2010 JEEP GRAND CHEROKEE phone

8. Disconnect the opposite end of the positive(+)jumper
cable from the positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the positive (+)post of the discharged vehicle.
10. Reinstall the air intake duct.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
EMERGENCY TOW HOOKS — IF EQUIPPED
If your vehicle is equipped with tow hooks, there will be
one in the rear and two mounted on the front of the
vehicle. The rear hook will be located on the driver’s side
of the vehicle.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
308 WHAT TO DO IN EMERGENCIES

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
380 IF YOU NEED CONSUMER ASSISTANCE

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
9
IF YOU NEED CONSUMER ASSISTANCE 383

Keyless Transmitter Replacement (RKE)....... 22
Saving Feature (Protection) ............... 104
Belts, Seat ............................ 36,72
Body Mechanism Lubrication ............... 323
B-Pillar Location ........................ 268
Brake Assist System ...................... 256
Brake Control System, Electronic ............. 255
Brake System ........................... 334
Anti-Lock (ABS) .................... 252,255
Fluid Check .......................... 334
Master Cylinder ....................... 334
Parking ............................. 250
Warning Light ........................ 156
Brake/Transmission Interlock ............... 241
Break-In Recommendations, New Vehicle ........ 70
Bulb Replacement ....................... 349
Bulbs, Light ............................ 73
Calibration, Compass ..................... 177 Camera, Rear
........................... 125
Capacities, Fluid ........................ 355
Caps, Filler Fuel ............................... 287
Power Steering ........................ 249
Radiator (Coolant Pressure) ............... 331
Car Washes ............................ 337
Carbon Monoxide Warning ...............71,286
Cargo Area Cover ....................... 144
Cargo Area Features ...................... 143
Cargo Compartment ...................... 143
Light ............................... 143
Cargo Light ............................ 143
Cargo Load Floor ........................ 147
Cargo Tie-Downs ........................ 146
Cellular Phone ........................ 83,225
Center High Mounted Stop Light ............ 354
Chart, Tire Sizing ........................ 264
10
INDEX 389

Gear Ranges........................... 243
General Information .................. 17,23,282
Glass Cleaning .......................... 340
Gross Axle Weight Rating .................. 290
Gross Vehicle Weight Rating ................ 289
Hands-Free Phone (Uconnect™) .............. 83
Hazard Warning Flasher ................... 302
Head Restraints .......................... 87
Head Rests ............................. 87
Headlights .......................... 100,349
Bulb Replacement ...................... 350
On With Wipers ....................... 101
Replacing ........................... 350
Heated Mirrors .......................... 82
Heated Seats .......................... 88,90
High Beam Indicator ..................... 157
High Beam/Low Beam Select (Dimmer) Switch . . 106 Hitches
Trailer Towing ........................ 292
Holder, Cup ........................... 143
HomeLink (Garage Door Opener) Transmitter . . . 128
Hood Release ........................... 98
Ignition ............................... 13
Key ............................... 12,13
Ignition Key Removal ..................... 13
Illuminated Entry ........................ 18
Immobilizer (Sentry Key) ................... 15
Infant Restraint ........................ 60,61
Inflation Pressure Tires .................... 274
Information Center, Vehicle ................. 166
Instrument Cluster .................... 155,156
Instrument Panel and Controls .............. 154
Instrument Panel Lens Cleaning ............. 340
Integrated Power Module (Fuses) ............ 346
Interior Appearance Care .................. 339
394 INDEX

Phone, Cellular.......................... 83
Phone, Hands-Free (Uconnect™) .............. 83
Placard, Tire and Loading Information ......... 268
Polishing and Waxing ..................... 337
Power Distribution Center (Fuses) ............... 343
Door Locks ........................... 27
Inverter ............................. 140
Mirrors .............................. 82
Outlet (Auxiliary Electrical Outlet) .......... 137
Seats .............................. 85,86
Steering .......................... 248,249
Sunroof ............................. 135
Windows ............................. 29
Pregnant Women and Seat Belts .............. 44
Pretensioners Seat Belts ............................ 43
Programmable Electronic Features ............ 179Programming Transmitters
(Remote Keyless Entry)
.................... 19
Radial Ply Tires ......................... 275
Radiator Cap (Coolant Pressure Cap) .......... 331
Radio Operation ........................ 225
Radio, Satellite (Uconnect studios)........... 215
Rain Sensitive Wiper System ................ 112
Rear Camera ........................... 125
Rear Cupholder ......................... 143
Rear Heated Seats ........................ 90
Rear Park Sense System ................... 119
Rear Seat, Folding ........................ 91
Rear Window Defroster ................... 149
Rear Window Features .................... 148
Rear Wiper/Washer ...................... 148
Reclining Front Seats ...................... 84
Recreational Towing ...................... 299
Reformulated Gasoline .................... 283
10
INDEX 399

Shifting............................. 240
Transmitter Battery Service
(Remote Keyless Entry) .................... 22
Transmitter, Garage Door Opener
(HomeLink) ........................... 128
Transmitter Programming
(Remote Keyless Entry) .................... 19
Transmitter, Remote Keyless Entry (RKE) ........ 19
Tread Wear Indicators .................... 276
Turn Signals ................... 106,157,351,352
UCI Connector ......................... 210
Uconnect™ (Hands-Free Phone) .............. 83
Underhood Fuses ..................... 343,346
Uniform Tire Quality Grades ................ 385
Universal Consumer Interface (UCI) Connector . . . 210
Universal Transmitter ..................... 128
Unleaded Gasoline ....................... 282
Upholstery Care ........................ 339 Vanity Mirrors
........................... 83
Variance, Compass ....................... 178
Vehicle Identification Number (VIN) ............ 7
Vehicle Loading ......................... 269
Vehicle Modifications/Alterations .............. 8
Vehicle Storage ....................... 233,348
Viscosity, Engine Oil ...................... 320
Voice Recognition System (VR) ............... 83
Warning Flasher, Hazard .................. 302
Warning, Roll Over ........................ 4
Warnings and Cautions ..................... 7
Warranty Information ..................... 382
Washers, Windshield .................. 109,324
Washing Vehicle ......................... 337
Waxing and Polishing ..................... 337
Wheel and Wheel Trim .................... 338
Wheel and Wheel Trim Care ................ 338
Wind Buffeting ....................... 32,137
404 INDEX