2009 TOYOTA HIGHLANDER HYBRID Owners Manual

TABLE OF CONTENTS
1
1Before driving
Information on the hybrid system and adjusting and op-
erating features such as door locks, mirrors, and steer-
ing column.
2When drivingDriving, stopping and safe-driving information.
3Interior
featuresAir conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
4Maintenance
and careCleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information.
5When trouble
arisesWhat to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
6Vehicle
specificationsDetailed vehicle information.
7For ownersReporting safety defects for U.S. owners and seat belt
instructions for Canadian owners
IndexAlphabetical listing of information contained in this
manual.

TABLE OF CONTENTSIndex
2
1-1. Hybrid systemHybrid system ...................... 30
1-2. Key information Keys ..................................... 42
1-3. Opening, closing and
locking the doors
Smart key system................. 44
Wireless remote control ....... 65
Side doors ............................ 74
Back door ............................. 78
Glass hatch .......................... 84
1-4. Adjustable components (seats, mirrors,
steering wheel)
Front seats ........................... 86
Rear seats ............................ 89
Head restraints ..................... 98
Seat belts ........................... 101
Steering wheel ................... 108
Anti-glare inside rear view mirror ................................ 109
Outside rear view mirrors .............................. 111
1-5. Opening and closing the windows and moon roof
Power windows .................. 113
Moon roof ........................... 115 1-6. Refueling
Opening the fuel tank cap .................................... 118
1-7. Theft deterrent system Immobilizer system ............. 123
Alarm .................................. 127
Theft prevention labels (U.S.A.)............................. 130
1-8. Safety information Correct driving posture ....... 131
SRS airbags ....................... 133
Front passenger occupant classification system ......... 145
Child restraint systems ....... 151
Installing child restraints ..... 155
2-1. Driving procedures Driving the vehicle .............. 168
Power (ignition) switch........ 178
EV-Drive Mode ................... 182
Transmission ...................... 184
Turn signal lever ................. 186
Parking brake ..................... 187
Horn .................................... 188
1Before driving
2When driving

1
2
3
4
5
6
7
3
2-2. Instrument clusterGauges and meters ............ 189
Indicators and warning lights ................................. 191
Multi-information display ..... 195
2-3. Operating the lights and wipers
Headlight switch .................. 205
Fog light switch ................... 209
Windshield wipers and washer .............................. 210
Rear window wiper and washer .............................. 212
2-4. Using other driving systems
Cruise control ...................... 213
Rear view monitor system .............................. 216
Driving assist systems ........ 220
Hill-start assist control ......... 224
2-5. Driving information Utility vehicle precautions ... 226
Cargo and luggage ............. 231
Vehicle load limits ............... 235
Winter driving tips ............... 236
Trailer towing ...................... 240
Dinghy towing ..................... 250 3-1. Using the air
conditioning system
and defogger
Front manual air conditioning system.......... 254
Front automatic air conditioning system.......... 260
Rear manual air conditioning system.......... 269
Rear automatic air conditioning system.......... 272
Rear window and outside rear view mirror
defoggers ......................... 275
Windshield wiper de-icer .............................. 277
Using the steering wheel climate remote control
switches ........................... 278
3-2. Using the audio system Audio system (without navigation system) ........... 279
Using the radio ................... 282
Using the CD player ........... 288
Playing back MP3 and WMA discs ....................... 295
Optimal use of the audio system .............................. 302
Using the AUX adapter....... 305
Using the steering wheel audio switches.................. 307
3Interior features

TABLE OF CONTENTSIndex
4
3-3. Using the rear audio system
Rear seat entertainment system features ................ 309
Using the DVD player (DVD video)...................... 316
Using the DVD player (video CD) ........................ 324
Using the DVD player (audio CD/CD text) ........... 326
Using the DVD player (MP3 discs) ...................... 327
Using the video mode ........ 329
Changing the initial setting .............................. 331
3-4. Using the hands-free phone system
(for cellular phone)
Hands-free phone system (for cellular phone)
features ............................ 338
Using the hands-free phone system .............................. 342
Making a phone call ........... 350
Setting a cellular phone...... 354
Security and system setup ................................ 359
Using the phone book ........ 362 3-5. Using the interior lights
Interior lights list.................. 369
• Personal/interior light main switch ....................... 370
• Personal/interior lights ...... 370
• Interior light ....................... 371
3-6. Using the storage features
List of storage features ....... 372
• Glove box ......................... 373
• Console box ..................... 374
• Overhead console ............ 375
• Cup holders ...................... 376
• Bottle holders ................... 380
• Auxiliary boxes ................. 381
• Side table ......................... 384
3-7. Other interior features Sun visors ........................... 386
Vanity mirrors ..................... 387
Conversation mirror ............ 388
Power outlet........................ 389
Seat heaters ....................... 392
Armrests ............................. 394
Floor mat ............................ 395
Luggage compartment features ............................ 396
Garage door opener ........... 402
Compass ............................ 407

1
2
3
4
5
6
7
5
4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 412
Cleaning and protecting the vehicle interior............. 415
4-2. Maintenance Maintenance requirements ..................... 418
General maintenance.......... 420
Emission inspection and maintenance (I/M)
programs........................... 423
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 424
Hood ................................... 428
Positioning a floor jack ........ 430
Engine compartment ........... 432
Tires .................................... 447
Tire inflation pressure ......... 455
Wheels ................................ 459
Air conditioning filter............ 461
Electronic key battery.......... 464
Checking and replacing fuses ................................. 467
Light bulbs........................... 478 5-1. Essential information
Emergency flashers............ 490
If your vehicle needs to be towed........................... 491
If you think something is wrong ............................ 497
Event data recorder ............ 498
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 500
If a warning message is displayed .......................... 509
If you have a flat tire ........... 510
If the hybrid system will not start ............................ 522
If the shift lever cannot be shifted from P ................... 524
If you lose your keys........... 525
If the electronic key does not operate properly ......... 526
If the 12-volt battery is discharged........................ 528
If your vehicle overheats .... 532
If the vehicle becomes stuck ................................. 536
4Maintenance and care5When trouble arises

TABLE OF CONTENTSIndex
6
6-1. SpecificationsMaintenance data (fuel, oil level, etc.) ........... 538
Fuel information ................. 552
Tire information .................. 555
6-2. Customization Customizable features ....... 567
6-3. Initialization Items to initialize................. 570
Reporting safety defects for U.S. owners ................ 572
Seat belt instructions for Canadian owners
(in French) ........................ 573
Abbreviation list......................... 576
Alphabetical index ..................... 577
What to do if... ........................... 589
6Vehicle specifications
7For owners
Index

1
2
3
4
5
6
7
7

8
Headlights P. 205
Pictorial indexExterior
Fog lights ∗ P. 209
Parking and side markerlights
P. 205
Hood P. 428
Windshield wipers P. 210
Moon roof ∗ P. 115
Outside rear view
mirrors
P. 111
Front turn signal lights P. 186