
 
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release button on the selector lever at the same time. 
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting from Reverse (R) to Drive (D)). This makes it possible to “rock” the vehicle backwards and forwards if it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about 3 mph (5 km/h). 
In rare cases, the ASL may not engage on vehicles with DSG® Direct Shift Gearbox. If this happens, power to the drive wheels will be interrupted to prevent the vehicle from moving unexpectedly. The green indicator light k will blink and a text message will be displayed. To engage the Automatic Shift Lock (ASL): 
 x Depress and then release the brake pedal. Try to engage the ASL again. 
  WARNING 
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision, and serious personal injury. 
 x Never accelerate when moving the selector lever. 
 x When the engine is running and a drive position is engaged, the vehicle will start to move as soon as the brake pedal is released. 
 x Never shift into Reverse or Park when the vehicle is moving.  
  WARNING 
Unintended vehicle movement can cause serious personal injury. 
 x Never get out of the driver's seat while the engine is running, especially when the transmission is in a drive gear. If you must leave your vehicle while the engine is running, always set the parking brake and shift the transmission into Park (P). 
 x Never leave the vehicle in Neutral (N). It will roll down hills, whether the engine is running or not. 
 x When the engine is running and a drive gear - Drive (D), Sport Drive (S), or Reverse (R) - has been selected, press and hold the brake pedal to keep the vehicle from moving. The vehicle may “creep” and move forward or backward even if the engine is idling slowly. 
 x Never shift into Reverse (R) or Park (P) when the vehicle is moving.  
  NOTICE 
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the vehicle without first setting the parking brake. 
  If the selector lever is moved into Neutral (N) by mistake when the vehicle is moving, take your foot off the accelerator pedal. Wait until the engine speed has dropped to idle speed before moving the selector lever into a drive gear. 
  Leaving the selector lever for a long period of time in any position other than Park (P) when the ignition is switched off can drain the vehicle battery.  

   341 
Frequently asked questions 
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index. 
 
Description Possible causes, among others Possible remedy 
Engine does not start. 
Vehicle battery dead. – Perform jump-start– Charge vehicle battery  
The wrong vehicle key is used. Use a valid vehicle key  
Fuel level too low.  Refuel  
AdBlue fill level too low.  Refill AdBlue  
Vehicle cannot be locked or unlocked using vehicle key. 
– Battery in the remote control vehicle key dead. – Too far away from vehicle (out of range). – Buttons have been pressed too many times. 
– Replace the battery in the remote control vehicle key  – Move closer to vehicle. – Synchronize vehicle key. – Lock or unlock vehicle manually  
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index. 
Odd driving behavior. 
Assistance systems activated. Check the “Assistance systems” entry in the index. 
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can do so safely 
Outside mirrors move when vehicle is unlocked. Convenience settings are stored. Correct convenience settings  
Front seats cannot be adjusted with power controls. 
Vehicle battery dead.  Charge vehicle battery  
Fuse blown.  Check fuse and replace if necessary  
Features do not work as described in this manual. 
Settings were adjusted in the Volkswagen Information System. 
Check and reset to factory settings if necessary  
Headlights do not light up the road as they should. 
– Headlights adjusted too high.– Light bulbs burned out. – Low beams not switched on. 
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs  – Switch on low beams  
Electrical consumers do not work. 
Vehicle battery charge too low. Charge vehicle battery  
Remaining fuel level too low.  Refuel  
Fuse blown.  Check fuse and replace if necessary  
Fuel consumption higher than indicated. 
– Short hauls. – “Jumpy” accelerator pedal. 
– Avoid short distance driving. – Drive defensively. – Accelerate smoothly. 
Electrical loads switched on.  Switch off unnecessary loads.  

   341 
Frequently asked questions 
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index. 
 
Description Possible causes, among others Possible remedy 
Engine does not start. 
Vehicle battery dead. – Perform jump-start– Charge vehicle battery  
The wrong vehicle key is used. Use a valid vehicle key  
Fuel level too low.  Refuel  
AdBlue fill level too low.  Refill AdBlue  
Vehicle cannot be locked or unlocked using vehicle key. 
– Battery in the remote control vehicle key dead. – Too far away from vehicle (out of range). – Buttons have been pressed too many times. 
– Replace the battery in the remote control vehicle key  – Move closer to vehicle. – Synchronize vehicle key. – Lock or unlock vehicle manually  
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index. 
Odd driving behavior. 
Assistance systems activated. Check the “Assistance systems” entry in the index. 
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can do so safely 
Outside mirrors move when vehicle is unlocked. Convenience settings are stored. Correct convenience settings  
Front seats cannot be adjusted with power controls. 
Vehicle battery dead.  Charge vehicle battery  
Fuse blown.  Check fuse and replace if necessary  
Features do not work as described in this manual. 
Settings were adjusted in the Volkswagen Information System. 
Check and reset to factory settings if necessary  
Headlights do not light up the road as they should. 
– Headlights adjusted too high.– Light bulbs burned out. – Low beams not switched on. 
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs  – Switch on low beams  
Electrical consumers do not work. 
Vehicle battery charge too low. Charge vehicle battery  
Remaining fuel level too low.  Refuel  
Fuse blown.  Check fuse and replace if necessary  
Fuel consumption higher than indicated. 
– Short hauls. – “Jumpy” accelerator pedal. 
– Avoid short distance driving. – Drive defensively. – Accelerate smoothly. 
Electrical loads switched on.  Switch off unnecessary loads.  

 
Abbreviations 
Abbreviation  Meaning 
5S manual  5-speed manual transmission 
6S automatic  6-speed automatic transmission 
6S manual  6-speed manual transmission 
ABS  Anti-lock Brake System 
AFS  Adaptive Front Lighting System 
AKI  Anti-Knock Index 
ANSI  American National Standards Institute 
ASR  Anti-Slip Regulation 
ATA  Anti-Theft Alarm system 
BAS  Brake Assist System 
ccm  Cubic centimeters - unit of measure for engine displacement 
CCS  Cruise Control System 
CID  Cubic inches - unit of measure for engine displacement 
cm  Centimeter - metric unit of measure for length 
CO2 Carbon dioxide 
DIN  Deutsches Institut für Normung (German Institute for Standardization) 
DPF  Diesel Particulate Filter 
DRL  Daytime running lights 
DSG® DSG® Direct Shift Gearbox automatic transmission 
EDL  Electronic Differential Lock 
EN  European Norm 
EPC  Engine control (Electronic Power Control) 
ESC  Electronic Stability Control 
FSI  Fuel Stratified Injection 
g/km  Generated carbon monoxide amount in grams per kilometer driven 
GAWR  Gross Axle Weight Rating 
GVWR  Gross Vehicle Weight Rating 
HID  High Intensity Discharge headlights (Xenon) 
hp  Horsepower - unit to measure engine power 
kg  Kilogram - metric unit for weight 
kN  Kilonewton - a measure of force 
kp  Kilopond - a measure of force 
kPa  Kilopascal - unit of measure for tire pressure 
kW  Kilowatt - engine rating