2010 CHEVROLET EXPRESS mileage

Fuel E85 (85% Ethanol)
If the vehicle has the 4.8L V8 engine (VIN Code A), the
5.3L V8 engine (VIN Code 4), or the 6.0L V8 engine
(VIN Code G), and the N15 flexible fuel option you can
use either unleaded gasoline or ethanol fuel containing
up to 85% ethanol (E85). SeeFuel on page 6-5.In
all other engines, use only the unleaded gasoline
described underGasoline Octane on page 6-6.
Vehicles that have the 4.8L V8 engine (VIN Code A),
the 5.3L V8 engine (VIN Code 4), or the 6.0L V8 engine
(VIN Code G) and the N15 flexible fuel option have a
yellow fuel cap and can use 85% ethanol fuel (E85).
SeeFuel E85 (85% Ethanol) on page 6-8.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
•Avoid fast starts and accelerate smoothly.
•Brake gradually and avoid abrupt stops.
•Avoid idling the engine for long periods of time.
•When road and weather conditions are appropriate,
use cruise control, if equipped.
•Always follow posted speed limits or drive more
slowly when conditions require.
•Keep vehicle tires properly inflated.
•Combine several trips into a single trip.
•Replace the vehicle’s tires with the same TPC Spec
number molded into the tire’s sidewall near the size.
•Follow recommended scheduled maintenance.
Roadside Assistance Program
U.S.:1-800-CHEV-USA (1-800-243-8872)
TTY Users:1-888-889-2438
Canada:1-800-268-6800
As the owner of a new Chevrolet, you are automatically
enrolled in the Roadside Assistance program. This
program provides technically trained advisors who are
available 24 hours a day, 365 days a year, minor repair
information or towing arrangements.
Online Owner Center
The Online Owner Center is a complimentary service
that includes online service reminders, vehicle
maintenance tips, online owner manual, special
privileges and more.
Sign up today at:www.gmownercenter.com/chevrolet
(U.S.) orwww.gm.ca(Canada).
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Speedometer and Odometer
The speedometer shows the vehicle speed in both miles
per hour (mph) and kilometers per hour (km/h).
The odometer shows how far the vehicle has been
driven, in either miles (used in the United States)
or kilometers (used in Canada).
This vehicle has a tamper resistant odometer. The
digital odometer will read 999,999 if it is turned back.
If the vehicle needs a new odometer installed, it must be
set to the mileage total of the old odometer. If that is
not possible, then it must be set at zero and a label must
be put on the driver door to show the old mileage
reading when the new odometer was installed.
Trip Odometer
The trip odometer can show how far the vehicle has
been driven since the trip odometer was last set to zero.
Press the Trip/Fuel button on the Driver Information
Center (DIC) switch to display the trip odometer and the
regular odometer information.
SeeDIC Operation and Displays on page 4-37for more
information on resetting the trip odometer.
To display the odometer reading with the ignition off,
press the Trip/Fuel button on the Driver Information
Center (DIC) switch.
Safety Belt Reminders
Safety Belt Reminder Light
When the engine is started, a chime sounds for several
seconds to remind a driver to fasten the safety belt,
unless the driver safety belt is already buckled.
The safety belt light comes
on and stays on for
several seconds, then
flashes for several more.
This chime and light are repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver
safety belt is already buckled, neither the chime nor the
light comes on.
Passenger Safety Belt Reminder Light
Several seconds after the engine is started, a chime
sounds for several seconds to remind the front
passenger to buckle their safety belt. The passenger
safety belt light, located on the instrument panel, comes
on and stays on for several seconds and then flashes
for several more.
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Trip Odometers
Press the trip/fuel button until A or B displays. This
display shows the current distance traveled in either
kilometers (km) or miles (mi) since the last reset for each
trip odometer. Both trip odometers can be used at the
same time.
Each trip odometer can be reset to zero separately by
pressing the set/reset button while the desired trip
odometer is displayed.
The trip odometer has a feature called the retro-active
reset. This can be used to set the trip odometer to
the number of miles (kilometers) driven since the ignition
was last turned on. This can be used if the trip
odometer is not reset at the beginning of the trip.
To use the retro-active reset feature, press and hold the
set/reset button for at least four seconds. The trip
odometer will display the number of kilometers (km) or
miles (mi) driven since the ignition was last turned on and
the vehicle was moving. Once the vehicle begins moving,
the trip odometer will accumulate mileage. For example, if
the vehicle was driven 8 km (5 miles) before it is started
again, and then the retro-active reset feature is activated,
the display will show 8 km (5 miles). As the vehicle
begins moving, the display will then increase to 8.1 km
(5.1 miles), 8.2 km (5.2 miles), etc.If the retro-active reset feature is activated after the
vehicle is started, but before it begins moving, the
display will show the number of kilometers (km) or
miles (mi) that were driven during the last ignition cycle.
Fuel Range
Press the trip/fuel button until FUEL RANGE displays.
This display shows the approximate number of
remaining kilometers (km) or miles (mi) the vehicle can
be driven without refueling. The display will show
LOW if the fuel level is low.
The fuel range estimate is based on an average of the
vehicle’s fuel economy over recent driving history
and the amount of fuel remaining in the fuel tank.
This estimate will change if driving conditions change.
For example, if driving in traffic and making frequent
stops, this display may read one number, but if
the vehicle is driven on a freeway, the number may
change even though the same amount of fuel is in the
fuel tank. This is because different driving conditions
produce different fuel economies. Generally, freeway
driving produces better fuel economy than city driving.
If your vehicle is low on fuel, the FUEL LEVEL LOW
message will be displayed. See “FUEL LEVEL LOW”
underDIC Warnings and Messages on page 4-44
for more information.
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Keep a record with all parts receipts and list the
mileage and the date of any service work performed.
SeeMaintenance Record on page 7-16.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect the
airflow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel
For diesel engine vehicles, see “Diesel Fuel
Requirements and Fuel System” in the DURAMAX®
Diesel manual.
For vehicles with gasoline engines, please read this.
Gasoline
Use of the recommended fuel is an important part of the
proper maintenance of this vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as
TOP TIER Detergent Gasoline.Look for the TOP TIER label on the fuel pump to
ensure gasoline meets enhanced detergency standards
developed by auto companies. A list of marketers
providing TOP TIER Detergent Gasoline can be found
at www.toptiergas.com.
The 8th digit of the Vehicle Identification Number (VIN)
shows the code letter or number that identifies the
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identication
Number (VIN) on page 6-109.
6-5

Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM Standard
GM6094M are all that is needed for good performance
and engine protection.
Engine oil system flushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and filter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system
must be reset every time the oil is changed.When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE ENGINE OIL SOON message comes on.
SeeDIC Warnings and Messages on page 4-44. Change
the oil as soon as possible within the next 1 000 km
(600 miles). It is possible that, if driving under the best
conditions, the oil life system might not indicate that an oil
change is necessary for over a year. However, the engine
oil and filter must be changed at least once a year and at
this time the system must be reset. Your dealer/retailer
has trained service people who will perform this work
using genuine parts and reset the system. It is also
important to check the oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, the oil must be
changed at 5 000 km (3,000 miles) since the last oil
change. Remember to reset the oil life system whenever
the oil is changed.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service, or parts manager,
contact the owner of the dealership or the general
manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Chevrolet Customer Assistance Center
at 1-800-222-1020. In Canada, call General Motors
of Canada Customer Communication Centre at
1-800-263-3777 (English), or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
•Vehicle Identification Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest following Step One first.
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STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you are
completely satisfied with your new vehicle. However, if
you continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you can file
with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
8-3

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight warranty
repair. Rental reimbursement will be limited and must
be supported by original receipts. This requires that you
sign and complete a rental agreement and meet state/
provincial, local, and rental vehicle provider requirements.Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage, or rental usage beyond the completion of the
repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
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