2009 TOYOTA CAMRY HYBRID Warranty And Maintenance Guide

Introduction7
WARRANTY COVERAGES AT A GLANCE
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Who Is the Warrantor
The warrantor for these limited warranties is Toyota Motor Sales,
U.S.A., Inc. (“Toyota”), 19001 South Western Avenue, Torrance,
California 90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to all 2009 model-year Camry Hybrid vehicles
registered and normally operated in the United States, U.S. territories
and Canada. Warranty coverage is auto matically transferred at no cost
to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and conditions that may vary
depending on the part covered. A warranty for specific parts or sys-
tems, such as the Powertrain Warranty or Emission Performance
Warranty, is governed by the coverage set forth in that warranty as
well as the General Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s in-service date, which is
the first date the vehicle is either delivered to an ultimate purchaser,
leased, or used as a company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will be made using new or remanufac-
tured parts. The decision whether a part should be repaired or replaced
will be made by the servicing Toyota dealership and/or Toyota. Parts
scheduled to be replaced as required maintenance are warranted until
their first replacement only.
Your Warranties in Detail8
GENERAL WARRANTY PROVISIONS
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Limitations
The performance of necessary repairs and adjustments is the exclusive
remedy under these warranties or any implied warranties. Toyota does
not authorize any person to create for it any other obligation or liability
in connection with this vehicle.
Any implied warranty of merchantability or fitness for a particular
purpose is limited to the duration of these written warranties.Some
states do not allow restrictions on how long an implied warranty lasts,
so this limitation may not apply to you.
Your Rights Under State Law
These warranties give you specific legal rights. You may also have
other rights that vary from state to state.
Your Warranties in Detail9
GENERAL WARRANTY PROVISIONS
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WHAT IS COVERED AND HOW LONG
Basic Warranty
This warranty covers repairs and adjustments needed to correct defects
in materials or work manship of any part supplied by Toyota, subject to
the exceptions indicated under “What Is Not Covered” on pages 12–13.
Coverage is for 36 months or 36,000 miles, whichever occurs first,
with the exception of wheel alignment and wheel balancing, which are
covered for 12 months or 20,000 miles, whichever occurs first.
Hybrid System Warranty
This warranty covers repairs needed to correct defects in materials or
workmanship of the components listed here and supplied by Toyota,
subject to the exceptions indicated under “What Is Not Covered” on
pages 12–13:
Battery control module
Hybrid battery
Hybrid control module
Inverter with converter
Coverage is for 96 months or 100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to correct defects in materials
or work manship of any component listed here and supplied by Toyota,
subject to the exceptions indicated under “What Is Not Covered” on
pages 12–13.
Coverage is for 60 months or 60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal parts, timing gears and gas-
kets, timing chain/belt and cover, valve covers, oil pan, oil pump,
engine mounts, engine control computer, water pump, fuel pump,
seals and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts, axle shafts, drive shafts,
constant velocity joints, front hub and bearings, seals and gaskets.
Your Warranties in Detail10
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Restraint Systems Warranty
This warranty covers repairs needed to correct defects in materials or
work man ship of any seatbelt or air bag system supplied by Toyota,
subject to the exceptions indicated under “What Is Not Covered” on
pages 12–13.
Coverage is for 60 months or 60,000 miles, whichever occurs first.
For vehicles sold and registered in the state of Kansas, the warranty for
seatbelts and related components is 10 years, regardless of mileage.
Corrosion Perforation Warranty
This warranty covers repair or replacement of any original body panel
that develops perforation from corrosion (rust-through), subject to the
exceptions indicated under “What Is Not Covered” on pages 12–13.
Coverage is for 60 months, regardless of mileage.
For information on how to protect your vehicle from corrosion, see the
section entitled “Corrosion Prevention and Appearance Care” in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to failure of a warranted part,
towing service to the nearest authorized Toyota dealership is covered.
Your Warranties in Detail11
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WHAT IS NOT COVERED
This warranty does not cover damage or failures resulting directly or
indirectly from any of the following:
Fire, accidents or theft
Abuse or negligence
Misuse — for example, racing or overloading
Improper repairs
Alteration or tampering, including installation of non-Genuine
Toyota Accessories
Lack of or improper maintenance, including use of fluids other
than those specified in the
Owner’s Manual
Installation of non-Genuine Toyota Parts
Airborne chemicals, tree sap, road debris (including stone chips),
rail dust, salt, hail, floods, wind storms, lightning and other
environmental conditions
Water contaminationThis warranty also does not cover the following:
Tires
Tires are covered by a separate warranty provided by the tire manufac-
turer. See page 28.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and other deterioration caused
by normal wear and tear.
Maintenance Expense
Normal maintenance services such as:
Engine tune-ups
Replacement of fluids and filters
Lubrication
Cleaning and polishing
Replacement of spark plugs and fuses
Replacement of worn wiper blades, brake pads/linings and
clutch linings
Your Warranties in Detail12
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Vehicles With Altered Odometer
Failure of a vehicle on which the odometer has been altered so that
actual vehicle mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a “salvage” title or similar title
under any state’s law; or has ever been declared a “total loss” or equiv-
alent by a financial institution or insurer, such as by payment for a
claim in lieu of repairs because the cost of repairs exceeded the cash
value of the vehicle. This exclusion does not apply to the emission
control warranties.
Incidental Damages
Incidental or consequential damages associated with a vehicle failure.
Such damages include but are not limited to inconvenience; the cost
of transportation, telephone calls and lodging; the loss of personal or
commercial property; and the loss of pay or revenue.
Disclaimer of Extra Expenses and Damages
The performance of necessary repairs and adjustments is the
exclusive remedy under this warranty or any implied warranty.
Toyota does not authorize any person to create for it any other
obligation or liability in connection with this vehicle. Toyota shall
not be liable for incidental or consequential damages resulting
from breach of this written warranty or any implied warranty. Any
implied warranty of merchantability or fitness for a particular pur-
pose is limited to the duration of this written warranty, except in
states where this limitation is not allowed.
Your Warranties in Detail13
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DISPUTE RESOLUTION
If a dispute arises regarding your warranty coverage, please follow
the steps described under “If You Need Assistance” on pages 4–5.
Please note that you must use the Dispute Settlement Program (or,
in California, the CDSP) before seeking remedies through a court
action pursuant to the Magnuson-Moss Warranty Act. You may also
be required to use the Dispute Settlement Program or CDSP before
seeking remedies under the “Lemon Laws” of your state. Please check
the appropriate page of the
Owner’s Warranty Rights Notification
booklet (located in your glove box) for the requirements applicable
to your state.
Your Warranties in Detail14
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