2009 SATURN VUE mileage

Speedometer and
Odometer
The speedometer shows the
vehicle’s speed in both miles per
hour (mph) and kilometers per
hour (km/h).
The odometer shows how far
the vehicle has been driven, in
either miles or kilometers.
If the vehicle needs a new odometer
installed, the new one is set to the
mileage total of the old odometer.
If it cannot, it will be set at zero and
a label must be put on the driver’s
door to show the old mileage reading
when the new odometer was
installed. If the mileage is unknown,
the label should then indicate that the
previous mileage is unknown.
Trip Odometer
The trip odometer can record
the number of miles, used in the
United States, or kilometers, used in
Canada, traveled for up to two trips.
Cycle between the odometer and
trip odometers A and B by pressing
the reset button located in the
lower right area of the speedometer.
Press the reset button to tell how
many miles or kilometers have been
recorded on either Trip A or Trip B
since the trip odometer was last
set back to zero.
To reset each trip odometer to zero,
press and hold the reset button.
The reset button resets only the trip
odometer that is being displayed.
Each trip odometer must be reset
individually.
Tachometer
The tachometer displays the
engine speed in revolutions per
minute (rpm).
Safety Belt Reminders
Driver Safety Belt Reminder
Light
When the engine is started,
a chime sounds for several seconds
to remind the driver to fasten their
safety belt, unless it is already
buckled.
The safety belt light comes on
and stays on for several seconds,
then ashes for several more.
This chime and light are repeated
if the driver safety belt remains
unbuckled and the vehicle is
in motion. If the driver safety belt
is already buckled, neither the
chime nor the light comes on.
3-28 Instrument Panel
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Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving
tips to get the best fuel economy
possible.
Avoid fast starts and accelerate
smoothly.
Brake gradually and avoid abrupt
stops.
Avoid idling the engine for long
periods of time.
When road and weather
conditions are appropriate, use
cruise control, if equipped.
Always follow posted speed limits
or drive more slowly when
conditions require.
Keep vehicle tires properly
inated.
Combine several trips into a
single trip.
Replace the vehicle’s tires with
the same TPC Spec number
molded into the tire’s sidewall
near the size.
Follow recommended scheduled
maintenance.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The rst
step in driving defensively is to wear
your safety belt — SeeSafety Belts:
They Are for Everyone on page 1-10.
{CAUTION
Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless
and make mistakes. Anticipate
what they might do and be ready.
In addition:
Allow enough following
distance between you and
the driver in front of you.
Focus on the task of driving.
Driver distraction can cause
collisions resulting in injury or
possible death. These simple
defensive driving techniques could
save your life.
Driving Your Vehicle 4-3
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California Proposition 65
Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California
to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems
(including some inside the vehicle),
many uids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained
in remote keyless transmitters, may
contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Doing Your Own
Service Work
{CAUTION
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
Be sure you have sufficient
knowledge, experience, the
proper replacement parts, and
tools before attempting any
vehicle maintenance task.
Be sure to use the proper
nuts, bolts, and other
fasteners. English and metric
fasteners can be easily
confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.If doing some of your own service
work, use the proper service manual.
It tells you much more about how to
service the vehicle than this manual
can. To order the proper service
manual, seeService Publications
Ordering Information on page 7-15.
This vehicle has an airbag system.
Before attempting to do your own
service work, seeServicing Your
Airbag-Equipped Vehicle on
page 1-56.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed. See
Maintenance Record on page 6-17.
5-4 Service and Appearance Care
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Engine Oil Additives / Engine
Oil Flushes
Do not add anything to the oil.
The recommended oils with the
starburst symbol that meet GM
Standard GM6094M are all that is
needed for good performance and
engine protection.
Engine oil system ushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and lter. This is based
on engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A change engine oil light
comes on. SeeChange Engine Oil
Light on page 3-38. Change the oil
as soon as possible within the next
600 miles (1 000 km). It is possible
that, if driving under the best
conditions, the oil life system might
not indicate that an oil change is
necessary for over a year. However,
the engine oil and lter must be
changed at least once a year and at
this time the system must be reset.
Your dealer/retailer has trained
service people who will perform this
work using genuine parts and reset
the system. It is also important to
check the oil regularly and keep it at
the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 3,000 miles (5 000 km)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
The Engine Oil Life System
calculates when to change the
engine oil and lter based on vehicle
use. Whenever the oil is changed,
reset the system so it can calculate
when the next oil change is required.
If a situation occurs where the oil is
changed prior to a change engine
oil light being turned on, reset the
system.
After changing the engine oil, reset
the system:
1. Turn the ignition key to ON/RUN
with the engine off.
2. Fully press and release the
accelerator pedal three times
within ve seconds.
If the change engine oil light is
not on, the system is reset.
If the light comes on again and stays
on for 30 seconds at the next ignition
cycle, it did not reset. The system
needs to be reset again.
5-16 Service and Appearance Care
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Owner Checks and
Services
These owner checks and services
should be performed at the intervals
specied to help ensure vehicle
safety, dependability, and emission
control performance. Your
dealer/retailer can assist with these
checks and services.
Be sure any necessary repairs are
completed at once. Whenever
any uids or lubricants are added to
the vehicle, make sure they are
the proper ones, as shown in
Recommended Fluids and
Lubricants on page 6-13.
At Each Fuel Fill
It is important to perform these
underhood checks at each fuel fill.
Engine Oil Level Check
Notice:It is important to check
the engine oil regularly and
keep it at the proper level. Failure
to keep the engine oil at the
proper level can cause damage to
the engine not covered by the
vehicle warranty.
Check the engine oil level and add
the proper oil if necessary. See
Engine Oil on page 5-14.
Engine Coolant Level Check
Check the engine coolant level
and add DEX-COOL®coolant
mixture if necessary. SeeEngine
Coolant on page 5-22.
Windshield Washer Fluid
Level Check
Check the windshield washer uid
level in the windshield washer
uid reservoir and add the proper
uid if necessary.
At Least Once a Month
Tire Ination Check
Inspect the vehicle’s tires and make
sure they are inated to the correct
pressures. Do not forget to check the
spare tire. SeeInflation - Tire
Pressure on page 5-49. Check to
make sure the spare tire is stored
securely. SeeChanging a Flat Tire
on page 5-64.
Tire Wear Inspection
Tire rotation may be required for
high mileage highway drivers prior to
the Engine Oil Life System service
notication. Check the tires for
wear and, if necessary, rotate the
tires. SeeTire Inspection and
Rotation on page 5-56.
6-10 Maintenance Schedule
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Normally, concerns can be quickly
resolved at this level.
STEP TWO:Should you need
additional assistance, in the U.S.,
contact the Saturn Customer
Assistance Center by calling
1-800-553-6000. In Canada, call the
Saturn Customer Communication
Centre at 1-800-263-1999. A Saturn
Customer Assistance Center team
member will handle your call and
assist in providing product and
warranty information, the nearest
retailer location, roadside assistance,
brochures, literature and discuss any
concerns you may have.We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Please have the
following information available to
give the Customer Assistance
Representative:
Vehicle Identication Number
(VIN). This 17-digit number can
be found on the vehicle
registration or title, on the upper
driver side corner of the
instrument panel, or on your
roadside assistance key card.
The name of your selling and
servicing retail facility.
Vehicle delivery date and present
mileage.
Your daytime and evening phone
numbers.When contacting Saturn, please
remember that your concern
will likely be resolved at a retailer’s
facility. That is why we suggest
you follow Step One rst.
STEP THREE (U.S. Owners):
Both Saturn and its retailers are
committed to making sure you are
completely satised with your Saturn
vehicle. However, if you continue to
remain unsatised after following the
procedure outlined in Steps One and
Two, Saturn and its retailers offer the
additional assistance of a neutral
party through our voluntary
participation in a mediation/
arbitration program called Better
Business Bureau (BBB) Auto Line.
The BBB Auto Line Program is an
out-of-court program administered by
the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. This program is
available at no cost to you, our
customer.
7-2 Customer Assistance Information
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Although you may be required to
resort to this informal dispute
resolution program prior to ling a
court action, use of the program is
free of charge and your case is
generally heard within 40 days. If you
do not agree with the decision given
in your case, you can reject it and
proceed with any other venue for
relief available to you.
Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goautoThis program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel
your concerns have been addressed
after following the procedure
outlined in Steps 1 and 2, General
Motors of Canada Limited has
committed to binding arbitration of
owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved
by an impartial third party arbiter,
and may include an informal hearing
before the arbiter. The program is
designed so that the entire
dispute settlement process, from the
time you le your complaint to thenal decision, should be completed
in approximately 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you may
write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identication
Number (VIN).
Customer Assistance Information 7-3
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Courtesy Rental Vehicle
Your retailer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every retailer. Please contact your
retailer for specic information
about availability. All Courtesy
Transportation arrangements will
be administered by appropriate
retailer personnel.
Saturn reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibility pursuant
to the terms and conditions
described herein at its sole
discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualied
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle’s
resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle
was originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle’s
designed appearance, durability,
and safety are preserved. The use
of Genuine GM parts can help
maintain your GM New Vehicle
Warranty.
7-10 Customer Assistance Information
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