2010 CHEVROLET IMPALA air condition

Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and filter. Reset oil life system.••
Engine coolant level check.••
Windshield washer fluid level check.••
Tire inflation pressures check.••
Tire wear inspection.••
Rotate tires.••
Fluids visual leak check.••
Engine air cleaner filter inspection (vehicles driven in dusty conditions only).••
Brake system inspection.••
Steering and suspension inspection.•
Engine cooling system inspection.•
Windshield wiper blades inspection.•
Body components lubrication.•
Restraint system components check.•
Passenger compartment air filter replacement.•
Engine air cleaner filter inspection (vehicles not driven in dusty conditions).•
7-7

Services Provided•
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
•
Emergency Tow From a Public Road or
Highway:Tow to the nearest Chevrolet dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
•
Flat Tire Change:Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
•
Battery Jump Start:Service is provided to jump
start a dead battery.
Services Not Included in Roadside
Assistance•
Impound towing caused by violation of any laws.
•
Legal fines.
•
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•
Towing or services for vehicles driven on a
non-public road or highway.
8-9

Transportation OptionsWarranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:Shuttle ServiceShuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.Public Transportation or Fuel
ReimbursementIf your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental VehicleYour dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.Additional Program InformationAll program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
8-12

Insuring Your VehicleProtect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are significant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection
to your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you assure your vehicle will be repaired
with GM original equipment collision parts. If such
insurance coverage is not available from your current
insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged at
the end of your lease for poor quality repairs.
If a Crash OccursHere is what to do if you are involved in a crash.•
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
•
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or you
are instructed to move it by a police officer.
•
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
•
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 8-7for more information.
•
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
•
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
8-14

ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern TimeFor Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
PrivacyYour GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance, to monitor
the conditions for airbag deployment and deploy
airbags in a crash and, if so equipped, to provide
antilock braking to help the driver control the vehicle.
These modules may store data to help your
dealer/retailer technician service your vehicle. Some
modules may also store data about how you operate the
vehicle, such as rate of fuel consumption or average
speed. These modules may also retain the owner’s
personal preferences, such as radio pre-sets, seat
positions, and temperature settings.
8-18

Event Data RecordersThis vehicle has an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an airbag deployment
or hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle
is designed to record such data as:•
How various systems in your vehicle were operating
•
Whether or not the driver and passenger safety
belts were buckled/fastened
•
How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is
recorded by the EDR under normal driving conditions
and no personal data (e.g., name, gender, age,
and crash location) is recorded. However, other parties,
such as law enforcement, could combine the EDR
data with the type of personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by
law. Data that GM collects or receives may also be used
for GM research needs or may be made available to
others for research purposes, where a need is shown
and the data is not tied to a specific vehicle or
vehicle owner.
8-19

A
Accessories and Modifications............................ 6-3
Accessory Power............................................3-21
Accessory Power Outlets . ................................4-15
Additives, Fuel................................................. 6-7
Add-On Electrical Equipment............................6-95
Air Cleaner/Filter, Engine . ................................6-19
Air Conditioning..............................................4-16
Air Filter, Passenger Compartment . . ..................4-20
Airbag
Adding Equipment to Your Airbag-Equipped
Vehicle ...................................................2-73
Airbag System
How Does an Airbag Restrain?......................2-63
Passenger Sensing System...........................2-66
Servicing Your Airbag-Equipped Vehicle..........2-72
What Makes an Airbag Inflate?......................2-63
What Will You See After an Airbag Inflates? . . . . 2-64
When Should an Airbag Inflate? . . ..................2-61
Where Are the Airbags?...............................2-59
Airbags
Passenger Status Indicator...........................4-25
Readiness Light..........................................4-24
System Check.............................................2-56
Antenna
Backglass ...................................................4-86
Antenna, XM™ Satellite Radio Antenna
System . . ....................................................4-86Antilock Brake System (ABS)............................. 5-5
Warning Light.............................................4-28
Appearance Care
Aluminum Wheels........................................6-93
Care of Safety Belts....................................6-90
Chemical Paint Spotting . . . . . ..........................6-94
Cleaning Exterior Lamps/Lenses....................6-91
Fabric/Carpet..............................................6-88
Finish Care.................................................6-92
Finish Damage............................................6-94
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................6-90
Interior Cleaning..........................................6-87
Leather......................................................6-89
Sheet Metal Damage . . .................................6-94
Tires..........................................................6-93
Underbody Maintenance . . . . . ..........................6-94
Washing Your Vehicle . . . . ...............................6-91
Weatherstrips..............................................6-90
Windshield and Wiper Blades........................6-92
Ashtray.........................................................4-16
Assistance Program, Roadside........................... 8-7
Audio System.................................................4-57
Audio Steering Wheel Controls . . ....................4-84
Radio Reception..........................................4-85
Setting the Clock.........................................4-58
Theft-Deterrent Feature................................4-84
XM™ Satellite Radio Antenna System . . . . . . . . . . . . 4-86
Audio System(s).............................................4-59
1