Giving and receiving assistance
218
Giving and receiving assistance
Emergency Request*
Requirements
>BMW Assist is activated. Activating
BMW Assist, refer to page186.
>Radio readiness is on.
>The BMW Assist system is logged on to a
wireless network.
>The Emergency Request system is
operable.
>Equipment version with full preparation
package mobile phone. This equipment
makes it possible to send an Emergency
Request even if no mobile phone is paired
with the vehicle.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
In a BMW Assist Emergency Request, data for
determining the necessary rescue measures
are transmitted to the BMW Assist Response
Center, e.g., the current position of your vehicle,
if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
BMW Roadside Assistance is there to assist
you around the clock in the event of a break-
down, including on weekends and public
holidays.
The phone numbers of Roadside Assistance in
your home country can be found in the Contact
brochure.
Reference 239
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Comfort area, refer to Around
the center console14
Compartment for remote
control, refer to Ignition
lock50
Compass102
Computer65
– displays on Control
Display66
Computer, refer to iDrive16
Concierge service185
Condensation, refer to When
the vehicle is parked114
Condition Based Service
CBS206
Configuring settings, refer to
Personal Profile28
Confirmation signals for
locking/unlocking the
vehicle31
Congestion
– refer to Route, bypassing
sections131
Connecting vacuum cleaner,
refer to Connecting
electrical appliances106
Consumption, refer to
Average consumption66
Consumption display
– average consumption66
Contacts
– creating182
Control Center, refer to
iDrive16
Control Display, refer to
iDrive16
– adjusting brightness76
Controller, refer to iDrive16
controls and displays10
Control unit, refer to iDrive16
Convenient loading30
Convenient operation31
– retractable hardtop30
– windows30
Convertible
– enlarging cargo area38,106
Coolant204
– checking level204
Coolant temperature65Cooling, maximum97
Cooling fluid, refer to
Coolant204
Cooling system, refer to
Coolant204
Copyright2
Corner-illuminating lamps,
refer to Adaptive light
control89
Cornering lamps, refer to
Adaptive light control89
Correct tires199
Country codes DVD153
Courtesy lamps, refer to
Interior lamps
92
Criteria for route130
Cross-hairs in navigation126
Cruise control61
– malfunction63
Cruising range66
Cupholders105
Curb weight, refer to
Weights228
Current playback
– external devices165
– of music collection160
Customer Relations187
D
Dashboard, refer to
Cockpit10
Dashboard, refer to
Instrument cluster12
Dashboard lighting, refer to
Instrument lighting91
Data, technical226
– dimensions227
– engine226
– weights228
Data recorders207
Data transfer188
Date
– date format73
– setting72
Daytime running lights89
DBC Dynamic Brake
Control78DCC, refer to Cruise
control61
Deactivating passenger
airbags86
Deadlocking, refer to
Locking30
Defect
– door lock31
– fuel filler flap192
Defogging windows95
Defrosting windows95
Defrost position, refer to
Defrosting windows95
Destination, entering by town/
city name121
Destination address
– entering121,127
Destination entry via BMW
Assist125
Destination for navigation
– entering by voice127
– entering via map126
– entry121
– home address124
– manual entry121
Destination guidance130
– bypassing a route
section131
– changing specified
route130
– continuing130
– starting130
– voice instructions132
– volume of voice
instructions132
Detour, selecting136
Digital clock64
Digital compass102
Digital radio, refer to HD
Radio144
Dimensions227
Directional indicators, refer to
Turn signals59
Direction instructions, refer to
Voice instructions132
Directory for navigation, refer
to Address book123
Displacement, refer to Engine
data226
