4H (4x4 High) – For winter and off-road conditions. Sends power to
front and rear wheels. This mode is not intended for use on dry
pavement.
N (Neutral) – Only used when towing the vehicle.
4L (4x4 Low) – For low-speed off-road applications that require extra
power such as steep grades, deep sand or pulling a boat out of the water.
Sends power to front and rear wheels. This mode is not intended for
use on dry pavement.
Shifting from 2H (2WD) to 4H (4x4 High)
Engage the locking hubs by rotating
the hub lock control from FREE to
LOCK, then move the transfer case
lever from 2H (2WD) to 4H (4x4
High) at a stop or a vehicle speed
below 5 mph (8 km/h).
• For proper operation, make
sure that both indicator
arrows on the hub are aligned,
and that both hubs are set to
LOCK.
• Do not shift into 4H (4x4
High) with the rear wheels
slipping.
2H
4H
4L NDriving
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3. Move the transfer case shift lever
through N (Neutral) directly to 4L
(4x4 Low).
4. If the shift lever does not, or only
partially moves to the 4L (4x4 Low)
position, perform a shift with the
transmission in N (Neutral) (or
clutch pedal depressed) and the
vehicle rolling at a speed below 5 mph (8 km/h). This will ensure the
transfer case is fully engaged into 4L (4x4 Low).
Shifting from 4L (4x4 Low) to 4H (4x4 High) or 2H (2WD)
1. Bring the vehicle to a stop or a speed below 5 mph (8 km/h).
2. Place the gearshift lever in N (Neutral). If the vehicle is equipped with
a manual transmission, also depress the clutch pedal.
3. Move the transfer case shift lever
through N (Neutral) directly to 4H
(4x4 High) or 2H (2WD).
4. If the transfer case will not
engage into 4H (4x4 High) or 2H
(2WD), perform a shift with the
transmission in N (Neutral) (or
clutch pedal depressed) and the
vehicle rolling at a speed below 5 mph (8 km/h).
5. If shifting to 2H (2WD) with the vehicle at a complete stop, disengage
the locking hubs (optional) by rotating the hub lock control from LOCK
to FREE.
Using the N (Neutral) position
The transfer case neutral
position overrides the
transmission and puts the
vehicle in neutral regardless of
transmission gearshift lever
position. The vehicle can move
forward or backwards.
This position should only be used
when towing the vehicle. 2H
4H
4L N
2H
4H
4L N
2H
4H
4L NDriving
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Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
VEHICLE USED AS A STATIONARY POWER SOURCE
Auxiliary equipment called power take-off, or PTO, is often added to the
engine or transmission to operate utility equipment. Examples include a
wheel-lift for tow trucks, cranes, tools for construction or tire service,
and pumping fluids. PTO applications draw auxiliary horsepower from
the powertrain, often while the vehicle is stationary. In this condition,
there is limited cooling air flow through the radiator and around the
vehicle that normally occurs when a vehicle is moving. The aftermarket
PTO system installer, having the most knowledge of the final application,
is responsible for determining whether additional chassis heat protection
or powertrain cooling is required, and alerting the user to the safe and
proper operation.
Ford Super Duty Vehicles are qualified for use as a stationary power
source, within limits detailed in the Ford Truck Body Builders Layout
Book, found at www.fleet.ford.com/truckbbas, and through the Ford
Truck Body Builders Advisory Service.
Gas engine vehicles are qualified for up to 10 minutes of continuous
operation as a stationary power source, due to the potential for the
normal venting of fuel vapors. For stationary PTO operation of extended
duration (beyond 10 minutes), diesel engine is recommended. Further
consult your aftermarket PTO installer, since the duration of operation
limit for the aftermarket PTO may be less than the vehicle is capable of.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall. Driving through deep water where Driving
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WARNING: Do not attempt to service, repair, or modify the air
bag supplemental restraint system (SRS) or its fuses. See your
Ford or Lincoln Mercury dealer.
WARNING: Additional equipment such as snowplow equipment
may effect the performance of the airbag sensors increasing the
risk of injury. Please refer to the Body Builders Layout Book for
instructions about the appropriate installation of additional equipment.
Transmission operation while plowing
Operate the vehicle with the automatic transmission gearshift lever in
the D (Overdrive) position and Tow/Haul off.
• Shift transfer case to 4x4 LOW (4WD Low) when plowing in small
areas at speeds below 5 mph (8 km/h).
• Shift transfer case to 4x4 HIGH (4WD High) when plowing larger
areas or light snow at higher speeds. Do not exceed 15 mph
(24 km/h).
• Do not shift the transmission from a forward gear to R (Reverse) until
the engine is at idle and the wheels are stopped.
• If the vehicle is stuck, shift the transmission in a steady motion
between forward and reverse gears. Do not rock the vehicle for more
than a few minutes. The transmission and tires may be damaged or
the engine can overheat.
Do not rock the vehicle if the engine is not at normal operating
temperature. Do not rock the vehicle for more than a minute. The
transmission and tires may be damaged or the engine may
overheat.
Refer to Transmission temperature gauge in the Instrument Cluster
chapter for transmission fluid temperature information.
WARNING: Do not spin the wheels at over 35 mph (55 km/h).
The tires may fail and injure a passenger or bystander.Driving
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
• battery jump start
• lock-out assistance (key replacement cost is the customer’s
responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
• coverage period
• exact fuel amounts Roadside Emergencies
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• towing of your disabled vehicle
• emergency travel expense reimbursement
• travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1-877-294-2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in the Customer Information Guide in the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.Roadside Emergencies
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Passenger compartment fuse panel
The fuse panel is located in the
passenger’s footwell. Remove the
panel cover to access the fuses.
To remove the fuse panel cover, pull
the panel toward you. When the
clips of the panel disengage, let the
panel fall easily.
To remove a fuse use the fuse puller
tool provided on the fuse panel
cover.
WARNING: Always disconnect the battery before servicing high
current fuses.
Always replace the cover to the passenger compartment fuse
panel before reconnecting the battery.
If the battery has been disconnected and reconnected, refer to the
Battery section of the Maintenance and Specifications chapter.Roadside Emergencies
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Fuse/Relay
Location Fuse Amp
Rating Protected Circuits
32 10A Restraints control module (RCM),
Passenger airbag deactivation
indicator
33 10A Trailer tow brake controller, Trailer
tow battery charge relay coil
34 5A Not used (spare)
35 10A Reverse sensing system (RSS), 4x4
module, 4x4 solenoid, Traction control
switch, Tow/Haul switch (Diesel
engine)
36 5A Passive anti-theft system (PATS)
transceiver, Cluster control
37 10A Climate control, PTC control
38 20A Subwoofer
39 20A Radio, Navigation radio and amplifier
40 20A 4x4 module, Satellite radio module,
SYNC , GPS
41 15A Radio, Auto dimming rear view mirror,
Lock switch illumination
42 10A Heated seat relay coil, Upfitter switch
relay coils, Heated mirror relay coil
43 10A Fuel tank selector switch, 4x4 module
44 10A Run customer access feed (PTO)
45 5A Front wiper logic, Blower motor relay
coil
46 7.5A Not used (spare)
47 30A Circuit
Breaker Power windows, Moon roof, Power
rear sliding window
48 Relay Delayed accessory
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.Roadside Emergencies
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