2010 JAGUAR XFR suspension system

Symptom Possible Causes Action
Damaged fluid
cap/reservoir
Check and install a new fluid cap/reservoir as required

Loose or damaged
hoses and fittings
O-ring or Dowty seals
Tighten the hose connection or latch plate fixing to the
recommended torque.
REFER to: Specifications (211-00 Steering System - General Information, Specifications).
Check and install new components as required
Install new O-ring or Dowty seals as required
Fluid cooler
Check and install a new fluid cooler as required, refer to the new
module/component installation note at the top of the Symptom
Charts
Power steering pump
Check and install a new power steering pump as required, refer to
the new module/component installation note at the top of the
Symptom Charts Functional

Symptom Possible Causes Action

Steering wheel
misalignment

Steering not correctly centred
Check the steering alignment.
REFER to: Specifications (204-00 Suspension System - General
Information, Specifications).


















Excessive free play at
steering wheel (refer to
the Steering Linkage
Inspection and Backlash
(Free play) Check in this
section)

Steering wheel loose
Check and tighten the steering
wheel retaining bolt as required.
REFER to: Specifications (211-00 Steering System - General
Information, Specifications).
Excess play in the steering linkage
Check and install new
components as required



Steering gear not correctly adjusted (causing
excessive backlash)
CAUTION: DO NOT attempt to
adjust the steering gear yoke. Failure to
follow this instruction will invalidate the
steering gear warranty

Check and install a new steering
gear as required, refer to the
new module/component
installation note at the top of
the Symptom Charts

Lower steering column universal joint pinch
bolts loose
Check and tighten the lower
steering column pinch bolts as
required.
REFER to: Specifications (211-00 Steering System - General
Information, Specifications).

Excessive wear in steering column universal
joints
Check and install a new steering
column or steering column lower
shaft as required, refer to the
new module/component
installation note at the top of
the Symptom Charts

Steering gear mounting bolts loose or
damaged
Check/tighten and install new
steering gear mounting bolts as
required.
REFER to: Specifications (211-00 Steering System - General
Information, Specifications). www.JagDocs.com

Symptom Possible Causes Action

Wear in steering gear tie-rod end ball joints
Check and install new tie-rod
ends as required, refer to the
new module/component
installation note at the top of
the Symptom Charts
NOTE: Inner ball joint wear is rare. The steering
gear installed to all Jaguar vehicles has a spring
loaded pinion to ensure the correct level of
engagement between the rack and pinion. This play
is optimized with the steering gear in the central
position and should not be confused with inner ball
joint wear. Check for vertical motion in the inner ball
joint with the steering gear in the central position.
Wear in steering gear inner ball joints


Check and install new steering
gear as required, refer to the
new module/component
installation note at the top of
the Symptom Charts
Wear in suspension ball joints/bushings
Check and install new
components as required















Veer under braking




Steering gear not correctly adjusted
CAUTION: DO NOT attempt to
adjust the steering gear yoke. Failure to
follow this instruction will invalidate the
steering gear warranty

Check and install a new steering
gear as required, refer to the
new module/component
installation note at the top of
the Symptom Charts


Contamination of brake pads and discs
Check and rectify the source of
the contamination and install
new brake pads and discs as
required, refer to the new
module/component installation
note at the top of the Symptom
Charts




Seized front brake caliper slide pins or piston
Damaged brake discs
Check and rectify sticking slide
pins and install new calipers as
required, refer to the new
module/component installation
note at the top of the Symptom
Charts
Check and install new brake discs
as required, refer to the new
module/component installation
note at the top of the Symptom
Charts








Vehicle pulls to one side
when driving on a level
surface




Uneven tire wear
Incorrect tire pressure
For information on diagnosis of
uneven tire wear.
REFER to: Suspension System (204-00 Suspension System -
General Information, Diagnosis
and Testing).
Check and adjust tire pressures
as required.
REFER to: Specifications (204-04 Wheels and Tires,
Specifications).


Incorrect geometry settings
NOTE: Dealerships must keep a
copy of the BEFORE and AFTER
geometry figures with job card for future
reference

Check and adjust geometry as
required. REFER to: (204-00

Symptom Possible Causes Action Suspension System - General
Information)
Camber and Caster Adjustment (General Procedures),
Front Toe Adjustment (General Procedures),
Rear Toe Adjustment (General Procedures).
Vehicle is unevenly loaded or overloaded
Notify the customer of incorrect
vehicle loading




Steering gear is not correctly adjusted
CAUTION: DO NOT attempt to
adjust the steering gear yoke. Failure to
follow this instruction will invalidate the
steering gear warranty

Check and install a new steering
gear as required, refer to the
new module/component
installation note at the top of
the Symptom Charts


Loose, damaged or worn front suspension
components
Check/tighten and install new
front suspension components as
required.
REFER to: Specifications (204-00 Suspension System - General
Information, Specifications).


Loose, damaged or worn rear suspension
components
Check/tighten and install new
rear suspension components as
required.
REFER to: Specifications (204-00 Suspension System - General
Information, Specifications).


Incorrect brake operation
For information on diagnosis of
the brake system.
REFER to: Brake System (206-00 Brake System - General
Information, Diagnosis and
Testing).

Incorrect underbody alignment
Set underbody alignment
referring to the Removal and
Installation procedures in section
502-00 of the workshop manual
for instruction








Vehicle wanders from
side to side when driven
straight ahead and the
steering wheel is held in
a firm position


Incorrect tire pressure or tire size
Check and adjust the tire
pressures as required.
REFER to: Specifications (204-04 Wheels and Tires,
Specifications).
Check and install a new tire as
required
Vehicle is unevenly or excessively loaded
Notify the customer of incorrect
vehicle loading



Incorrect toe adjustment
Check and adjust as required.
REFER to: (204-00 Suspension
System - General Information)
Camber and Caster Adjustment (General Procedures),
Front Toe Adjustment (General Procedures),
Rear Toe Adjustment (General Procedures).

Symptom Possible Causes Action
Knock
Loose fixings (universal joint
pinch bolt and steering column
fixings)
Tighten fixings to correct specification.
REFER to: Specifications (211-00 Steering System - General Information, Specifications).



Rattle
Foreign objects
Remove foreign objects from between steering
column shroud and steering wheel/steering
column rotating components
Loose fixings
Tighten steering column fixings to correct
specification.
REFER to: Specifications (211-00 Steering System - General Information, Specifications).



Noise while adjusting
column
Electric motor/solenoid
NOTE: Before carrying out repairs/replacement,
assess column adjustment noise levels against other
vehicles of the same model
Install new components as required
Motor spindle/lead screw
Lubricate lead screw Vibration

Symptom Possible Causes Action


Wheel Fight (Kick Back) - condition
where roughness is felt in the
steering wheel by the driver when
the vehicle is driven over rough
surfaces


Loose or worn steering
components/bushings
CAUTION: DO NOT attempt to adjust the
steering gear yoke. Failure to follow this
instruction will invalidate the steering gear
warranty.

Tighten and install new steering
components/bushings as required
Loose or worn suspension
components/bushings
Tighten and install new suspension
components/bushings as required

Nibble (Shimmy) - condition where
oscillation of the steering wheel
occurs (not vertical which is Shake).
This is driven by road wheel
imbalance

Road wheel and tire
condition
Check for wheel and tire damage. Install
new components as required
Check for tire uniformity. Install new
tire(s) as required
Road wheel imbalance
Check and adjust road wheel balance as
required
Shake - condition where vertical
vibration of the steering
wheel/column occurs (not
oscillation which is Nibble)
NOTE: Vibration smooths out
after several miles of driving

Road wheel imbalance due
to tire flat-spotting
Ensure tires installed are to Jaguar
specification. Install new tires as
required
Check and adjust tire pressures to
correct specification Component Tests

Steering Linkage Inspection and Backlash (Free play) Check


CAUTION: Steering gear boots must be handled carefully to avoid damage. Use new clamps when installing steering gear
boots.

Inspect the boots for cuts, deterioration, twisting or distortion. Check the steering gear boots to make sure they are tight.
Install new boots or clamps as required.


NOTE: The following steps must be carried out with assistance.

1. With the wheels in the straight ahead position, gently turn the steering wheel to the left and the right to check for free
play.

between moving components such as the steering wheel to steering column shroud.

Grunt (Squawk/Whoop)

Grunt is a 'honking' sound elicited when coming off one of the steering stops. Grunt is generally excited during parking
manoeuvres with a low to medium speed steering input.

Hiss (Swish)

Hiss or Valve Hiss is a high-frequency sound coming from the steering gear when the system is loaded. It is a rushing or
'swish' noise that doesn't change frequency with RPM. Hiss is the general noise generated by the flow of hydraulic fluid through
restrictions in the steering system. Restrictions include the rotary steering valve, power steering tubes, connectors, tuning
orifices, etc. Hiss can be air-borne and structure-borne, but the structure-borne path through the steering intermediate shaft is
usually dominant.

Moan (Groan)

Moan is the general structure-borne noise of the steering system. Moan is primarily transmitted to the driver via the body
structure through the pump mount, engine mounts, power steering lines and power steering brackets. On some vehicles, moan
is a loud humming noise, often present when the wheel is turned and the system is loaded. It may change frequency with
engine RPM and if the system is loaded or unloaded.

Steering Gear Knock (Steering Gear Slap)


CAUTION: DO NOT attempt to adjust the steering gear yoke. Failure to follow this instruction will invalidate the steering
gear warranty.

Steering gear knock is a rattle sound and steering wheel vibration caused by separation of the steering gear and pinion while
driving over bumps. It is a structure-borne noise transmitted through the intermediate shaft and column. Steering gear knock
can also be heard as a 'thump' or impact noise that occurs with the vehicle stationary when the steering wheel is released
from a loaded position and allowed to return to rest. Noise occurs with the engine on or off.

Rattles

Rattles are noises caused by knocking or hitting of components in the steering system. Steering rattles can occur in the engine
compartment, the suspension, or the passenger compartment. Rattles can be caused by loose components, movable and
flexible components, and improper clearances.

Squeaks/Scrapes

Squeaks/Scrapes are noises due to friction or component rubbing anywhere in the steering system. Squeaks/Scrapes have
appeared in steering linkages and joints, in column components and in column and steering wheel trim.

Weep

Weep is an air-borne noise, occasionally generated when turning the steering across lock at a constant rate. When present on
a vehicle the noise, once initiated can often be maintained across a large proportion of the available steering movement.

Whistle

Whistle is similar to hiss but is louder and of a higher frequency. It is also more of a pure tone noise than hiss. Whistle is
air-borne and is generated by a high flow rate of hydraulic fluid through a small restriction.

Zip

Zip noise is the air-borne noise generated by power steering pump cavitation when power steering fluid does not flow freely
through the suction hose from the reservoir to the pump. Zip primarily occurs during cold weather at start-up.

Steering System Vibrations and Harshness
Buzz
Buzz is a tactile rotary vibration felt in the steering wheel when steering inputs are slow. Buzz can also be called a grinding
feel and it is closely related to grunt and is caused by high system gain with low damping. Buzz is generally excited during
parking manoeuvres with low to medium speed steering input.

Buzz (Electrical)

A different steering buzz can be caused by pulse width modulated (PWM) electric actuators used in variable assist steering
systems. This buzz is felt by turning the ignition key to run without starting the engine and holding onto the steering wheel.
In extreme cases, the buzz can be felt with the engine running also.

Column/Steering Wheel Shake

Column shake is a low frequency vertical vibration excited by primary engine vibrations.

Nibble (Shimmy)

Steering nibble is a rotary oscillation or vibration of the steering wheel, which can be excited at a specific vehicle speed.
Nibble is driven by wheel and tire imbalance exciting a suspension recession mode, which then translates into steering gear
travel and finally steering wheel nibble.

Shudder (Judder)

Shudder is a low frequency oscillation of the entire steering system (tire, wheels, steering gear and linkage, etc.) when the
vehicle is steered during static-park or at low speeds. Shudder is very dependent on road surface.

Torque/Velocity Variation (Phasing/Effort Cycling)

Steering wheel torque variation occurring twice in one revolution is normally as a result of problems with the lower steering
column (intermediate shaft), but foul conditions generally result in either constant stiffness or single point stiffness.
Depending upon the orientation of the joints, the steering can feel asymmetric (torque falling off in one direction and rising in
the other) or else it can simply have pronounced peaks and troughs as the steering moves from lock to lock.

Wheel Fight (Kick Back)

Wheel fight is excess feedback of sudden road forces through the steering system and back to the driver. It is evaluated at all
vehicle speeds over cobblestones, rough roads, and potholes. The tires, wheels, and suspension generate forces into the
steering systems. Steering friction, hydraulic damping, hydraulic compliance, mechanical compliance, steering ratio, and assist
gain all affect how much is transmitted to the driver.

compartment, forward of the front suspension housing.

On petrol engine vehicles, a fluid cooler is located in front of the engine cooling radiator. Diesel models do not have a fluid
cooler.

Servotronic 2 adds electronic control and speed sensitive steering to the steering gear. The Servotronic 2 feature provides easy
and comfortable steering operation when parking, improved 'road feel' at increased road speeds and adds an integrated,
positive center feel feature which optimises steering wheel torque during high speed driving. The Servotronic 2 system is
controlled by software which is incorporated into the instrument cluster. The software responds to road speed signals and
controls the power assistance via a transducer valve located on the steering gear valve housing.

Suspension System - General Information, General Procedures).
www.JagDocs.com