2010 FORD ESCAPE HYBRID warning

WHAT IS SYNC?
Thank you for purchasing SYNC!
SYNCis a hands-free communications and entertainment system that
literally ‘syncs up’ with all other multimedia systems in your vehicle.
SYNCdelivers convenience with voice activated calling and hands-free
conversations, digital media player command and control as well as easy
to use voice commands. The world outside your vehicle cabin may be
chaotic, but inside, with SYNC, it’s always a smooth ride. All you have
to do is sync it and stow it. We’ll take care of the rest.
Welcome to the new world of ingenuity and passion - technology that is
both fun and functional. Welcome to SYNC.
For more information, please visit www.SyncMyRide.com.
SAFETY INFORMATION
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
•Do not attempt to service or repair SYNC. See your authorized
dealer.
Introduction
4SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
While in phone mode, you may say any of the following
commands:
•Dial•Call
•Call at home•Call on mobile OR cell
•Call at work OR Call
in office•Call on other
•Phone book at home
1•Phone book 1
•Phone book on mobile
OR cell1•Phone book at work OR
Phone book at office1
•Call history outgoing1•Call history incoming1
•Phone book on Other1•Connections1
•Call history missed1•Go to privacy
•Menu1•Hold
•Join
1Voice commands are not available until downloading phone information
viaBluetoothis complete.
Phone book commands:When you ask SYNCto access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or PHONE or say “Call” to call the contact.
Note:In the above possible commands, “” is a dynamic listing in
that it could be any desired name from your phone book.
SYNCphone features
12SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

Portable:Simply connect your phone to any vehicle equipped with
Traffic, Directions and Information and continue enjoying your
personalized services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
Note:SYNCwith Traffic, Directions & Information Services requires
activation prior to use. Standard phone and message rates may apply.
Subscription may be required. To register and check your eligibility for
free services, log onto www.SyncMyRide.com.
911 ASSIST™ (IF EQUIPPED)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly,
and the 911 Assist™ feature must be previously enabled (set to
ON).
WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
SYNCphone features
31SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, not all crashes deploy an airbag or, in certain
vehicles, activate the fuel pump shut-off which are the criteria to
initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNC.
SYNCphone features
32SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled cellular phone is paired and connected to SYNC.
•A connectedBluetoothenabled cellular phone has the ability to make
an outgoing call at the time of the incident (i.e, has adequate network
coverage and signal strength).
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
SYNCphone features
33SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until 911 ASSIST appears in the radio display.
3. Press OK to confirm and enter the 911 ASSIST menu.
4. Press
orto toggle between ON/OFF.
5. Press OK when the desired option appears in the radio display. SET
ON or SET OFF will appear in the radio display as a confirmation.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
VEHICLE HEALTH REPORT (IF EQUIPPED, U.S. ONLY)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
You can initiate vehicle health in the vehicle at any time and view the
complete report with all information listed above on SyncMyRide.com.
You can also choose for SYNCto automatically remind you to run
reports at specific mileage intervals aligned with your vehicle’s
maintenance schedule. Once you’ve turned Vehicle Health on in the
vehicle, you must go to www.SyncMyRide.com to set up your Vehicle
Health Report profile and activate the service online. SyncMyRide.com
SYNCphone features
34SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

VOICE COMMANDS IN MEDIA MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use media and other devices not essential to the
driving task when it is safe to do so.
Voice commands when using the USB port
When using the USB port, you may say any of the following
commands:
•Play all•Play
•Pause•What’s playing?
•Connections•Play next track
•Play previous track•Play next folder
2
•Similar music•Play previous folder2
•Autoplay on•Autoplay off
•Repeat off•Repeat on
•Shuffle on•Shuffle off
•Play genre
1•Play playlist 1
•Play album •Play artist 1
•Play track 1•Search artist 1
•Search genre 1•Search track 1
•Search album 1•Refine album 1
•Refine artist 1•Refine track 1
1
Voice commands are not available until indexing is complete.
2Voice commands only available in folder mode. For more information,
refer toExploring the USB devicelater in this chapter.
Note:In the above possible commands,“”is a dynamic listing in
that it could be the name of any desired group, artist, etc.
Autoplay:With this feature ON, SYNCallows you to listen to music
which has already been randomly indexed during the indexing process.
With this feature OFF, SYNCwill not begin to play any of your music
until all media has all been indexed.
SYNCmedia features
45SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

Note:To scroll, pressSEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
3. Press OK to access PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll repeatedly until ADVANCED appears in the radio display.
7. Press OK to confirm and enter the ADVANCED menu.
8. Scroll repeatedly until MASTER RESET appears in the radio display
9. Press OK. SYNCwill ask you to confirm the master reset.
10. Press OK to confirm. The radio display will read RESET DONE.
SYNCwill take you back to the ADVANCED SETTINGS menu.
Installing new vehicle applications
You can download new software applications (if available) and then load
the desired applications onto SYNCthrough your USB port. Please refer
to www.SyncMyRide.com for further information.
USING SYNC’S PLAY MENU
The SYNCPLAY MENU allows you to play your music by playing all
selections, by artist listing, album listing, genre listing, playlists, tracks,
or by selecting similar music to what is currently playing. You can also
choose to ‘Explore USB’ which will allow you to explore supported digital
music files on your playing device.
WARNING:SYNCPLAY MENU manual control is a backup
interface to voice commands. Do not use SYNCPLAY MENU
manual control while driving.
Note:The PLAY MENU is only available for indexable media through the
USB port. This is not available for LINE IN and BT AUDIO.
SYNCmedia features
59SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)