)
31 10A Auto high beam controller, Heads
up display
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Fuse/Relay
LocationFuse Amp
RatingProtected Components
32 10A Restraint control module
33 10A Adaptive Lighting
34 5A AdvanceTrac, Adaptive cruise
control module, Electronic power
assist steering
35 10A AWD, DHRSM, Absolute steering
angle switch, Park aid (run/start)
36 5A Passive anti-theft system (PATS)
module
37 10A Not used (spare)
38 20A Amplifier (THX or 6 channel)
39 20A Radio/Navigation
40 20A Amplifier (THX or 2 channel)
41 15A Delayed Accessory
42 10A Not used (spare)
43 10A Rear window defroster relay, Rain
sensor
44 10A Not used (spare)
45 5A Wiper relay and module, Blower
relay
46 7.5A Occupant classification sensor
(OCS), Electronic finish panel,
Climate control
47 30A Circuit
BreakerNot used
48 — Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
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WARNING:To reduce risk of electrical shock, always replace
the cover to the Power Distribution Box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Components
1 80A** Passenger compartment fuse
panel power
2 80A** Passenger compartment fuse
panel power
3 — Not used
4 30A** Front wipers
5 30A** Passenger power seat
6 20A** Cigar lighter
7 — Not used
8 30A** Moon roof
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