2010 CADILLAC DTS ESP

Tire Chains
{WARNING:
Do not use tire chains. There is not enough
clearance. Tire chains used on a vehicle without
the proper amount of clearance can cause
damage to the brakes, suspension or other vehicle
parts. The area damaged by the tire chains could
cause you to lose control of the vehicle and you or
others may be injured in a crash.
Use another type of traction device only if its
manufacturer recommends it for use on the
vehicle and tire size combination and road
conditions. Follow that manufacturer’s instructions.
To help avoid damage to the vehicle, drive slowly,
readjust or remove the device if it is contacting the
vehicle, and do not spin the vehicle’s wheels. If
you do find traction devices that will fit, install
them on the front tires.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,especially if you maintain your vehicle’s tires properly.If air goes out of a tire, it is much more likely to leak outslowly. But if you should ever have a blowout, hereare a few tips about what to expect and what to do:
If a front tire fails, the flat tire creates a drag that pullsthe vehicle toward that side. Take your foot off theaccelerator pedal and grip the steering wheel firmly.Steer to maintain lane position, and then gently brake toa stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like askid and may require the same correction you woulduse in a skid. In any rear blowout remove your foot fromthe accelerator pedal. Get the vehicle under controlby steering the way you want the vehicle to go. It maybe very bumpy and noisy, but you can still steer. Gentlybrake to a stop, well off the road if possible.
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4. Turn the wing nut to remove the retainer that holdsthe wrench and jack.
5. Remove the wheel wrench, jack and spare tire fromthe trunk. SeeSpare Tire on page 6-90for moreinformation.
The tools to be used are the jack (A) and the wheelwrench (B).
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4. Find the jacking location from the diagram aboveand use the corresponding cutouts located in theplastic molding.
The front location is (A) 8.5 inches (21 cm) from therear edge of the front wheel well, and the rearlocation (B) is 3.5 inches (8.5 cm) from the frontedge of the rear wheel well.
The notches may also be labeled JACK with anarrow pointing to the jacking location on the vehicle.
{WARNING:
Getting under a vehicle when it is jacked up is
dangerous. If the vehicle slips off the jack, you
could be badly injured or killed. Never get under a
vehicle when it is supported only by a jack.
{WARNING:
Raising your vehicle with the jack improperly
positioned can damage the vehicle and even
make the vehicle fall. To help avoid personal injury
and vehicle damage, be sure to fit the jack lift
head into the proper location before raising
the vehicle.
Notice:If you position the jack under the rockermolding and attempt to raise the vehicle, you couldbreak the molding and/or cause other damage toyour vehicle. Always position the jack so that whenthe jack head is raised, it will fit firmly in thenotch located inboard from the rocker molding.
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Spare Tire
Compact Spare Tire
{WARNING:
Driving with more than one compact spare tire
at a time could result in loss of braking and
handling. This could lead to a crash and you or
others could be injured. Use only one compact
spare tire at a time.
This vehicle may have a compact spare tire. Although thecompact spare tire was fully inflated when the vehiclewas new, it can lose air after a time. Check the inflationpressure regularly. It should be 60 psi (420 kPa).
After installing the compact spare on the vehicle, stopas soon as possible and make sure the spare tireis correctly inflated. The compact spare is made toperform well at speeds up to 65 mph (105 km/h)for distances up to 3,000 miles (5 000 km), so you canfinish your trip and have the full-size tire repaired orreplaced at your convenience. Of course, it is bestto replace the spare with a full-size tire as soon aspossible. The spare tire will last longer and be in goodshape in case it is needed again.
Notice:When the compact spare is installed, donot take the vehicle through an automatic car washwith guide rails. The compact spare can getcaught on the rails which can damage the tire,wheel and other parts of the vehicle.
Do not use the compact spare on other vehicles.
And do not mix the compact spare tire or wheel withother wheels or tires. They will not fit. Keep thespare tire and its wheel together.
Notice:Tire chains will not fit the compact spare.Using them can damage the vehicle and can damagethe chains too. Do not use tire chains on thecompact spare.
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Do not use heat to dry. Never use steam to cleanleather. Never use spot lifters or spot removers onleather. It is very important to not use any commercialleather cleaners or coatings that are sold to preserveand protect leather. Not only are those productsnot necessary, they will permanently and adverselychange the appearance and feel of the leather. Neveruse silicone or wax-based products, or those containingorganic solvents to clean the vehicle’s interior. Neveruse shoe polish on leather.
Instrument Panel, Vinyl, and Other
Plastic Surfaces
A soft cloth dampened with water may be used toremove dust. If a more thorough cleaning is necessary,a clean soft cloth dampened with a mild soap solutioncan be used to gently remove dust and dirt. Never usespot lifters or removers on plastic surfaces. Manycommercial cleaners and coatings that are sold topreserve and protect soft plastic surfaces maypermanently change the appearance and feel of theinterior and are not recommended. Do not use siliconeor wax-based products, or those containing organicsolvents to clean the vehicle’s interior because they canalter the appearance by increasing the gloss in anon-uniform manner.
Some commercial products may increase gloss on theinstrument panel. The increase in gloss may causeannoying reflections in the windshield and even make itdifficult to see through the windshield under certainconditions.
Wood Panels
Use a clean cloth moistened in warm, soapy water (usemild dish washing soap). Dry the wood immediatelywith a clean cloth.
Speaker Covers
Vacuum around a speaker cover gently, so that thespeaker will not be damaged. Clean spots withjust water and mild soap.
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To reinstall the rear seat cushion, do the following:
{WARNING:
A safety belt that is not properly routed through
the seat cushion or is twisted will not provide the
protection needed in a crash. If the safety belt has
WARNING: (Continued)
WARNING: (Continued)
not been routed through the seat cushion at all, it
will not be there to work for the next passenger.
The person sitting in that position could be badly
injured. After reinstalling the seat cushion, always
check to be sure that the safety belts are properly
routed and are not twisted.
1. Buckle the center passenger position safety belt,then route the safety belts through the proper slotsin the seat cushion. Do not let the safety beltsget twisted.
2. Slide the rear of the cushion up and under theseatback so the rear-locating guides hook intothe wire loops on the back frame.
3. With the seat cushion lowered, push rearward andthen press down on the seat cushion until thespring locks on both ends engage.
4. Check to make sure the safety belts are properlyrouted and that no portion of any safety belt istrapped under the seat. Also make sure the seatcushion is secured.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important toyour dealer and to Cadillac. Normally, any concernswith the sales transaction or the operation of the vehiclewill be resolved by the dealer’s sales or servicedepartments. Sometimes, however, despite the bestintentions of all concerned, misunderstandings canoccur. If your concern has not been resolved to yoursatisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member ofdealership management. Normally, concerns canbe quickly resolved at that level. If the matter hasalready been reviewed with the sales, service or partsmanager, contact the owner of the dealership orthe general manager.
STEP TWO:If after contacting a member of dealershipmanagement, it appears your concern cannot beresolved by the dealership without further help, in theUnited States, call the Cadillac Customer AssistanceCenter, 24 hours a day, at 1-800-458-8006. In Canada,call the Canadian Cadillac Customer CommunicationCentre at 1-888-446-2000.
We encourage you to call the toll-free number in orderto give your inquiry prompt attention. Have thefollowing information available to give the CustomerAssistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or theplate at the top left of the instrument panel andvisible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concernwill likely be resolved at a dealer’s facility. That iswhy we suggest following Step One first.
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Cadillac Owner Privileges™
•Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock maybe available if you have OnStar®. For securityreasons, the driver must present identificationbefore this service is given.
•Emergency Tow From a Public Road or
Highway:Tow to the nearest Cadillac dealer forwarranty service, or if the vehicle was in a crash andcannot be driven. Assistance is also given whenthe vehicle is stuck in the sand, mud, or snow.
•Flat Tire Change:Service is provided to change a
flat tire with spare tire. The spare tire, if equipped,must be in good condition and properly inflated.It is your responsibility for the repair or replacementof the tire if it is not covered by the warranty.
•Battery Jump Start:Service is provided to jump
start a dead battery.
•Trip Routing Service:Detailed maps of North
America are provided when requested eitherwith the most direct route or the most scenic route.Additional travel information is also available.Allow three weeks for delivery.
•Trip Interruption Benefits and Assistance:If your
trip is interrupted due to a warranty failure, incidentalexpenses may be reimbursed during the 5 year/100,000 miles (160 000 km) Powertrain warrantyperiod. Items considered are hotel, meals, andrental car.
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