2009 PONTIAC TORRENT Owners Manual

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy
repair limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from safercar.gov.
7-15

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-762-2737, or write:
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
7-16

Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in a
crash and, if so equipped, to provide antilock braking to
help the driver control the vehicle. These modules may
store data to help your dealer/retailer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may
also retain the owner’s personal preferences, such as
radio pre-sets, seat positions, and temperature settings.
7-17

Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating
Whether or not the driver and passenger safety belts
were buckled/fastened
How far, if at all, the driver was pressing the
accelerator and/or brake pedal
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as
law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specic vehicle or vehicle owner.
7-18

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-38in this manual for
more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for
functions such as tire pressure monitoring and
ignition system security, as well as in connection
with conveniences such as key fobs for remote
door locking/unlocking and starting, and in-vehicle
transmitters for garage door openers. RFID technology
in GM vehicles does not use or record personal
information or link with any other GM system containing
personal information.
7-19

✍NOTES
7-20

A
Accessories and Modications............................ 5-3
Accessory Power............................................2-21
Accessory Power Outlets.................................3-18
Adding Equipment to Your
Airbag-Equipped Vehicle...............................1-68
Additional Required Services,
Scheduled Maintenance................................. 6-7
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-91
Adjustments
Headlamp Range.......................................... 1-7
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-19
Air Filter, Passenger Compartment....................3-23
Airbag
Readiness Light..........................................3-28
Airbag System................................................1-55
Adding Equipment to Your
Airbag-Equipped Vehicle............................1-68
How Does an Airbag Restrain?......................1-61
Passenger Sensing System...........................1-63
Servicing Your Airbag-Equipped Vehicle..........1-68
What Makes an Airbag Inate?......................1-61
What Will You See After an Airbag Inates?.....1-62
When Should an Airbag Inate?....................1-60
Where Are the Airbags?...............................1-58Airbags
Passenger Status Indicator...........................3-29
All-Wheel Drive...............................................5-41
All-Wheel Drive Disabled Light..........................3-39
All-Wheel-Drive (AWD) System........................... 4-8
All-Wheel-Drive Service Light............................3-39
Antilock Brake System (ABS)............................. 4-5
Warning Light.............................................3-31
Appearance Care
Aluminum or Chrome-Plated Wheels..............5-88
Care of Safety Belts....................................5-85
Chemical Paint Spotting...............................5-89
Cleaning Exterior Lamps/Lenses....................5-86
Fabric/Carpet..............................................5-83
Finish Care
.................................................5-87
Finish Damage............................................5-89
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-85
Interior Cleaning..........................................5-82
Leather......................................................5-84
Sheet Metal Damage...................................5-89
Tires..........................................................5-88
Underbody Maintenance...............................5-89
Washing Your Vehicle...................................5-86
Weatherstrips..............................................5-85
Windshield and Wiper Blades........................5-87
Ashtray.........................................................3-18
Assistance Program, Roadside........................... 7-7
1

Audio System.................................................3-64
Audio Steering Wheel Controls....................3-118
Navigation/Radio System,
see Navigation Manual..............................3-98
Setting the Clock.........................................3-65
Audio System(s).............................................3-67
Audio Systems
Radio Reception........................................3-119
Theft-Deterrent Feature...............................3-118
Automatic Headlamp System............................3-14
Automatic Transmission
Fluid..........................................................5-22
Operation...........................................2-24, 2-27
B
Battery..........................................................5-35
Electric Power Management..........................3-16
Run-Down Protection...................................3-17
Belt Routing, Engine.......................................6-16
Bluetooth
®.....................................................3-98
Brake
Emergencies................................................ 4-5
Brake Fluid....................................................5-32
Brakes..........................................................5-32
Antilock....................................................... 4-5
Parking......................................................2-31
System Warning Light..................................3-30Braking........................................................... 4-4
Braking in Emergencies..................................... 4-5
Break-In, New Vehicle.....................................2-19
Bulb Replacement...........................................5-46
Fog Lamp ..................................................3-14
Halogen Bulbs............................................5-43
Headlamp Aiming........................................5-43
Headlamps.................................................5-43
Headlamps, Front Turn Signal, Sidemarker,
and Parking Lamps..................................5-44
License Plate Lamps....................................5-46
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps........................................5-45
Buying New Tires...........................................5-64
C
Calibration.....................................................3-47
California
Perchlorate Materials Requirements................. 5-4
California Fuel.................................................. 5-6
California Proposition 65 Warning....................... 5-4
Canadian Owners................................................ ii
Capacities and Specications............................5-97
Carbon Monoxide
Engine Exhaust...........................................2-35
Liftgate......................................................2-12
Winter Driving.............................................4-17
2