2009 Mercury Mariner Hybrid Owner's Manuals

ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts
that require cleaning and pressure rinse clean. In Canada use
Motorcraft Engine Shampoo (CXC-66-A).
•Cover the highlighted areas to prevent water damage when cleaning
the engine.Note:As with all transmissions, be especially careful as
water entry into the vents can damage internal parts.
•Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
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PLASTIC (NON-PAINTED) EXTERIOR PARTS
Use only approved products to clean plastic parts. These products are
available from your authorized dealer.
•For routine cleaning, use Motorcraft Detail Wash (ZC-3-A).
•If tar or grease spots are present, use Motorcraft Bug and Tar
Remover (ZC-42).
•For plastic headlamp lenses, use Motorcraft Ultra Clear Spray Glass
Cleaner (ZC-23).
WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, water repellent
coatings, tree sap, or other organic contamination; these contaminants
may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass
Cleaner (ZC-23), available from your authorized dealer.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
Motorcraft Premium Windshield Washer Concentrate (ZC-32-A),
available from your authorized dealer. This washer fluid contains
special solution in addition to alcohol which helps to remove the hot
wax deposited on the wiper blade and windshield from automated car
wash facilities. Be sure to replace wiper blades when they appear
worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
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INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean and damp white cotton cloth, then with a clean and dry white
cotton cloth; you may also use Motorcraft Dash & Vinyl Cleaner
(ZC-38-A) on the instrument panel and interior trim areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Apply Motorcraft Deluxe Leather and Vinyl Cleaner (ZC-11-A) [In
Canada use Motorcraft Multi-Purpose Cleaner (CXC-101)] to the wiped
area and spread around evenly.
3. Apply more Motorcraft cleaner to a clean, white, cotton cloth and
press the cloth onto the soiled area–allow this to set at room
temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54).
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•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use
Motorcraft Multi-Purpose Cleaner (CXC-101).
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side-airbag system and affect performance of
the side airbag in a collision.
LEATHER SEATS (IF EQUIPPED)
Your leather seating surfaces have a clear, protective coating over the
leather.
•To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl
Cleaner (ZC-11-A). In Canada, use Motorcraft Vinyl Cleaner (CXC-93).
Dry the area with a soft cloth.
•To help maintain its resiliency and color, use the Motorcraft Deluxe
Leather Care Kit (ZC-11-D), available from your authorized dealer. In
Canada, use Motorcraft Vinyl Cleaner (CXC-93) or an equivalent
high–quality leather care product.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
Note:In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
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FORD AND LINCOLN MERCURY CAR CARE PRODUCTS
Your Ford or Lincoln Mercury authorized dealer has many quality
products available to clean your vehicle and protect its finishes. These
quality products have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and appearance of your vehicle. Each product is made from high quality
materials that meet or exceed rigid specifications. For best results, use
the following products or products of equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Car Wash (Canada only) (CXC-83)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Custom Clear Coat Polish (ZC-8-A)
Motorcraft Custom Vinyl Protectant (ZC-40-A)
Motorcraft Dash and Vinyl Cleaner (ZC-38-A)
Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11-A)
Motorcraft Leather Care Kit (U.S. only) (ZC-11-D)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20)
Motorcraft Engine Shampoo (Canada only) (CXC-66-A)
Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101)
Motorcraft Premium Glass Cleaner (Canada only) (CXC-100)
Motorcraft Premium Liquid Wax (ZC-53-A)
Motorcraft Premium Windshield Washer Concentrate (U.S. only)
(ZC-32-A)
Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover (U.S. only) (ZC-14)
Motorcraft Tire Clean and Shine (ZC-28)
Motorcraft Triple Clean (U.S. only) (ZC-13)
Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23)
Motorcraft Vinyl Cleaner (Canada only) (CXC-93)
Motorcraft Wash and Wax (Canada only) (CXC-95)
Motorcraft Wheel and Tire Cleaner (ZC-37-A)
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty
Guide/Customer Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
High Voltage Information
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
Your vehicle consists of various high voltage components and wiring. All
of the high voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange stripe tape. Do not come in contact with these components.
The following are specific locations in the rear cargo area that consist of
high voltage components and/or wiring.
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1. High voltage connector shield
2. Service Disconnect
3. High voltage battery case
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
1
2
3
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OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom of the instrument panel.
2. At the front of the vehicle, lift up
on the auxiliary latch handle located
in the center between the hood and
the grille.
3. Lift the hood open and secure it
with the prop rod.
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
1. Engine coolant reservoir
2. Motor/Electronics (M/E) coolant
reservoir
3. Engine oil filler cap
4. Brake fluid reservoir
5. Power distribution box6. Low voltage (underhood) battery
7. Engine air filter assembly
8. Engine oil dipstick
9. Windshield washer fluid reservoir
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