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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
5 5A Moonroof, Door lock switch
illumination, Rearview mirror with
microphone
6 20A Liftglass release motor, Door
unlock/lock
7 15A Trailer stop/turn
8 15A Ignition switch power, PATS,
Cluster
9 2A 6R TCM/PCM (Ignition
RUN/START), Fuel pump relay
10 5A Front wiper RUN/ACC relay in
PDB
11 5A Radio start
12 5A Rear wiper motor RUN/ACC,
Trailer battery charge relay in
PDB, Radio
13 15A Heated mirror, Manual climate
rear defrost indicator
14 20A Horn
15 10A Reverse lamps
16 10A Trailer reverse lamps
17 10A RCM (restraints), Passenger
occupancy
18 10A Reverse park aid, IVD switch,
IVD, AWD module, Heated seat
switches, Compass,
Electrochromatic mirror, AUX
climate control
19 — Not used
20 10A Manual climate, DEATC, Brake
shift
21 — Not used
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
22 15A Brake switch, Bi-color stop lamps,
CHMSL, All turn lamps
23 15A Interior lamps, Puddle lamps,
Battery saver, Instrument
illumination, Homelink
24 10A Cluster, Theft LED
25 15A Trailer tow park lamps
26 15A License plate/rear park lamp,
Front park lamps, Manual climate
27 15A Tri-color stop lamps
28 10A Manual/DEATC
CB1 25A Windows
The following relays are located on either side of the passenger
compartment fuse panel. See your authorized dealer for service of these
relays.
Fuse/Relay Location Description
Relay 1 Delayed accessory relay
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The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 50A** BATT 2 (SJB)
2 50A** BATT 3 (SJB)
3 50A** BATT 1 (SJB)
4 30A** Fuel pump, Injectors
5 30A** Third row seat (left)
6 40A** ABS pump
7 40A** Powertrain Control Module
(PCM)
8 — Not used
9 — Not used
10 30A** Power seat (right)
11 30A** Starter
12 30A** Third row seat (right)
13 30A** Trailer tow battery charger
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
40 15A* Fan clutch, PCV valve, AC clutch
relay, GCC fan
41 15A* SDARS, DVD, SYNC
42 15A* Redundant brake switch, EVMV,
MAFS, HEGO, EVR, VCT1 (4.6L
engine only), VCT2 (4.6L engine
only), CMCV (4.6L engine only),
CMS
43 15A* Coil on plug (4.6L engine only),
Coil tower (4.0L engine only)
44 15A* Injectors
45B — GCC fan relay
45A — Not used
46B — Not used
46A — Not used
49 — Fuel pump relay
50B — A/C clutch relay
50A — Fog lamps relay
51 — Not used
52 — Not used
53 — One Touch Integrated Start
(OTIS) (diode)
54 — Trailer battery charger relay
55B — Front wiper relay
55A — PCM relay
56B — Starter relay
56A — Blower relay
* Mini Fuses ** Cartridge Fuses
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