2010 GMC SIERRA Owner's Manual

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not
pay the full cost.
If another party's insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company's collision
policy repair limits, as you have no contractual limits
with that company. In such cases, you can have control
of the repair and parts choices as long as cost stays
within reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in
addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safecar.gov
;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safecar.gov
.
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or
write to:Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-GMC-8782 (1-800-462-8782), or write:GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172 In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
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Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request an
order form, specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
8-17

Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in
a crash and, if so equipped, to provide antilock braking
to help the driver control the vehicle. These modules
may store data to help your dealer/retailer technician
service your vehicle. Some modules may also store
data about how you operate the vehicle, such as rate of
fuel consumption or average speed. These modules
may also retain the owner’s personal preferences, such
as radio pre-sets, seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR in
this vehicle is designed to record such data as:
.How various systems in your vehicle were
operating
.Whether or not the driver and passenger safety
belts were buckled/fastened
.How far, if at all, the driver was pressing the
accelerator and/or brake pedal
.How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Important: EDR data is recorded by your vehicle only if
a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as
law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
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GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM's defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.
OnStar®
If the vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
Radio Frequency Statement
This vehicle has systems that operate on a radio
frequency that comply with Part 15 of the Federal
Communications Commission (FCC) Rules and with
RSS-210/211 of Industry and Science Canada.
Operation is subject to the following two conditions:1. The device may not cause interference.
2. The device must accept any interference received, including interference that may cause undesired
operation of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
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2NOTES
8-20

A
Accessories and Modifications . . . . . . . . . . . . . . . . . . . . . . .6-4
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Accessory Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Active Fuel Management™. . . . . . . . . . . . . . . . . . . . . . . . 3-27
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . . . 6-117
Adding a Snow Plow or Similar Equipment . . . . . . . . 5-36
Additives, Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . 3-26
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18, 4-20
Airbag Adding Equipment to Your Airbag-EquippedVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-91
Airbag System Airbag Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-82
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . 2-79
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 2-85
Servicing Your Airbag-Equipped Vehicle . . . . . . . . . . 2-91
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . 2-79
What Will You See After an Airbag Inflates? . . . . . . 2-80
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . 2-78
Where Are the Airbags? . . . . . . . . . . . . . . . . . . . . . . . . . . 2-75 Airbags
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Passenger Status Indicator . . . . . . . . . . . . . . . . . . . . . . . 4-36
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-73
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-149
Antenna, XM™ Satellite Radio Antenna
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-149
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . . . . . . . . .5-4 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Appearance Care Aluminum or Chrome-Plated Wheels . . . . . . . . . . . . 6-115
Care of Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-112
Chemical Paint Spotting . . . . . . . . . . . . . . . . . . . . . . . . . 6-116
Cleaning Exterior Lamps/Lenses . . . . . . . . . . . . . . . . 6-113
Fabric/Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-111
Finish Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-114
Finish Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-116
Instrument Panel, Vinyl, and Other PlasticSurfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-112
Interior Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-110
Leather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-112
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Appearance Care (cont.)Sheet Metal Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-116
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-116
Underbody Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 6-116
Washing Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-113
Weatherstrips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-113
Windshield and Wiper Blades . . . . . . . . . . . . . . . . . . . . 6-114
Ashtray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . .8-7
Audio System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84 Audio Steering Wheel Controls . . . . . . . . . . . . . . . . . .4-145
Navigation/Radio System, see NavigationManual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-123
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-148
Rear Seat (RSA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-143
Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84
Theft-Deterrent Feature . . . . . . . . . . . . . . . . . . . . . . . . . .4-145
XM™ Satellite Radio Antenna System . . . . . . . . . . .4-149
Audio System(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87
Automatic Headlamp System . . . . . . . . . . . . . . . . . . . . . . 4-12
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23, 6-26
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Auxiliary Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-48B
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-43 Electric Power Management . . . . . . . . . . . . . . . . . . . . . . 4-16
Run-Down Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Belt Routing, Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Bluetooth
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-123
Brake
Emergencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Pedal and Adjustable Throttle . . . . . . . . . . . . . . . . . . . . 3-26
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-39 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Braking in Emergencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-62 Center High-Mounted Stoplamp (CHMSL) andCargo Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-54
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
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