2009 SATURN VUE tow

GM Mobility
Reimbursement Program
This program, available to qualied
applicants, can reimburse you up to
$1,000 toward eligible aftermarket
driver or passenger adaptive
equipment you may require for your
vehicle such as hand controls,
wheelchair/scooter lifts, etc.
The offer is available for a limited
period of time from the date of
vehicle purchase/lease.For more details, or to determine
your vehicle’s eligibility, visit
your Saturn retailer or call the
Saturn Customer Assistance Center
at 1-800-553-6000. Text telephone
(TTY) users, call 1-800-833-6000.
In Canada, customers may call
the Saturn Customer
Communication Centre at
1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.
Roadside Assistance
Program
For U.S. purchased vehicles, call
1-800-553-6000; (Text Telephone
(TTY): 1-800-889-2438).
For Canadian purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
Your name, home address, and
home telephone number
Telephone number of your
location
Location of the vehicle
Model, year, color, and license
plate number of the vehicle
Odometer reading, Vehicle
Identication Number (VIN), and
delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes rst.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
7-6 Customer Assistance Information
ProCarManuals.com

Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notication.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if
you have OnStar
®. For security
reasons, the driver must
present identication before this
service is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also
given when the vehicle is stuck
in sand, mud, or snow.
Flat Tire Change:Service is
provided to change a at tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly inated. It
is the owner’s responsibility
for the repair or replacement of
the tire if it is not covered by
the warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Benets and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period. Items
considered are hotel, meals, and
rental car.
Services Not Included in
Roadside Assistance

Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Customer Assistance Information 7-7
ProCarManuals.com

If a Crash Occurs
Here is what to do if you are
involved in a crash.
Check to make sure that you are
all right. If you are uninjured,
make sure that no one else in
your vehicle, or the other vehicle,
is injured.
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been
taken care of. Move your vehicle
only if its position puts you in
danger or you are instructed to
move it by a police officer.
Give only the necessary and
requested information to
police and other parties involved
in the crash. Do not discuss
your personal condition, mental
frame of mind, or anything
unrelated to the crash. This will
help guard against post-crash
legal action.
If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance
Program on page 7-6for more
information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card
from the tow truck operator or
write down the driver’s name, the
service’s name, and the phone
number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
Gather the important information
you will need from the other
driver. Things like name,
address, phone number, driver’s
license number, vehicle license
plate, vehicle make, model
and model year, Vehicle
Identication Number (VIN),
insurance company and policy
number, and a general
description of the damage to the
other vehicle.
If possible, call your insurance
company from the scene of
the crash. They will walk
you through the information they
will need. If they ask for a
police report, phone or go to the
police department headquarters
the next day and you can get
a copy of the report for a nominal
fee. In some states/provinces
with “no fault” insurance laws, a
report may not be necessary.
This is especially true if there are
no injuries and both vehicles
are driveable.
7-12 Customer Assistance Information
ProCarManuals.com

Choose a reputable collision
repair facility for your vehicle.
Whether you select a dealer/
retailer or a private collision repair
facility to x the damage, make
sure you are comfortable with
them. Remember, you will have to
feel comfortable with their work for
a long time.
Once you have an estimate, read
it carefully and make sure you
understand what work will be
performed on your vehicle. If you
have a question, ask for an
explanation. Reputable shops
welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility
of choice, take your vehicle there, or
have it towed there. Specify to the
facility that any required
replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by your GM vehicle warranty.Insurance pays the bill for the
repair, but you must live with the
repair. Depending on your
policy limits, your insurance
company may initially value the
repair using aftermarket parts.
Discuss this with your repair
professional, and insist on Genuine
GM parts. Remember if your
vehicle is leased you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party’s insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on
that insurance company’s collision
policy repair limits, as you have
no contractual limits with that
company. In such cases, you can
have control of the repair and
parts choices as long as cost stays
within reasonable limits.
Customer Assistance Information 7-13
ProCarManuals.com

Rearview Mirror, Automatic
Dimming ..........................2-29
Rearview Mirrors..................2-29
Reclining Seatbacks............... 1-6
Recommended Fluids and
Lubricants........................6-13
Recreational Vehicle Towing . . . 4-32
Reduced Engine Power
Light...............................3-39
Reimbursement
Program, GM Mobility......... 7-6
Remote Keyless Entry (RKE)
System............................. 2-3
Remote Keyless Entry (RKE)
System, Operation.............. 2-4
Remote Vehicle Start............. 2-5
Removing the Flat Tire and
Installing the Spare Tire.....5-66
Removing the Spare Tire
and Tools........................5-65
Replacement Bulbs..............5-41
Replacement Parts,
Maintenance....................6-15
Reporting Safety Defects
Canadian Government.......7-14
Reporting Safety Defects
to Saturn.........................7-14Reporting Safety Defects
to the Canadian
Government.....................7-14
Restraint System Check
Checking the Restraint
Systems.......................1-58
Replacing Restraint
System Parts After a
Crash..........................1-59
Retained Accessory
Power (RAP) ....................2-17
Roadside Assistance
Program............................ 7-6
Rocking Your Vehicle to
Get it Out ........................4-27
Roof
Sunroof...........................2-45
Running the Vehicle While
Parked............................2-28
S
Safety Belt Reminders..........3-28
Safety Belts
Care of ...........................5-74
Extender.........................1-23
How to Wear Safety
Belts Properly...............1-14Safety Belts (cont.)
Lap-Shoulder Belt.............1-19
Safety Belts Are for
Everyone.....................1-10
Use During Pregnancy......1-23
Safety Defects
Reporting to Saturn...........7-14
Reporting to the United
States Government........7-14
Safety Warnings and Symbols.... iii
Scheduled Maintenance.......... 6-3
Additional Required
Services........................ 6-6
Scheduling Appointments........ 7-8
Seatback, Folding Passenger . . . 1-8
Seats
Driver Seat Height
Adjuster......................... 1-4
Head Restraints................. 1-2
Heated Seats..................... 1-5
Manual Lumbar.................. 1-5
Passenger Folding
Seatback....................... 1-8
Power Seat....................... 1-4
Reclining Seatbacks............ 1-6
Split Folding Rear Seat....... 1-9
INDEX i-9
ProCarManuals.com

Tire
Pressure Light..................3-34
Tires..................................5-43
Aluminum Wheels,
Cleaning......................5-77
Buying New Tires.............5-58
Chains............................5-62
Changing a Flat Tire.........5-64
Cleaning..........................5-77
Compact Spare................5-71
Different Size...................5-59
High-Speed Operation.......5-50
If a Tire Goes Flat............5-63
Ination - Tire Pressure.....5-49
Inspection and Rotation.....5-56
Installing the Spare Tire.....5-66
Pressure Monitor
Operation.....................5-53
Pressure Monitor System . . . 5-51
Removing the Flat Tire......5-66
Removing the Spare Tire
and Tools.....................5-65
Sidewall Labeling..............5-44
Storing a Flat or Spare
Tire and Tools...............5-70
Terminology and
Denitions....................5-46Tires (cont.)
Uniform Tire Quality
Grading.......................5-60
Wheel Alignment and
Tire Balance.................5-61
Wheel Replacement..........5-62
When It Is Time for
New Tires....................5-57
Towing
Recreational Vehicle..........4-32
Towing a Trailer................4-35
Your Vehicle.....................4-32
Traction
Control System (TCS)......... 4-8
Control System Warning
Light............................3-33
StabiliTrak
®System............ 4-7
Transmission
Fluid, Automatic................5-18
Transmission Operation,
Automatic................2-19, 2-22
Transportation, Courtesy......... 7-9
Trip Odometer.....................3-28
Turn and Lane-Change
Signals............................. 3-6
Turn Signal/Multifunction
Lever................................ 3-6
U
Uniform Tire Quality Grading . . . 5-60
Universal Home Remote
System...........................2-37
Operation........................2-37
V
Vehicle
Control............................. 4-4
Design.............................. 4-2
Loading...........................4-28
Running While Parked.......2-28
Service Soon Light...........3-40
Symbols.............................. iii
Vehicle Customization, DIC....3-57
Vehicle Data Recording and
Privacy............................7-16
Vehicle Data Recording,
Radio Frequency (RFID)....7-17
Vehicle Identication
Number (VIN)...................5-79
Service Parts
Identication Label.........5-79
Vehicle, Remote Start............. 2-5
Ventilation Adjustment...........3-24
Visors.................................2-11
INDEX i-11
ProCarManuals.com