2009 TOYOTA tC maintenance schedule

elcome to Scion. You’ve joined
a select group of car buyers:
people who want a vehicle that
sets them apart from the crowd. We creat-
ed the car, but you made it your own —
reflecting your life and your own sense
of style.
Of course, quality and reliability are just as
important as a stylish ride. After all, if the
ride doesn’t go, what’s the point? Which
is the point of Scion’s excellent warranty
coverage. We stand behind the quality of
our vehicles. This booklet tells you just
how much. Your satisfaction is really important to us,
so occasionally we may create a special
policy adjustment to pay for certain repairs
that are no longer covered by warranty.
When we do this, we mail details to the
owners we have on record. That’s why it’s
important to send in the card
at the back
of this booklet if you move or if you bought
your Scion from a previous owner. Just
tear out the card and drop it in the mail;
you don’t even have to put a stamp on it.
We want you to be confident that your ride
will keep you on the road — and that Scion
will keep you covered when you need it.
We think you’ll feel pretty good about that
after taking a look at this booklet. Again,
welcome to Scion!
WE’VE GOT YOU COVERED
W
2
This booklet describes the terms of
Scion
warranty coverage as well as
general
owner responsibilities.
Another
booklet found in your glove
box,
the Scheduled Maintenance
Guide
, describes your vehicle’s main-
tenance
requirements. Be sure to look
that
one over pretty carefully, since
proper
maintenance is required to
ensure
that warranty coverage
remains
intact.
All the info in this booklet is the latest
available at the time of publication and,
with the exception of the emission control
warranties, is subject to change without
notice.
Scion is a marque of Toyota Motor Sales,
U.S.A., Inc.
Introduction
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Who Is the Warrantor
Scion is the warrantor for these limited
warranties. Scion is a marque of Toyota
Motor Sales, U.S.A., Inc., 19001 South
Western Avenue, Torrance, California
90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to all 2009 model-
year tC vehicles registered and normally
operated in the United States, U.S. territo-
ries and Canada. Warranty coverage is
auto matically transferred at no cost to
subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and
conditions that may vary depending on the
part covered. A warranty for specific parts
or systems, such as the Powertrain
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
Authorized Servicing Dealership and/or
Scion. Parts scheduled to be replaced as
required maintenance are warranted until
their first replacement only.
Authorized Servicing Dealerships
For the purposes of these limited warran -
ties, an Authorized Servicing Dealership is
a Scion dealership or a Toyota dealership.
GENERAL WARRANTY PROVISIONS
Warranty or Emission Performance
Warranty, is governed by the coverage
set forth in that warranty as well as the
General Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehi-
cle’s in-service date, which is the first
date the vehicle is either delivered to an
ultimate purchaser, leased, or used as a
company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for
parts and labor.
7Your Warranties in Detail
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Exhaust Gas Recirculation (EGR)
System
›EGR gas temperature sensor
› EGR valve
› Associated parts
Ignition System
›Distributor and internal parts
› Ignition coil and ignitor
› Ignition wires
› Spark plugs*
Positive Crankcase Ventilation
(PCV) System
›Oil filler cap
› PCV valve or orifice You are responsible
for performance of
the required maintenance indicated in
the
Owner’s Manualand the Scheduled
Maintenance Guide
. Scion will not deny a
warranty claim solely because you do not
have records to show that you maintained
your vehicle. However, any failure or non-
compliance caused by lack of maintenance
is not covered by this warranty.
When maintenance and repairs are paid
for by you, these services may be per-
formed by you or by any automotive
service provider you choose. Scion will
not deny a warranty claim solely because
you used a service provider other than
an Authorized Servicing Dealership for
maintenance and repairs. However, any
failure or noncompliance caused by im -
proper maintenance or repairs is not
covered by this warranty.
MAINTENANCE
FEDERAL EMISSION CONTROL WARRANTY
Other Parts Used in Systems
Listed
› Data link connector (8/80)
› Hoses, clamps, fittings, tubing and
mounting hardware
› Malfunction indicator light and bulb
(8/80)
› Pulleys, belts and idlers
› Sealing gaskets and devices
› Sensors, solenoids, switches and valves
15Your Warranties in Detail
*Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
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To ensure optimum performance and
maintain the quality built into your vehicle’s
emission control systems, Scion recom-
mends the use of Scion Authorized Parts
when servicing or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand of
replacement parts, and you may elect
to use non–Scion Authorized Parts for
maintenance and repairs. However, use
of replacement parts that are not equiva -
lent in quality to Scion Authorized Parts
may impair the effectiveness of the emis-
sion control systems. If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion Authorized
Parts, you must follow the maintenance
and replacement schedules for the parts
you are using. In addition, you should
ensure that such parts are warranted by
their manufacturers to be equivalent to
Scion Authorized Parts.
If your vehicle fails an EPA-approved emis-
sions test, you may make a claim under
the Emission Performance Warranty. To
do so, take your vehicle to an Authorized
Servicing Dealership and present a copy
of the emissions test report. Also, take
your maintenance records in case they
are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle within
30 days (unless a shorter period is required
by law). If your claim is denied, Scion will
notify you in writing of the reason within
the same period. If we fail to do so, we will
repair your vehicle free of charge. The only
exceptions allowed are when you request
or agree to a delay, or when a delay is
caused by factors beyond the control of
Scion or the dealership.
For information on how to obtain service
under the Emission Defect Warranty, see
page 27, “Obtaining Warranty Service.”
FEDERAL EMISSION CONTROL WARRANTY
REPLACEMENT PARTS
IF YOUR VEHICLE FAILS
AN EMISSIONS TEST
16Your Warranties in Detail
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You are responsible for performance of
the required maintenance indicated in
the
Owner’s Manualand the Scheduled
Maintenance Guide
. Scion recommends
that you retain all receipts covering main-
tenance on your vehicle, but Scion cannot
deny warranty coverage solely for the
lack of receipts or your failure to ensure
the performance of all scheduled mainte-
nance.
You are responsible for presenting your
vehicle to an Authorized Servicing Dealer -
ship as soon as a problem exists. The
warranty repairs should be completed
in a reasonable amount of time, not to
exceed 30 days. You should also be aware that Scion may
deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect,
improper maintenance or unapproved
modifications.
If you have
any questions regarding your
warranty rights and responsibilities, you
should contact Scion Customer Experience
at (866) 70-SCION, or (866) 707-2466. You
may also contact the California Air
Resources Board, Mobile Source Control
Division, at 9528 Telstar Avenue, P.O. Box
8001, El Monte, CA 91734-8001. These warranty obligations do not apply
to failures or noncompliance caused by:
› The use of replacement parts not certi-
fied in accordance with aftermarket
parts certification regulations.
› The use of replacement parts not equiv-
alent in quality or design to original
equipment parts.
Provisions under the “What Is Not Covered”
section of the New Vehicle Limited
Warranty also apply to this warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
OWNER’S WARRANTY
RESPONSIBILITIES WHAT IS NOT COVERED
20
Your Warranties in Detail
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The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s in-
service date, whichever occurs first.
Air/Fuel Metering System
›Engine control computer (engine control
module)
› Throttle body
Air Induction System
›Intake manifold and intake air surge
tank
Catalyst System
›Catalytic converter (warm-up three-way
catalyst)
› Exhaust center pipe
Evaporative Control System
›Fuel tank To ensure optimum performance and
maintain the quality built into your vehi-
cle’s emission control systems, Scion
recommends the use of Scion Authorized
Parts when servicing or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand of
replace ment parts, and you may elect to
use non-Scion Authorized Parts for main-
tenance and repairs. However, use of
replacement parts that are not equiva lent
in quality to Scion Authorized Parts may
impair the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion Authorized
Parts, you must
follow the maintenance
and replacement schedules for the parts
you are using. In addition, you should
ensure that such parts are warranted by
their manufacturers to be equivalent to
Scion Authorized Parts.
PARTS LIST: LONG-TERM
EMISSION DEFECT WARRANTY REPLACEMENT PARTS
MAINTENANCE
CALIFORNIA EMISSION CONTROL WARRANTY
You are responsible for performance of
the required maintenance indicated in
the
Owner’s Manualand the Scheduled
Maintenance Guide
. Scion will not deny a
warranty claim solely because you do not
have records to show that you maintained
your vehicle. However, any failure or non-
compliance caused by lack of maintenance
is not covered by this warranty.
When maintenance and repairs are paid
for by you, these services may be per-
formed by you or by any automotive
service provider you choose. Scion will
not deny a warranty claim solely because
you used a service provider other than
an Authorized Servicing Dealership for
maintenance and repairs. However, any
failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
21Your Warranties in Detail
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You are responsible for ensuring that your
Scion is operated and maintained accord-
ing to the instructions in the
Owner’s
Manual
and the Scheduled Maintenance
Guide
.
You should keep detailed records of vehicle
maintenance, since under some circum-
stances they may be required for warranty
coverage. These records should include
date of service, mileage at time of service
and a description of service performed
and/or parts installed. For your conve-
nience, a maintenance log is included in
the
Scheduled Maintenance Guide. If you
sell your vehicle, you should give your
maintenance records to the new owner.
Scion will not deny a warranty claim solely
because you do not have records to show
that you maintained your vehicle. How ever,
damage or failures caused by improper
maintenance or lack of maintenance are
not covered under warranty. You can be confident you’re getting the
best
possible service for your vehicle when
you take it to an Authorized Servicing
Dealer ship. Plus, an Authorized Servicing
Dealership will always use Scion Author -
ized Parts designed specifically for your
vehicle.
GENERAL INFORMATION WHERE TO
GO FOR
MAINTENANCE
OPERATION AND MAINTENANCE
You may have maintenance performed
on your vehicle by any qualified person
or facility. However, Scion recommends
having maintenance performed by an
Authorized Servicing Dealership.
Technicians at Authorized Servicing
Dealerships are specially trained to main-
tain and repair Scion vehicles. They stay
current on the latest service information
through Scion technical bulletins, service
publications and training courses. Many
are also factory-certified. That means they
have passed rigorous exams through both
Scion and the National Institute for
Automotive Service Excellence.
25Your Responsibilities
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