2009 TOYOTA HIGHLANDER HYBRID Owners Manual

5
When trouble arises
521
5-2. Steps to take in an emergency
NOTICE
■Do not drive the vehicle with a flat tire.
Do not continue driving with a flat tire.
Driving even a short distance with a fl
at tire can damage the tire and the
wheel beyond repair.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damaging the tire pressure warning valves and transmit-
ters
Do not use liquid sealants on flat tires.
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When stowing the flat tire
●Ensure that there is no object caught between the tire and the vehicle
underbody.
●Tighten the spare tire clamp bolt to hold the spare wheel carrier by the
hook securely.

522
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following a nd perform the appropriate proce-
dure:
■ The hybrid system will not start, even though the correct
starting procedure is being followed. ( →P. 178)
One of the following may be the cause of the problem.
● The electronic key may not be functioning properly. ( →P. 526)
● There may be a malfunction in the immobilizer system.
(→ P. 123)
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfun ctioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malf unction, an interim measure is
available to start the hybrid system. ( →P. 523)
■ The interior lights and headlight s are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem.
● The 12-volt battery may be discharged. ( →P. 528)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.

5
When trouble arises
523
5-2. Steps to take in an emergency
Emergency start function
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the
“POWER” switch is functioning normally.
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Push and hold the “POWER” switch about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid sy stem can be started usi ng the above steps, the
system may be malfunctioning. Ha ve the vehicle checked by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound.
One of the following may be the cause of the problem.
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( →P. 528)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4

524
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift l ever). Have the vehicle inspected by
your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Turn the “POWER” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5

5
When trouble arises
525
5-2. Steps to take in an emergency
If you lose your keys
New genuine keys can be made by your Toyota dealer. Bring the key
and the key number stamped on the key number plate.

526
5-2. Steps to take in an emergency
If the electronic key does not operate properly
Locking and unlocking the doors, and mechanical key linked functions
Using the mechanical key (→P. 42)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Changing “POWER” switch modes and starting the hybrid system
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the electronic key and vehicle is inter-
rupted (→P. 49) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
hybrid system can be started by following the procedure below.
STEP1
STEP2

5
When trouble arises
527
5-2. Steps to take in an emergency
To change “POWER” switch modes: Within 5 seconds of the
buzzer sounding, release the
brake pedal and press the
“POWER” switch. Modes can be changed each time the
switch is pressed. ( →P. 179)
To start the hybrid system: Press the “POWER” switch within
5 seconds after the buzzer so unds, keeping the brake pedal
depressed.
In the event that the hybrid syst em still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery depletes.
(→P. 464)
STEP3

528
5-2. Steps to take in an emergency
If the 12-volt battery is discharged
The following procedures may be used to start the hybrid system if
the vehicle's 12-volt battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you ca n jump start your Toyota following
the steps below.
Connecting the jumper cables
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
STEP1