2009 SAAB 9-5 maintenance schedule

251 Customer Assistance and Information
Maintenance schedule _ 252
Owner assistance _____ 253
Reporting Safety Defects
(U.S.A.) _____________ 254
Reporting Safety Defects
to the Canadian
government _________ 254
Vehicle Data Collection
and Event Data
Recorders __________ 255
Customer Assistance and Information
3 Asterisk means: equipment not fitted in all cars
(can depend on model variant, engine variant,
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252 Customer Assistance and InformationMaintenance scheduleThe Maintenance Schedule prescribes a
service program to the purchaser/operator
of a Saab that is reasonable and necessary
to ensure the proper emission control sys-
tems function, safety and reliability of the
Saab automobile in normal use. Additional
maintenance is recommended for specific
components when the car is operated under
certain severe conditions. Proper mainte-
nance is always good advice!
Authorized Saab dealers are equipped and
trained to meet your Saab’s service needs.
They regularly receive up-to-date Saab
service manuals and parts and technical
service bulletins from Saab and are able,
through their franchise agreement, to attend
Saab service schools, obtain Saab special
tools and technical assistance and pur-
chase original equipment service and
replacement parts.
Today’s complex automobiles should only
be entrusted to the most knowledgeable
service professionals. A Saab dealer is your
best choice.
Service intervalsA time for service message will illuminate on
the Saab Instrument Display (SID) when the
car is due for regular maintenance.
Engine oil and filter changesChanging the engine oil and filter is required
at every service point. Use only a Saab
approved long-life oil filter and engine oils
stated in the Specification section of this
Owner’s Manual. The use of extra additives
in the oil is not necessary and is not recom-
mended, and may be harmful to turbo-
chargers.
More frequent oil changes are recom-
mended if your vehicle is operated under
the following conditions:
 Most trips are less than 5 to 10 miles (8 to
16 km). This is particularly important
when outside temperatures are below
freezing.
 Most trips include extensive idling (such
as frequent stop-and-go driving).
 Most trips are through dusty areas.
 You frequently tow a trailer or use a carrier
on top of your vehicle.
 If the vehicle is used for delivery service,
police, taxi or other commercial applica-
tions.
If your driving habits match this description,
have the engine oil and filter changed in-
between normal services at 5,000 mile
(8,000 km) intervals. The Saab Warranty
and Service Record Booklet has provisions
to record extra oil changes.
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253 Customer Assistance and Information
Service record retentionIt is the owner´s responsibility to retain ser-
vice records. If possible, you should keep
copies of all shop work orders for all service
and repairs, whenever performed. As indi-
cated in the new car and emission control
system warranties, it is important to docu-
ment that all necessary maintenance has
been done.HOW THE SERVICE RECORD IS
ORGANIZEDThe service record is comprised of a series
of coupons on which to record services as
they are performed. There are additional
coupons for documenting extra engine oil
and filter changes, extra automatic trans-
mission fluid services necessary for severe
service conditions, and brake fluid changes.HOW TO USE THE SERVICE
RECORD COUPONSWhen the car is brought to a Saab dealer for
scheduled maintenance, present the Saab
Warranty and Service Record Booklet to the
service manager. When the technician has
completed the service, the technician will
sign the maintenance record. The person
responsible for quality assurance at the
dealership will also sign and stamp the
record with the dealer identification stamp.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
location.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Automobile
USA, Inc. The toll-free number to call from
all 50 states is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Center at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
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269 Index
Immobilizer
_____________________ 49
Indicator and warning lights
________ 58
Indicator lights
___________________ 58
Information about fuel
____________ 148
Instrument illumination ____________ 75
Instruments and controls ___________ 57
Interior equipment
_______________ 113
Interior lighting
_________________ 124
Interior rearview mirror
___________ 116
JJack
__________________________ 238
KKey
___________________________ 44
Key, remove
___________________ 140
LLATCH (child safety)
______________ 23
Labeling, tire sidewall ____________ 227
Labels
__________________________ 7
Leather upholstery, care of
________ 241
Light horn
______________________ 73
Light switches ___________________ 73
Loading MP3 discs
______________ 102
Loading your vehicle _____________ 229
Luggage-compartment lighting
_____ 125
MMP3 player
____________________ 102
Main instrument panel
_____________ 58
Main/dipped beam
________________ 73
Maintenance schedule
___________ 252
Maintenance, A/C-system _________ 244
Maxi fuses
_____________________ 215
Milometer ______________________ 64
Moonroof ______________________ 123
Motoring abroad
________________ 247
Multipath propagation
____________ 109
NNIGHT
_________________________ 72
New tires, buying
________________ 223
Night Panel
_____________________ 72
OOdometer
______________________ 64
Oil capacity, engine
______________ 260
Oil specification
_________________ 260
Outdoor temperature
______________ 68
Owner assistance
_______________ 253
PPaintwork, touching-in
____________ 243
Parcel shelf, folding
______________ 133Parking Assistance
______________ 168
Parking lights
____________________ 73
Plates and labels
________________ 264
Poly-V-belt
_____________________ 199
Portable fuel container
___________ 148
Portable player
_________________ 104
Power outlet
___________________ 126
Power steering _________________ 196
Power-steering fluid
______________ 196
Pressure gauge
__________________ 67
Prestige
_______________________ 107
Programme type ALARM
__________ 99
QQuality grading, tires
_____________ 224
Questions on function of airbag
______ 40
RRDS time
______________________ 106
Radiator fan ____________________ 199
Radio
__________________________ 93
Radio Data System (RDS)
_________ 94
Radio text
______________________ 94
Radio waves ___________________ 110
Rain sensor _____________________ 77
Random playback of MP3 files, CD
__ 103
Random playback, CD
____________ 99
Random playback, CD changer
____ 101
Rapid playing an MP3 file
_________ 103
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