Booklet 1.1 Maintenance
WHEN DO I BRING MY CAR IN FOR SERVICE?
Service Interval Schedule
• 1.8L Turbo Gasoline E ngin e (GT I)
5, 000 mil es (8 ,000 km)
10 ,000 miles (16,000 km)
1 5, 000 miles (24 ,000 k m)
20,000 miles (3 2,000 km)
2 5, 000 miles ( 40,000 km)
3 0,000 m iles ( 48,000 km)
35 ,000 miles (56,000 km)
40,000 miles ( 64,000 km)
4 5,000 mil es (72,000 km )
5 0,000 miles (80 ,000
km )
55,000 m iles (88 ,000 km)
6 0 ,000 m iles (9 6,000 km) I
f you
not su re w he n to bring yo ur car in for
se rv ice, ask your auth ori zed Vo lk swage n Se rv ice
A dvi sor .
O il Change S erv ic e
O il Chan ge
& Ma intenan ce S ervi ce
O il Chan ge Serv ice
O il Change
& Ma intenance Service
Oil Chang e Serv ice
Oi l C han ge
& Maint enance Se rvic e
Oi l C han ge Serv ic e
Oi l C hange
& Maintenance Service
Oil Chan ge S ervic e
O il Change
& Ma intenan ce Serv ice
Oi l C han ge Servic e
O il Chan ge
& Mai nten ance Se rv ic e
Se rv ic es s hou ld be perform ed at the sch edu le d mil eag e ( kilom ete r) int erv als , or 12 m onth s af te r
th e la st Serv ice , w hi ch eve r occ urs fir st.
Yo ur Servi ce adv is o r w ill fill in th e nec ess ary information and stamp you r Ma intenanc e boo klet
e a ch tim e you b ring in
ve hicl e fo r Se rvice .
A t thi s tim e, th e Serv ice advis or
w ill also inform you w hen th e nex t Se rv ice is du e. Th ere for e, it is
i mporta nt that you fo llow the Se rvice sc hedu le .
T he brake fluid must be r epla ced eve ry 2 ye ars re gard less of mi leag e (kilometer s).
6 Warranty Voucher
Service Interval Schedule
Gasoline Engin es
I f yo u are not sur e wh en
to b rin g yo ur c ar in fo r
serv ice, ask yo ur auth ori ze d V olkswagen Serv ice
Adv isor.
•
• 2.0L G asolin e Eng in e (G olf, Jetta Wagon )
• 2.5L G asolin e Engin e (Jetta, Go lf , New
B ee tle )
5,000 miles (8,000 km)
10 ,000 m iles (16, 000 km)
20.000 miles (32 ,000 km )
30,0 00 mil es (48,000 km)
40,000 miles (64,0 00 km )
50,000 miles (80, 00 0 km )
60, 000 mil es (96, 000 km )
70,000 miles {112,0 00 k m)
Booklet 1.1 Main tenance
• 2.0L TFS I G asolin e Engine (J etta , GT!,
Pas sat)
• 4.2 VB Ga so lin e Engin e (Pha eton , T o uare g)
• 6.0L Wl 2 Gaso lin e Engin e (P haeton )
• VR6 Gasolin e Eng ine (Touar eg)
• 3.6L
Gas olin e Engine (Pass at, Tou areg)
Di ese l Engine
• l.9L TOI-PD Diese l Engin e (Jetta, Beetle, GolO
O il C han ge Se rv ice
O il Chan ge
& Ma inten ance Serv ice
O il Chan ge
& Main tena nce Serv ice
O il Chan ge
& Ma intenance Serv ice
O il Chan ge
& Main te nan ce Serv ice
O il Change
& Ma intenan ce Serv ice
O il Chang e
& Ma intenan ce Servi ce
O il Change
& Ma intenan ce Se rvice
Se rv ices sh ould be perfo rm ed at the schedul ed mil eage ( kilo m etr e) int erv als, or 12 m on th s af te r th e
la st Service , w hi ch ev er occ urs first.
Yo ur Serv ice Ad viso r w ill fill in th e nec essary informa rion and sta m p yo ur Ma inten ance book le t
eac h tim e yo u bri ng in yo ur ve hicl e for S erv ice.
At t his time , th e Se rv ice Adv iso r w ill also inform you w hen th e nex t Serv ice is du e. Th erefore, it is
im portan t that you fo llow the Serv ice sche dul e.
T he
flu id mu st b e re pl ace d every 2 yea rs rega rdless o f mil eage ( kilom ete rs) .
Warranty Voucher 7
Booklet 1.1 Maintenance
SERVICE SCHEDULE
Delivery Inspection
• You r au thori ze d Volk swage n deal er o u t t he nec ess ary i nfo rm atio n and stamp yo ur
Maint en an ce book t o co nfi rm th at the nec ess ar y
se rvi ces have bee n perfo rmed .
• Aut om obile t echn ology ch anges co ntin u
o u sly. Yo ur auth orize d Vo lkswa gen d eale r a l
wa ys has th e m ost cu rr ent Servi ce an d M aint e
na nce info rmation f or yo ur
mo del.
D eli ve ry In spect ion
It is poss ible th at th is in form ati on m ay diff er
from t he c hec k po ints listed i n thi s boo klet.
Se rv ic e Ad vis or can answ er an y
qu estio ns y ou ma y have .
• If yo u a re no t sur e w hen
10 b rin g yo ur ca r in
fo r se rvice . as k your aut horized Vo lkswag en Se r
v ice 1\d vis o r.
B efo re yo ur v eh icle i s de live re d t o yo u. it is
t o fac tory gu id elin es.
Th e Delive ry In sp ec tion w as perform ed on:
N ex t Serv ic e: ' ' Mav er of
Da te: . ...... ..... ..... .... ... '
w hi ch eve r occ ur s fir st T o da y's elate
w hich ever o ccurs fir st and Vo lk swa gen Dea ler stam p
First Service at 5 ,000 mil es (8 ,000 km) ALL MODELS
• C hange oi l a nd oil filt er
Next Servi ce:
Dat e: .... ....... .. .. .. .... ...
Mil es/km: . ...... ............
w hi ch ev er occu rs fir st
8 Warranty Vouch er
• Wate r se para to r: D rain wate r (T OI engin e
on ly )
T oda y's elate an d Vo lkswag en Dea le r sta m p
Booklet 1.1 Maintenance
SERVICE SCHEDULE
Brake fluid replacement record
The brake fluid must be replaced every 2 years
r ega rdle ss of mileage ( kilome te rs).
The
brake fluid replacement was performed on: ...........................................
Brake Fluid Replacem ent :
Da te: ............... .........
Today's
and
Volkswagen Dea le r stamp
A brak e fluid replacement was performed on: ..... .......... ......... ............... .. ..
Nex t Brake F luid Replacement:
...................... ..
Today's
and
Volkswagen Dea ler stamp
A brake fluid replacement was performed on: .......................................... .
Next Brake Fluid Hcplacement:
Da te: ....... ...... ...... ... ..
Today's d ate and
Vo lkswage n Dealer
A b rake flu id rep laceme nt wa s performed on: ......................................... ..
N ext Brake F luid Replacement:
Da te: ..... .......... ........ .
22 Warranty Vouch er
Today's and
Vo lkswage n Dea le r
@ Booklet 1.2 USA Warranty
EPA certified replacement parts
Mainte n ance, repair , or replacement of emis·
s ion contro l de vices a nd syste ms m ay be
fo rmed b y any autom otive service an d rep air es· t
a b lishment or qualifi ed indi vidual u sin g ronment al Prot ection Agency (EPA) cert ified p lace ment part s.
Maintenance and repairs performed by independent service shops
Without in validat ing choose to have main tenan ce, repair o r replace·
m ent of emi ssio n contro l com ponent s per·
for med b y any automo tive serv ic e es tablish
m ent or ind iv idual qualified to perform such
services. However, t he cos t o f su ch serv ices is
n ot cove red by these warra nties ex cep t i n
genc ies. If the in dep end ent service esta b lish- ment
find s
defect, yo u m ay delive r
th e vehicle to an aut horize d Vo lk swage n dea ler
an d h ave the defect correc te d free of char ge.
Volkswagen will not b e liabl e for any ex pen ses,
w hi ch yo u have incurr ed at the independ ent
v ice es tablishm ent , except for em erge ncy pairs. See "Emerge ncy Rep air s" fo r further
Parts not scheduled for inspection or replacements
A ny part , whic h is not schedu led fo r inspecti on
or re pla cement at maintenan ce int ervals
fied in th e Volkswage n Mai ntenance bookl et, is covere
d by thi s warranty for t he full war ranty
Scheduled part inspection or replacement
A part scheduled onl y for insp ec tion in dan ce wi th Volkswagen's instru ctions or quir ed sc hed uled mai nten ance is cove red for
th e durati on of these warrant ies .
Damage to non-warranty parts
If failur e ofa warra nt ed part causes damage to a
p a rt no t covere d by warra nty, the
ran te d part will be re pl ac ed free of ch arge
18 Federal Emis sions Warranties
A part insta lled in acco rdance with swage n's instruc tions or req uire d sc hed uled
m aintenanc e is w arranted unt il th e next
uled replace ment interva l or for the durat ion of
t h ese wa rra nti es.
Boo klet 1.2 U SA War ran ty
Performance Warranty claim approval
You may raise a claim under this warran ty im
mediat ely afte r your vehicle has fail ed a Ca li
fornia 1/M test if, as a res ult of that failure , you
a re re qui re d by law to r epair th e vehicle to avoid
imposition of a penalt y or cance llation of your
right
u se the vehi cle. You need actua lly
s uff er the loss or lose the right to use ve
hicle or pay for the r epair before prese ntin g your
cla im.
C laim s ma y be pre sented only by bringing your
ve hicle to any authoriz ed Volkswagen dea ler in
th e Un it ed State s, incl uding it s te rritor ies, and
Ca nada. The dea le r wi ll honor or den y yo ur
claim within a reasona ble tim e, not t o exceed
thirt y (30) days, from the time at which yo ur ve
hicl e is pres ented for repair o r w ithi n any tim e
peri od spe cified by local, state o r fede ral law,
whichev er is short er, exce pt when
delay is
ca use d b y eve nts not a ttributabl e to Volkswagen
o r the dealer. If the dea ler d eni es your cla im, you
w ill be notified in writing of the rea sons fo r r e
j ec tin g th e claim. If you do not r ece ive no tice of
denial of your claim within the above time pe
riod, Vo lk sw agen is requir ed by law to honor the
claim.
Und er ce rtain circum stan ces, your claim may be
denied because yo u ha ve fa iled t o comply with
in structions for schedul ed maint enan ce con
tain ed in your Volkswagen Ma intenance
bookl et. In d eterminin g w heth er you have co m
p li ed w ith the in stru ctio ns for scheduled main- t
e nan ce and prop er u se, Volkswagen may re
qu ire yo u to furni sh proof of complianc e onl y
with t hose maintenan ce instru ctions whi ch
Volkswage n has r ea so n to believe we re not per
for med and which could be th e ca use of th e 1/M
T es t fa ilure.
Vo lkswagen may deny an emi ssion performan ce
war ra nt y claim on the basis that a non-EPA cer
tifi ed r eplace ment part was use d in th e mainte
n an ce or re pa ir of the ve hicle if Volk swage n ca n
pro ve t hat the non -cert ified part i s eith er d efec
tiv e in mat eria ls o r wo rkman sh ip, or no t equiva
l e nt fr om an emi ssio n sta ndpoint to th e or iginal
part, and you are no t able to offe r inform atio n
that th e part is e ith er not d efective o r equivalent
t o th e o riginal part with respect to its em ission
p erforman ce.
Volk swage n wi ll not deny a claim re lat in g to:
• warra nty work or p re-de livery serv ice per
fo rmed by an authorize d Vo lkswa gen dea le r, o r
• work performed in an em erg ency to rect ify
a n un safe co nditi on
ro Vo lkswag en,
provided you have taken ste ps in a tim ely
mann er t o put th e vehi cle back into a co n
form ing co nditi on , o r
• the use of an uncertifi ed part or to non com
plian ce with the in struction s for proper maint e
nan ce and use, whic h is not re lated to th e 1/ M
Te st
Additional Information About Your California Emissions Warranties
Warranty period
The warranty period beg ins on the elate th e ve
h icl e is delivered to th e original r eta il pur cha ser
or o riginal l essee, a nd any sub seq uent pur
c ha ser or l essee or, if the vehicle is fir st plac ed in
24 Californi a Emi ss ion s Warra nti es
se rv ice as a demon strator or company car prior deli very , on the elate is fir st placed in
Proper maintenance and use
Inst ructions fo r proper main tenanc e a re con
tain ed in your Vo lkswagen Maintenance
book le t. Tim e a nd mil eage int erv al s at whic h
ma intenance is to be perfor med , may vary from
mod el to model.
Volk swagen recom mend s yo u keep a record of
sc heduled maintenance performed by having
your Volkswage n Main te nance bookle t va li
d ated at the approximat e time or m ileage inter
val s by an aut horized Volkswage n deal er, and
t hat you prov ide these records to the new owner
whenever you sell the vehicle.
Use of Genuine Volkswagen Parts
Vo lkswag en recommends that Genu ine Volk
swage n parts be used as rep lacement parts fo r
th e main te nance , repair or rep lace ment of em is
s ion contro l sys te m s. Use of re placement part s
w hi ch a re no t equ ivalen t to Genuin e Volk
swage n parts in emis sion performan ce and du
rability may impair the effective ness of emiss ion
Booklet 1.2 USA Warranty
Fai lure to ma intain yo ur vehicle acco rding to t he
in struc tion for proper maintenance may cause
t h e veh icle
to e xceed applicab le em iss io ns sta n
d ards and could result in denial of warranty cov
e rage. Howev er, Volk swagen w ill not deny a
wa rran ty clai m sole ly on the basis of your failure
to maintain t he veh icle accord ing to the in struc
tio ns o r fa ilu re to keep a record of maint en ance.
I n st ru ctions fo r proper use of the vehi cle are
co ntained in your Volkswage n Owne r's
Ma nual.
co ntrol system s. Although use of parts o ther
than Genu in e Volkswagen part s do es not in va li
dat e thes e wa rran ties, Volkswage n ass um es no
liability unde r these wa rranties for failu re of
suc h part s and damage
to other parts caused b y
s u ch fa ilu re
Maintenance and repairs performed by independent service shops
Without in val idating t hese warrant ies, you may
c h oo se to have maintenance, repa ir or repla ce
me nt of e mission contro l compone nts per
formed b y any automotive service estab lish
ment or individual q uali fied to p erfor m su ch
se rvi ces. However , the co st of su ch serv ices is
not covered by these warrant ies except in em er
ge ncies. If the ind epe ndent serv ice estab lish- m
ent find s a warrantable defec t, you may deliv er
th e ve hicle to an au thori zed Volkswagen dea ler
and have t he defect corrected free of charg e.
Vo lkswagen
will not be liab le for any expens es
w hi ch yo u have incurred at th e ind ep ende nt ser
vic e establis hmen t, excep t for em ergency re
pa irs. See "Emerge ncy Repairs" for further
details.
Parts not scheduled for inspection or replacement
An y pa rt, w hich is not sched uled for in spe cti on
or rep lac em ent at maint enance in terva ls sp eci
fied in th e Volkswagen Mainten ance bookle t, is
cov ered by th is warranty for t he full warrant y pe- riod.
Any s uch part s repai red o r rep lace d under
wa rra nty are wa rranted for th e remaining war
ra nty peri od.
California Emissions Warranties 25
Booklet 1.2 USA Warranty
Scheduled part inspection or replacement
A sche duled o nly fo r inspection in accor
dance with Volkswagen's instru ctions or re
q ui red schedu led maint enan ce is covered for
the duration of these warranties.
Damage to non -warranty parts
If fa ilur e of a wa rranted causes damage to a
part not covered by warranty, th e no n-war
ranted part w ill also be replaced free of c harge .
-4
Emergency repairs
Em ergency repai rs performed by non-Volk
swage n service facility w ill be reim bursed if the
repa ir wo rk was needed and correctly per
fo rm ed, and
was impossib le or unrea sonable
under the circ umstances to tow or drive your
Vo lkswage n
to the nea res t a uth orized Vo lk
swagen dealer. The maxim um reim bursement
allowable is an amo unt equal to the cost if yo ur
aut hor ized Volkswagen dea ler had comp le te d
the repai r(s). Reimburs em ent wi ll be cons idered A
install
ed in accordance wi th Vo lk
swagen's instru ction s or requi red sc heduled
mainte nan ce is warranted until the next sched
ul ed replacement interval for the durat io n of
the se wa rrant ies.
-4
when you submi t the fo llowing ite m s 10 yo ur au
thorized Volkswagen deale r:
• A sta tement explainin g the circumstances
that prevented you from getting
an autho
ri zed Volkswage n dea le r,
• Paid recei pt(s),
• Repa ir order(s). and
•
removed from your Volkswage n. -4
Damage caused by tampering, use of improper fuel, abuse, neglect
and improper maintenance
These warra nties do n ot cover any dama ge to
the vehicle ca use d by tamper ing wit h emiss ion
contro ls, use of fue l containing lead, or fuel n ot
meeting the specifica tion s set forth in th e
Implied warranties
Any implied warran ty, includin g any warrant y
o f m erchantabi lity or war ranty o f fitne ss for a
26 California Emis sions Warranti es
Owner's Manual, and abuse, neglect or im
p rope r ma inte nance of the vehicle. Diagnos is
a n d re pair of suc h damag e are at t he ex pense of
t h e ow ner.
-4
p ar ticular purpo se, is limit ed in duration to th e
state d period of these wr itten warra nti es. -4