OnStar®System
OnStar uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, information, and
convenience services. If the airbags
deploy, the system is designed to
make an automatic call to OnStar
Emergency advisors who can
request emergency services be sent
to your location. If the keys are
locked in the vehicle, call OnStar at
1-888-4-ONSTAR to have a signal
sent to unlock the doors. OnStar
Hands-Free Calling, including 30 trial
minutes good for 60 days, is
available on most vehicles. OnStar
Turn-by-Turn Navigation service,
with one trial route, is available on
most vehicles. Press the OnStar
button to have an OnStar advisor
contact Roadside Service.OnStar service is provided subject
to the OnStar Terms and Conditions
included in the OnStar Subscriber
glove box literature.
Some services such as Remote
Door Unlock or Stolen Vehicle
Location Assistance may not be
available until the owner of the
vehicle registers with OnStar. After
the rst prepaid year, contact
OnStar to select a monthly or annual
subscription payment plan. If a
payment plan is not selected, the
OnStar system and all services,
including airbag noti cation
and emergency services, may be
deactivated and no longer available.
For more information visit
www.onstar.com (U.S.) or
www.onstar.ca (Canada), or press
the OnStar button to speak with
an advisor.Not all OnStar services are available
on all vehicles. To check if this
vehicle is able to provide the
services described below, or for a
full description of OnStar services
and system limitations, see the
OnStar Owner’s Guide in the glove
box or visit www.onstar.com
(U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080, or press the
OnStar button to speak with an
OnStar advisor 24 hours a day,
7 days a week.
OnStar Services Available
with the Safe & Sound Plan
Automatic Noti cation of
Airbag Deployment
Advanced Automatic Crash
Noti cation (AACN) (If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location
Assistance
Features and Controls 2-29
ProCarManuals.com
Remote Door Unlock/
Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand
Diagnostics
OnStar Hands-Free Calling
with 30 trial minutes
OnStar Virtual Advisor
(U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation
(If equipped) or Driving
Directions - Advisor delivered
RideAssist
Information and Convenience
Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows
eligible OnStar subscribers to
make and receive calls using voice
commands. Hands-Free Calling
is fully integrated into the vehicle,
and can be used with OnStar
Pre-Paid Minute Packages. Most
vehicles include 30 trial minutes
good for 60 days. Hands-Free
Calling can also be linked to a
Verizon Wireless service plan in
the U.S. or a Bell Mobility service
plan in Canada, depending on
eligibility. To nd out more, refer to
the OnStar Owner’s Guide in
the vehicle’s glove box, visit
www.onstar.com or www.onstar.ca,
or speak with an OnStar advisor
by pressing the OnStar button
or calling 1-888-4-ONSTAR
(1-888-466-7827).
OnStar Turn-by-Turn
Navigation
Vehicles with the OnStar
Turn-by-Turn Navigation system
can provide voice-guided driving
directions. Press the OnStar button
to have an OnStar advisor locate a
business or address and download
driving directions to the vehicle.
Voice-guided directions to the
desired destination will play through
the audio system speakers. See the
OnStar Owner’s Guide for more
information.
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of
OnStar Hands-Free Calling that uses
minutes to access location-based
weather, local traffic reports, and
stock quotes. Press the phone button
and give a few simple voice
commands to browse through the
various topics. See the OnStar
Owner’s Guide for more information.
This feature is only available in the
continental U.S.
2-30 Features and Controls
ProCarManuals.com
Customer
Assistance
Information
Customer Assistance
and Information
Customer Satisfaction
Procedure.........................7-1
Online Owner Center..........7-4
Customer Assistance for
Text Telephone (TTY)
Users
................................7-4
Customer Assistance
Offices..............................7-5
GM Mobility
Reimbursement Program. . .7-5
Roadside Assistance
Program............................7-5
Scheduling Service
Appointments....................7-7
Courtesy Transportation......7-8
Collision Damage Repair. . . .7-9
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
....................7-12
Reporting Safety Defects
to the Canadian
Government
....................7-12
Reporting Safety Defects
to Saturn.........................7-13
Service Publications
Ordering Information........7-13
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy.....................7-14
Event Data Recorders.......7-14
OnStar®............................7-15
Navigation System............7-15
Radio Frequency
Identi cation (RFID).........7-15
Customer Assistance
and Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your retailer and to
Saturn. Together we are committed
to providing our customers with
unparalleled service, before, during,
and after the purchase of a
Saturn vehicle, for total customer
satisfaction. We call this the Saturn
Difference. Normally, any concerns
with the sales transaction or the
operation of the vehicle are resolved
by the retailer’s sales or service
departments. If, for any reason, your
ownership experience falls below
your expectations, we suggest
you take the following action:
STEP ONE:Contact the Retail
Customer Assistance Liaison. Any
member of the retail management
team has the authority and the
desire to resolve your concerns.
Customer Assistance Information 7-1
ProCarManuals.com
This data can help provide a better
understanding of the circumstances
in which crashes and injuries
occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data
is recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) is
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required,
and access to the vehicle or the
EDR is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.Saturn will not access this data or
share it with others except: with
the consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
Saturn’s defense of litigation
through the discovery process; or,
as required by law. Data that Saturn
collects or receives may also be
used for Saturn research needs or
may be made available to others
for research purposes, where
a need is shown and the data is not
tied to a speci c vehicle or vehicle
owner.
OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar
Terms and Conditions for
information on data collection and
use. See alsoOnStar
®System
on page 2-29in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system
may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
Refer to the navigation system
operating manual for information on
stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
Saturn vehicles does not use
or record personal information or
link with any other Saturn system
containing personal information.
Customer Assistance Information 7-15
ProCarManuals.com
Lower Anchors and Tethers
for Children......................1-31
Lumbar
Manual Controls................. 1-5
M
Maintenance Schedule
Additional Required
Services........................ 6-5
At Each Fuel Fill................ 6-8
At Least Once a Month....... 6-9
At Least Once a Year......... 6-9
Introduction....................... 6-1
Maintenance Footnotes....... 6-7
Maintenance Record.........6-14
Maintenance Replacement
Parts...........................6-12
Maintenance
Requirements................. 6-1
Owner Checks and
Services........................ 6-8
Recommended Fluids and
Lubricants....................6-11
Scheduled Maintenance....... 6-3
Using............................... 6-2
Your Vehicle and the
Environment................... 6-2Malfunction Indicator Lamp....3-30
Manual Lumbar Controls......... 1-5
Manual Seats........................ 1-3
Message
DIC Warnings and
Messages....................3-42
Mirrors
Automatic Dimming
Rearview......................2-27
Manual Rearview Mirror.....2-27
Outside Convex Mirror.......2-28
Outside Heated Mirrors......2-28
Outside Power Mirrors.......2-28
MP3 ...................................3-66
MyGMLink.com...................... 7-4
N
Navigation System, Privacy . . . 7-15
New Vehicle Break-In...........2-14
O
Odometer...........................3-24
Odometer, Trip.....................3-24
Off-Road Recovery...............4-10Oil
Change Engine Oil Light....3-33
Engine............................5-11
Pressure Light..................3-33
Oil, Engine Oil Life System....5-14
Older Children, Restraints......1-22
Online Owner Center.............. 7-4
OnStar, Privacy....................7-15
OnStar
®System, see
OnStar®Manual...............2-29
Operation, Universal Home
Remote System................2-33
Outlet Adjustment.................3-22
Outlets
Accessory Power..............3-16
Outside
Convex Mirror..................2-28
Heated Mirrors.................2-28
Power Mirrors..................2-28
Owner Checks and Services . . . 6-8
Owners, Canadian.................... ii
INDEX i-7
ProCarManuals.com
P
Paint, Damage.....................5-73
Park
Shifting Into.....................2-23
Shifting Out of..................2-25
Park Brake..........................2-22
Parking
Over Things That Burn......2-25
Passenger Airbag Status
Indicator..........................3-26
Passenger Sensing System . . . 1-49
Passing..............................4-11
PASS-Key
®III+ Electronic
Immobilizer......................2-12
PASS-Key
®III+ Electronic
Immobilizer Operation........2-12
Perchlorate Materials
Requirements, California...... 5-4
Phone
Bluetooth
®.......................3-72
Power
Door Locks........................ 2-6
Electrical System..............5-75
Retained Accessory...........2-15
Seat................................. 1-4
Windows........................... 2-9Privacy...............................7-14
Event Data Recorders.......7-14
Navigation System............7-15
OnStar............................7-15
Radio Frequency
Identi cation.................7-15
R
Radio Frequency Identi cation
(RFID), Privacy.................7-15
Radio(s).............................3-58
Radios
Reception........................3-83
Setting the Clock..............3-56
Theft-Deterrent.................3-82
Rainsense™ II Wipers............ 3-8
Reading Lamps...................3-14
Rear Door Security Locks....... 2-7
Rear Seat Armrest...............2-38
Rear Windshield Washer/
Wiper............................... 3-9
Rearview Mirror, Automatic
Dimming ..........................2-27
Rearview Mirrors..................2-27
Reclining Seatbacks............... 1-5Recommended Fluids and
Lubricants........................6-11
Recreational Vehicle Towing . . . 4-23
Regenerative Braking............2-23
Remote Keyless Entry (RKE)
System............................. 2-3
Remote Keyless Entry (RKE)
System, Operation.............. 2-4
Replacement Bulbs..............5-37
Replacement Parts,
Maintenance....................6-12
Reporting Safety Defects
Canadian Government.......7-12
Saturn.............................7-13
United States
Government..................7-12
Restraint System Check
Checking the Restraint
Systems.......................1-56
Replacing Restraint System
Parts After a Crash........1-57
Retained Accessory Power....2-15
Roadside
Assistance Program............ 7-5
Rocking Your Vehicle to Get
it Out ..............................4-17
i-8 INDEX
ProCarManuals.com