2010 CHEVROLET IMPALA service schedule

Maintenance ScheduleIntroductionNotice:Maintenance intervals, checks, inspections,
recommended fluids, and lubricants are necessary to
keep this vehicle in good working condition. Damage
caused by failure to follow scheduled maintenance
might not be covered by the vehicle warranty.
Proper vehicle maintenance helps to keep the vehicle in
good working condition, improves fuel economy, and
reduces vehicle emissions for better air quality.
Because of all the different ways people use vehicles,
maintenance needs vary. The vehicle might need
more frequent checks and services. Please read the
information under Scheduled Maintenance. To keep the
vehicle in good condition, see your dealer/retailer.
The maintenance schedule is for vehicles that:•
carry passengers and cargo within recommended
limits on the Tire and Loading Information label.
SeeLoading the Vehicle on page 5-20.
•
are driven on reasonable road surfaces within legal
driving limits.
•
use the recommended fuel. SeeGasoline Octane
on page 6-6.
{
WARNING:
Performing maintenance work on a vehicle can be
dangerous. In trying to do some jobs, you can be
seriously injured. Do your own maintenance work
only if you have the required know-how and the
proper tools and equipment for the job. If you have
any doubt, see your dealer/retailer to have a
qualified technician do the work. SeeDoing Your
Own Service Work on page 6-4.
At your General Motors dealer/retailer, you can be
certain that you will receive the highest level of service
available. Your dealer /retailer has specially trained
service technicians, uses genuine GM replacement
parts, as well as, up to date tools and equipment
to ensure fast and accurate diagnostics.
The proper replacement parts, fluids, and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 7-10andMaintenance Replacement Parts
on page 7-11. We recommend the use of genuine parts
from your dealer/retailer.
7-2

Rotation of New TiresTo maintain ride, handling, and performance of the
vehicle, it is important that the first rotation service for
new tires be performed when they have 8 000 to
13 000 km (5,000 to 8,000 miles). SeeTire Inspection
and Rotation on page 6-65.Scheduled MaintenanceWhen the Change Engine Oil Soon
Message DisplaysChange engine oil and filter. SeeEngine Oil on
page 6-15.An Emission Control Service.
When the Change Engine Oil Soon message displays,
service is required for the vehicle as soon as possible,
within the next 1 000 km/600 miles. If driving under
the best conditions, the engine oil life system might not
indicate the need for vehicle service for more than ayear. The engine oil and filter must be changed at least
once a year and the oil life system must be reset.
Your dealer/retailer has trained service technicians who
will perform this work and reset the system. If the
engine oil life system is reset accidentally, service the
vehicle within 5 000 km/3,000 miles since the last
service. Reset the oil life system whenever the oil is
changed. SeeEngine Oil Life System on page 6-18.
When the Change Engine Oil Soon message displays,
certain services, checks, and inspections are required.
The services described for MaintenanceIshould be
performed at every engine oil change. The services
described for MaintenanceIIshould be performed when:
•
MaintenanceIwas performed the last time the
engine oil was changed.
•
It has been 10 months or more since the Change
Engine Oil Soon message has displayed or since the
last service.
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Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and filter. Reset oil life system.••
Engine coolant level check.••
Windshield washer fluid level check.••
Tire inflation pressures check.••
Tire wear inspection.••
Rotate tires.••
Fluids visual leak check.••
Engine air cleaner filter inspection (vehicles driven in dusty conditions only).••
Brake system inspection.••
Steering and suspension inspection.•
Engine cooling system inspection.•
Windshield wiper blades inspection.•
Body components lubrication.•
Restraint system components check.•
Passenger compartment air filter replacement.•
Engine air cleaner filter inspection (vehicles not driven in dusty conditions).•
7-7

Maintenance RecordAfter the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Services Performed
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Online Owner CenterOnline Owner Center (U.S.) —
www.gmownercenter.com/chevroletInformation and services customized for your specific
vehicle — all in one convenient place.•
Digital owner manual, warranty information,
and more
•
Online service and maintenance records
•
Find Chevrolet dealers for service nationwide
•
Exclusive privileges and offers
•
Recall notices for your specific vehicle
•
OnStar
®
and GM Cardmember Services Earnings
summaries
Other Helpful Links:Chevrolet — www.chevrolet.com
Chevrolet Merchandise — www.chevymall.com
Help Center — www.chevrolet.com/helpcenter•
FAQ
•
Contact Us
My GM Canada (Canada) — www.gm.caMy GM Canada is a password-protected section of
www.gm.ca where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:•
My Showroom: Find and save information on
vehicles and current offers in your area.
•
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred
GM dealers/retailers.
•
My Driveway: Access quick links to parts and
service estimates, check trade-in values, or
schedule a service appointment by adding the
vehicles you own to your driveway profile.
•
My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
8-5

Scheduling Service AppointmentsWhen your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation ProgramTo enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the New Vehicle Limited Warranty (Base Warranty
Coverage period in Canada) and extended powertrain,
and hybrid specific warranty in both the U.S. and
Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
8-11

Transportation OptionsWarranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:Shuttle ServiceShuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.Public Transportation or Fuel
ReimbursementIf your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental VehicleYour dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.Additional Program InformationAll program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
8-12

Service Publications Ordering
InformationService ManualsService Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.Service BulletinsService Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner InformationOwner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing feeCurrent and Past Model Order FormsTechnical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
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