2010 GMC SIERRA service schedule

Services Specific to Canadian
Purchased Vehicles
.Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Routing Service: Limit of six requests
per year.
.Trip Interruption Benefits and Assistance:
Must be over 250 kilometres from where your
trip was started to qualify. General Motors of
Canada Limited requires pre-authorization,
original detailed receipts, and a copy of the repair
orders. Once authorization has been received, the
Roadside Assistance advisor will help you make
arrangements and explain how to receive payment.
.Alternative Service: If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment. By
scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/
retailer, let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work day
as possible to allow for the same day repair.
Courtesy Transportation Program
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the New Vehicle Limited Warranty (Base Warranty
Coverage period in Canada) and extended powertrain,
and hybrid specific warranty in both the U.S. and
Canada.
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Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled“Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing
several transportation options. Depending on the
circumstances, your dealer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you
with shuttle service to get you to your destination
with minimal interruption of your daily schedule.
This includes one‐way or round trip shuttle service
within reasonable time and distance parameters of the
dealer's area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement will
be limited and must be supported by original receipts.
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Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request an
order form, specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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M
Maintenance ScheduleMaintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . 7-15
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . 7-11
Recommended Fluids and Lubricants . . . . . . . . . . . . 7-12
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Malfunction Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Manual Lumbar Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Manual Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Memory Seat, Mirrors, and Pedals . . . . . . . . . . . . . . . . . . .2-8
Message DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-65
Mirrors Automatic Dimming Rearview . . . . . . . . . . . . . . . . . . . . . 3-56
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Outside Convex Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
Outside Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
Outside Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Outside Power Foldaway Mirrors . . . . . . . . . . . . . . . . . 3-58
Outside Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
Outside Towing Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
Park Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-107, 4-114
N
Navigation System, Privacy . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Navigation/Radio System, see Navigation
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-123
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Noise Control System, Tampering . . . . . . . . . . . . . . . . . 6-53
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Engine Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Pressure Gage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Older Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
OnStar, Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
OnStar
®System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Operation, Universal Home Remote System . . . . . . . 3-69
Outlet Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Outlets
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
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S
Safety BeltsCare of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-112
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . 2-21
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Safety Belts Are for Everyone . . . . . . . . . . . . . . . . . . . . 2-16
Use During Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Safety Warnings and Symbols . . . . . . . . . . . . . . . . . . . . . . . . iv
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Scheduling Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Seatback Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Seats Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Heated Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Manual Lumbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Memory, Mirrors and Pedals . . . . . . . . . . . . . . . . . . . . . . . 2-8
Power Lumbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Seats (cont.)
Power Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Rear Seat Operation . . . . . . . . . . . . . . . . . . . . . . . . 2-14, 2-15
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Secondary Latch System . . . . . . . . . . . . . . . . . . . . . . . . . 6-103
Securing a Child Restraint Center Front Seat Position . . . . . . . . . . . . . . . . . . . . . . . 2-61
Rear Seat Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-58
Right Front Seat Position . . . . . . . . . . . . . 2-62, 2-66, 2-70
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4 Accessories and Modifications . . . . . . . . . . . . . . . . . . . . . 6-4
Adding Equipment to the Outside of the Vehicle . . . 6-6
Doing Your Own Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Engine Soon Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 6-117
Publications Ordering Information . . . . . . . . . . . . . . . . . 8-16
Scheduling Appointments . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Servicing Your Airbag-Equipped Vehicle . . . . . . . . . . . 2-91
Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84
Sheet Metal Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-116
Shifting Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . . . . .4-4
Sliding Rear Window, Power . . . . . . . . . . . . . . . . . . . . . . . 3-16
Snow Plow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
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