2009 NISSAN MURANO navigation

Black plate (256,1)
Model "Z51-D" EDITED: 2007/ 10/ 2
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
Symptom Solution
System fails to interpret the command
correctly.1. Ensure that the command is valid. (See “NISSAN VOICE RECOGNITION SYSTEM (models with navigation system)” later in
this section; page 4-132.)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too noisy to
use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag.1. Ensure that the voicetag requested matches what was originally stored. This can be confirmed by using the “List Names”
command. (See “PHONEBOOK REGISTRATION” earlier in this section.)
2. Replace one of the names being confused with a new name.
4-94Monitor, heater, air conditioner, audio, phone and voice recognition systems

Black plate (257,1)
Model "Z51-D" EDITED: 2007/ 10/ 2
WARNING
.Use a phone after stopping your
vehicle in a safe location. If you
have to use a phone while driving,
exercise extreme caution at all
times so full attention may be given
to vehicle operation.
.If you find yourself unable to devote
full attention to vehicle operation
while talking on the phone, pull off
the road to a safe location and stop
your vehicle before doing so.
CAUTION
To avoid draining the vehicle battery,
use a phone after starting the engine.
Your NISSAN is equipped with Bluetooth
®
Hands-Free Phone System. If you are an owner
of a Bluetooth®enabled cellular phone, you can
set up the wireless connection between your
cellular phone and the in-vehicle phone module.
With Bluetooth
®wireless technology, you can
make or receive a telephone call with your
cellular phone in your pocket.
Once your cellular phone is paired to the in-
vehicle phone module, no phone connectingprocedure is required anymore. Your phone is
automatically connected with the in-vehicle
phonemodulewhentheignitionswitchis
pushed to the ON position with the registered
cellular phone turned on and carried in the
vehicle.
You can register up to 5 different Bluetooth
®
cellular phones in the in-vehicle phone module.
However, you can talk on only one cellular phone
at a time.
The NISSAN Voice Recognition system sup-
ports the phone commands, so dialing a phone
number using your voice is possible.
Before using the Bluetooth
®Hands-Free Phone
System, refer to the following notes.
.Set up the wireless connection between a
cellular phone and the in-vehicle phone
module before using the Bluetooth
®
Hands-Free Phone System.
.Some Bluetooth
®enabled cellular phones
may not be recognized by the in-vehicle
phone module. Please visit
www.nissanusa.com/bluetooth for a recom-
mended phone list.
.You will not be able to use a hands-free
phone under the following conditions:
— Your vehicle is outside of the telephone
service area.— Your vehicle is in an area where it is
difficult to receive radio waves; such as in
a tunnel, in an underground parking
garage, behind a tall building or in a
mountainous area.
— Your cellular phone is locked in order not
to be dialed.
.When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person’s voice
during a call.
.Immediately after the ignition switch is
pushed to the ON position, it may be
impossible to receive a call for a short
period of time.
.Do not place the cellular phone in an area
surrounded by metal or far away from the in-
vehicle phone module to prevent tone quality
degradation and wireless connection dis-
ruption.
.While a cellular phone is connected through
the Bluetooth
®wireless connection, the
battery power of the cellular phone may
discharge quicker than usual.
.If the Bluetooth
®Hands-Free Phone System
seems to be malfunctioning, please visit
www.nissanusa.com/bluetooth for trouble-
shooting help.
BLUETOOTH®HANDS-FREE PHONE
SYSTEM WITHOUT NAVIGATION
SYSTEM (if so equipped)
Monitor, heater, air conditioner, audio, phone and voice recognition systems4-95

Black plate (271,1)
Model "Z51-D" EDITED: 2007/ 10/ 2
NISSAN Voice Recognition allows hands-free
operation of the systems equipped on this
vehicle, such as phone and vehicle information
as a factory default setting (Standard Mode) .
Commands that are available are always shown
on the display and announced by the system.
You can complete your desired operation by
simply following the prompts given by the
system. In this mode, hands-free operation of
Audio, Climate Control and Display is not
available through NISSAN Voice Recognition.
For advanced operation, you can change to an
Alternate Command Mode that enables the
operation of the display, audio, and climate
control through NISSAN Voice Recognition.
When this mode is active, an expanded list of
commands can be spoken after pushing the
TALK
switch, and the voice command
menu prompts are turned off. Note that in this
mode the recognition success rate may be
affected as the number of available commands
and the ways of speaking each command are
increased. (See “NISSAN VOICE RECOGNI-
TION ALTERNATE COMMAND MODE” later in
this section for details about Alternate Com-
mand Mode.)
To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. (See “SPEAKER ADAPTATION FUNC-
TION” later in this section.) Otherwise, it isrecommended that Alternate Command Mode
be turned off and Standard Mode be used for
the best recognition performance.
For the voice commands for the navigation
system, refer to the Navigation System Owner’s
Manual of your vehicle.
NISSAN VOICE RECOGNITION
STANDARD MODE
Displaying user guide
IfyouusetheNISSANVoiceRecognition
system for the first time or you do not know
how to operate it, you can display the User
Guide for confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which
contains basic instructions and tutorials for
several voice commands.
SAA1783
1. Push theINFObutton on the instrument
panel.
2. Highlight the “Others” key using the multi-
function controller and push theENTER
button.
3. Highlight the “Voice Recognition” key using
the multi-function controller and push the
ENTERbutton.
4. Highlight the “User Guide” key using the
multi-function controller and push theEN-
TERbutton.
NISSAN VOICE RECOGNITION
SYSTEM (models with navigation
system) (for U.S.)
Monitor, heater, air conditioner, audio, phone and voice recognition systems4-109

Black plate (274,1)
Model "Z51-D" EDITED: 2007/ 10/ 2
commands. If the TALKswitch is pushed
before the initialization completes, the display
will show the message: “Phonetic data down-
loaded. Please wait.” or a beep sounds.
BEFORE STARTING
To get the best recognition performance from
NISSAN Voice Recognition, observe the follow-
ing:
.The interior of the vehicle should be as quiet
as possible. Close the windows to eliminate
the surrounding noises (traffic noise and
vibration sounds, etc.) , which may prevent
the system from correctly recognizing the
voice commands.
.Wait until the tone sounds before speaking a
command.
.Speak in a natural conversational voice
without pausing between words.
.If the air conditioner is set to “Auto”, the fan
speed is automatically lowered so that your
commands can be recognized more easily.
SAA1859
GIVING VOICE COMMANDS
1. Push the TALKswitch located on the
steering wheel.
SAA1908
2. A list of commands appears on the screen,
and the system announces, “Would you like
to access Phone, Navigation, Information or
Help?”.
3. After the tone sounds and the icon on the
screen changes from
to, speak a
command.
4. Continue to follow the voice menu prompts
and speak after the tone sounds until your
desired operation is completed.
Operating tips
.Say a command after the tone.
.Commands that are available are always
shown on the display and spoken through
4-112Monitor, heater, air conditioner, audio, phone and voice recognition systems

Black plate (276,1)
Model "Z51-D" EDITED: 2007/ 10/ 2
Command List
Category Command:
Command Action
Phone Operates Phone function
Navigation Operates Navigation function
Information Displays vehicle Information function
Help
Displays User Guide
.Phone Command:
Command Action
Dial Number Makes a call to a spoken phone number up to 10 digits.
Redial Makes a call to the latest dialed number.
Phonebook Makes a call to a contact that is stored in the Phonebook.
International Call Makes an international call by allowing more than 10 digits to be spoken.
Change Number
Corrects the phone number when it is not recognized. (Available during phone number entry)
.Navigation Command:
See the separate Navigation System Owner’s Manual.
.Information Command:
Command Action
Fuel Economy Displays fuel economy information.
Maintenance
Displays maintenance information.
4-114Monitor, heater, air conditioner, audio, phone and voice recognition systems

Black plate (277,1)
Model "Z51-D" EDITED: 2007/ 10/ 2
Voice command examples
To use the NISSAN Voice Recognition function,
speaking one command is sometimes sufficient,
but at other times it is necessary to speak two or
more commands. As examples, some additional
basic operations by voice commands are
described here.
For navigation system commands, see the
separate Navigation System Owner’s Manual.
SAA1859
Example 1 - Placing a call to the phone
number 800-662-6200:
1. Push the TALK
switch located on the
steering wheel.
SAA1908
2. The system announces, “Would you like to
access Phone, Navigation, Information or
Help?”
3. Speak “Phone”.
Monitor, heater, air conditioner, audio, phone and voice recognition systems4-115

Black plate (280,1)
Model "Z51-D" EDITED: 2007/ 10/ 2
SAA1859
Example 2 - Placing an international call to
the phone number 011-81-111-222-3333:
1. Push the TALK
switch located on the
steering wheel.
SAA1908
2. The system announces, “Would you like to
access Phone, Navigation, Information or
Help?”
3. Speak “Phone”.
SAA1909
4. Speak “International Call”.
4-118Monitor, heater, air conditioner, audio, phone and voice recognition systems

Black plate (284,1)
Model "Z51-D" EDITED: 2007/ 10/ 2
List of help commands
Navigation Commands:
See the separate Navigation System Owner’s Manual.
Phone Commands:
COMMAND ACTION
Phone Redial Redials the phone number last dialed.
Phone Dial Dials the phone number given in the command.
Phonebook Shows the first page of the “Phonebook” list.
Outgoing Calls Shows the outgoing call history (1 to 5) .
Incoming Calls
Shows the incoming call history (1 to 5) .
Audio Commands:
.Music Box
COMMAND ACTION
Music Box
Turns on the “Music Box” hard-disk drive audio system.
.Radio
COMMAND ACTION
Radio Turns the radio on, selecting the station and band last played.
Radio AM Turns to the AM band, selecting the station last played.
Radio FM
Turns to the FM band, selecting the station last played.
4-122Monitor, heater, air conditioner, audio, phone and voice recognition systems