2010 CHEVROLET IMPALA navigation system

OnStar
®
OnStar
®
uses several innovative technologies and live
advisors to provide a wide range of safety, security,
navigation, diagnostics, and calling services.
Automatic Crash ResponseIn a crash, built in sensors can automatically alert an
OnStar advisor who is immediately connected to
the vehicle to see if you need help.How OnStar Service Works
Q
:This blue button connects you to a specially
trained OnStar advisor to verify your account information
and to answer questions.
]
:Push this red emergency button to get priority help
from specially trained OnStar emergency advisors.
X
:Push this button for hands-free, voice-activated
calling and to give voice commands for turn-by-turn
navigation.
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside Assistance,
Turn-by-Turn Navigation and Hands-Free Calling are
available on most vehicles. Not all OnStar services are
available on all vehicles. For more information see the
OnStar Owner’s Guide or visit www.onstar.com (U.S.)
or www.onstar.ca (Canada), contact OnStar at
1-888-4-ONSTAR (1-888-466-7827) or TTY
1-877-248-2080, or press
Q
to speak with an
OnStar advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system
limitations, see the OnStar Owner’s Guide in the
glove box.
OnStar service is subject to the OnStar terms and
conditions included in the OnStar Subscriber
Information.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas, or
at all times.
1-22

Customer Assistance and Information...............8-2
Customer Satisfaction Procedure......................8-2
Online Owner Center......................................8-5
Customer Assistance for Text Telephone
(TTY) Users...............................................8-6
Customer Assistance Offices............................8-6
GM Mobility Reimbursement Program................8-7
Roadside Assistance Program..........................8-7
Scheduling Service Appointments....................8-11
Courtesy Transportation Program....................8-11
Collision Damage Repair................................8-13Reporting Safety Defects................................8-16
Reporting Safety Defects to the United States
Government..............................................8-16
Reporting Safety Defects to the Canadian
Government..............................................8-16
Reporting Safety Defects to General Motors . . . . .8-16
Service Publications Ordering Information . . . . . . . . .8-17
Vehicle Data Recording and Privacy................8-18
Event Data Recorders . . .................................8-19
Navigation System........................................8-20
Radio Frequency
Identification (RFID) . . .................................8-20
Radio Frequency Statement...........................8-20
Section 8 Customer Assistance Information
8-1

Navigation SystemIf your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.Radio Frequency
Identification (RFID)RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
Radio Frequency StatementThis vehicle has systems that operate on a radio
frequency that comply with Part 15 of the Federal
Communications Commission (FCC) Rules and with
RSS-210/211 of Industry and Science Canada.
Operation is subject to the following two conditions:
1. The device may not cause interference.
2. The device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
8-20

Lights (cont.)
Security .....................................................4-35
Tire Pressure . . ............................................4-31
Traction Control System (TCS) Warning..........4-28
Loading Your Vehicle.......................................5-20
Locks
Automatic Door Lock....................................3-10
Delayed Locking..........................................3-10
Door . . . ........................................................ 3-9
Lockout Protection.......................................3-12
Power Door . . . . ............................................3-10
Programmable Automatic Door Unlock............3-11
Rear Door Security Locks . . . . . ........................3-11
Loss of Control...............................................5-11
Lower Anchors and Tethers for Children . ............2-43
Lumbar
Manual Controls............................................ 2-5
M
Maintenance Schedule
Maintenance Record....................................7-13
Maintenance Replacement Parts....................7-11
Owner Checks and Services........................... 7-8
Recommended Fluids and Lubricants . ............7-10
Scheduled Maintenance................................. 7-3
Malfunction Indicator Lamp...............................4-31
Manual Lumbar Controls.................................... 2-5Manual Seats................................................... 2-4
Map Lamps....................................................4-13
Message
DIC Warnings and Messages........................4-44
Mirrors
Automatic Dimming Rearview........................3-33
Manual Rearview.........................................3-33
Outside Convex Mirror.................................3-34
Outside Heated Mirrors................................3-34
Outside Power Mirrors..................................3-34
MP3 .............................................................4-68
N
Navigation System, Privacy..............................8-20
Net, Convenience...........................................3-42
New Vehicle Break-In......................................3-19
O
Odometer......................................................4-23
Off-Road
Recovery....................................................5-11
Oil
Engine.......................................................6-15
Engine Oil Life System.................................6-18
Pressure Light.............................................4-34
8

Older Children, Restraints................................2-32
Online Owner Center........................................ 8-5
Operation, Universal Home Remote System........3-35
Outlet Adjustment............................................4-20
Outlets
Accessory Power.........................................4-15
Outside
Convex Mirror.............................................3-34
Heated Mirrors............................................3-34
Power Mirrors.............................................3-34
Overheated Engine Protection Operating Mode . . . 6-32
Owner Checks and Services . . ............................ 7-8
Owners, Canadian.............................................. iii
P
Paint, Damage...............................................6-94
Parade Dimming.............................................4-13
Park
Shifting Into................................................3-28
Shifting Out of............................................3-29
Parking
Brake . . . . . ...................................................3-27
Over Things That Burn . ................................3-30
Passenger Airbag Status Indicator.....................4-25Passenger Compartment Air Filter .....................4-20
Passenger Sensing System..............................2-66
Passing.........................................................5-11
PASS-Key
®
III+ Electronic Immobilizer...............3-18
PASS-Key
®
III+ Electronic Immobilizer
Operation...................................................3-18
Perchlorate Materials Requirements,
California..................................................... 6-4
Phone
Bluetooth®
..................................................4-74
Power
Door Locks.................................................3-10
Electrical System.........................................6-96
Retained Accessory (RAP)............................3-21
Seat . . .......................................................... 2-5
Steering Fluid.............................................6-32
Windows....................................................3-15
Pregnancy, Using Safety Belts..........................2-30
Privacy..........................................................8-18
Navigation System.......................................8-20
Radio Frequency Identification (RFID).............8-20
Program
Courtesy Transportation................................8-11
Programmable Automatic Door Unlock...............3-11
Proposition 65 Warning, California....................... 6-4
9