Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
Dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many Dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained Technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your Dealership about the training and
certification their technicians have received.
Factory Authorized Systems Checks
In the event your vehicle experiences a component related concern,
please contact your Ford, Lincoln or Mercury dealership. The Ford Motor
Company Trained Technicians who work at Ford, Lincoln or Mercury
dealerships are specifically trained to understand your vehicle.
A proper repair begins with a thorough system check. Factory
Authorized Systems Checks can ONLY be found at a Ford or Lincoln
Mercury dealership. In some circumstances, the Technician may need to
request your authorization to perform additional operations to determine
the final diagnosis. The Technician’s goal is to ensure that your vehicle is
fixed right the first time, at the best value to you.
The following list represents several of the Factory Authorized Systems
Checks available at participating Ford and Lincoln Mercury Dealerships:
•Climate Control
•Check Engine Light
•All Wheel Drive/Four-Wheel Drive
•Automatic Transmission
•Engine Cooling/Cabin Heating
•Suspension/Steering
•Charge/Start/Battery
•Wheel Alignment
•Brakes
And when your vehicle needs replacement parts, insist that only parts
meeting Ford Motor Company’s specifications are used. Genuine Ford
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Multi-point Inspection
In order to keep your vehicle running right, it is important that you have
the systems on your vehicle checked regularly. This can help identify any
potential issue before there are any problems. Ford Motor Company
suggests the following multi-point inspection to be performed at every
scheduled maintenance as the way to ensure your vehicle keeps running
right.
Check every month
❑Check function of all interior and exterior lights❑Check tires for wear and correct air pressure, including spare tire
❑Check windshield washer fluid level
❑Check engine oil level
Check every six months
❑Check lap/shoulder belts and seat latches for wear and function❑Check that externally mounted spare tire is properly stowed (tight)
❑Check parking brake for proper operation
❑Check safety warning lamps (brake, ABS, air bag, safety belt) for operation
❑Check cooling system fluid level and coolant strength
❑Check low voltage (underhood) battery connections and clean if necessary
❑Check washer spray, wiper operation and clean all wiper blades (replace as necessary)
❑Check and lubricate all hinges, latches and outside locks. Inspect for correct operation
❑Check and lubricate door rubber weatherstrips. Inspect for excessive wear
❑Check and clean body and door drain holes. Inspect for clogs and obstructions
Multi-point inspection - Recommended at every visit
❑Check and top up fluid levels: brake, engine coolant recovery reservoir, motor/electronics reservoir and window washer.❑Inspect tires for wear and correct air pressure.
❑Check exhaust system for leaks, damage, loose parts and foreign materials.
❑Check low voltage (underhood) battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers and heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air cleaner filter and elements.
❑Inspect half-shaft dust boots.
❑Check shocks, struts and other suspension components for leaks and damage.
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NORMAL SCHEDULED MAINTENANCE AND LOG
The following section contains the “Normal Schedule”. This schedule is
presented at specific mileage (kilometer) intervals with exceptions
noted.
ADDITIONAL INFORMATION AVAILABLE ON THE WEB
To learn more about the importance of routine and dealer-performed
maintenance on your vehicle, please visit the Ford Customer Service Web
site. You’ll also find important warranty information, customer assistance,
technical expertise, frequently asked questions and much more. The Web
site location is: www.genuineservice.com.
Then go to the vehicles and services pick at the Web site.
U.S. AND CANADIAN SCHEDULE
5,000 miles (8,000 km)
❑Inspect tires for wear and measure tread depth❑Rotate tiresDEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
10,000 miles (16,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter, replace if necessary
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
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20,000 miles (32,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect brake pads, shoes, rotors, drums, brake lines and
hoses and parking brake
❑Inspect engine and Motor/electronics cooling system and
hoses
❑Inspect steering linkage, suspension and, if equipped, half-
shafts, driveshaft and ball joints
❑Inspect exhaust system and heat shields❑Replace high voltage battery A/C filter
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
30,000 miles (48,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter, replace if necessary❑Replace engine air filter
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
40,000 miles (64,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect brake pads, shoes, rotors, drums, brake lines and
hoses and parking brake
❑Inspect engine and Motor/electronics cooling system and
hoses
❑Inspect steering linkage, suspension and, if equipped, half-
shafts, driveshaft and ball joints
❑Inspect exhaust system and heat shields❑Replace high voltage battery A/C filter
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
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50,000 miles (80,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter, replace if necessary
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
60,000 miles (96,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect brake pads, shoes, rotors, drums, brake lines and
hoses and parking brake
❑Inspect engine and Motor/electronics cooling system and
hoses
❑Inspect steering linkage, suspension and, if equipped, half-
shafts, driveshaft and ball joints
❑Inspect exhaust system and heat shields❑Replace high voltage battery A/C filter❑Replace engine air filter
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
70,000 miles (112,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter, replace if necessary
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
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80,000 miles (128,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect brake pads, shoes, rotors, drums, brake lines and
hoses and parking brake
❑Inspect engine and Motor/electronics cooling system and
hoses
❑Inspect steering linkage, suspension and, if equipped, half-
shafts, driveshaft and ball joints
❑Inspect exhaust system and heat shields❑Replace high voltage battery A/C filter
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
90,000 miles (144,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter, replace if necessary❑Replace engine air filter
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
100,000 miles (160,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect brake pads, shoes, rotors, drums, brake lines and
hoses and parking brake
❑Inspect engine and Motor/electronics cooling system and
hoses
❑Inspect steering linkage, suspension and, if equipped, half-
shafts, driveshaft and ball joints
❑Inspect exhaust system and heat shields❑Replace high voltage battery A/C filter❑Replace engine coolant and Motor/electronics coolant (see
Motorcraft Premium Gold Coolant Change Record)
❑Inspect accessory drive belt❑Replace spark plugs
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
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110,000 miles (176,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter, replace if necessary
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
120,000 miles (192,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect brake pads, shoes, rotors, drums, brake lines and
hoses and parking brake
❑Inspect engine and Motor/electronics cooling system and
hoses
❑Inspect steering linkage, suspension and, if equipped, half-
shafts, driveshaft and ball joints
❑Inspect exhaust system and heat shields❑Replace high voltage battery A/C filter❑Replace engine air filter
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
130,000 miles (208,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter, replace if necessary
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
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SPECIAL OPERATING CONDITIONS
Towing a trailer or using a camper or car-top carrier
Every 5,000 miles, 6 months or
200 hours of engine operation
(whichever comes first)Change engine oil and replace filter
Every 5,000 milesInspect tires and rotate
Inspect wheel ends for end play and noise
140,000 miles (224,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect brake pads, shoes, rotors, drums, brake lines and
hoses and parking brake
❑Inspect engine and Motor/electronics cooling system and
hoses
❑Inspect steering linkage, suspension and, if equipped, half-
shafts, driveshaft and ball joints
❑Inspect exhaust system and heat shields❑Replace high voltage battery A/C filter
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
150,000 miles (240,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter❑Replace engine air filter❑Replace engine coolant and Motor/electronics coolant (see
Motorcraft Premium Gold Coolant Change Record)
❑Replace accessory drive belt (if not replaced in the last
100,000 miles)
❑Inspect PCV valve for flow and replace, if required❑Replace rear axle lubricant (4WD vehicles only)
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
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