197 Controls in detail
Open air
Opening the door windows
Press switch1 or2 to the resistance
point.
The corresponding window will move
downwards until you release the
switch.
Closing the door windows
Pull switch1 or2 to the resistance
point.
The corresponding window will move
upwards until you release the switch.Fully opening the door windows
(Express-open)
Press switch1 or2 past the
resistance point and release.
The corresponding window opens
completely.
Fully closing the door windows
(Express-close)
Pull switch1 or2 past the
resistance point and release.
The corresponding window closes
completely.Stopping the door windows
Press or pull respective switch again.
Warning!
G
If you pull and hold the switch up when
closing the window, and upward movement
of the window is blocked by some obstruc-
tion including but not limited to arms, hands,
fingers, etc., the automatic reversal will not
operate.
Warning!
G
Driver’s door only:
If within 5 seconds you again pull the switch
past the resistance point and release, the
automatic reversal will not function.
!
If the upward movement of the window is
blocked during the closing procedure, the
window will stop and open slightly.
Remove the obstruction, pull the switch again
past the resistance point and release.
If the window still does not close when there is
no obstruction, then pull and hold the switch
again. The window will then close without the
obstruction sensor function.
198 Controls in detailOpen airSynchronizing power windows
The power windows must be synchronized
each time
after the battery has been
disconnected
if the power windows cannot be fully
opened (Express-open) or closed
(Express-close)
Switch on the ignition (
page 40).
Pull the power window switches until
the windows are closed.
Hold the switches for approximately
1 second.
The power windows are synchronized.
Opening and closing the soft top
For safety reasons, the soft top can only be
opened and closed when the vehicle is
stationary.
Also for safety reasons, the door windows
open automatically if the soft top is not
opened or closed completely and a door is
open.
Warning!
G
To prevent possible accidents, only drive the
vehicle with the soft top either completely
closed and locked, or fully lowered into its
storage compartment.
If the soft top does not open or close com-
pletely, the soft top hydraulic system is de-
pressurized and the soft top is lowered:
after approximately seven minutes
when the ignition is switched on
after approximately 15 seconds when
the ignition is switched off
Shortly before the soft top is lowered, a
warning will sound and the K symbol and
the message
Top Lowering
appear in the
multifunction display.
Lock the soft top again before driving any
further. Otherwise, the unlocked soft top
could open while the vehicle is in motion and
cause you to lose control of the vehicle. You
or others could be injured as a result.
215 Controls in detail
Useful features
Tele Aid
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password in the mail. You may
use this password to access the Tele Aid
section in“Owner’s Online” at
www.mbusa.com. The “My Tele Aid” sec-
tion will give you access to account infor-
mation, remote door unlock and more.The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
vehicle battery power is available
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
CenterThe Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The Tele Aid system utilizes the cellular
network for communication and the GPS
(Global P
ositioning S
ystem) satellites for
vehicle location. If either of these signals
are unavailable, the Tele Aid system may
not function and if this occurs, assistance
must be summoned by other means.
!
In order to activate the Tele Aid system, a
subscriber agreement must be completed. To
ensure your system is activated and operational,
please press the ¡button to perform the ac-
quaintance call. Failure to complete either of
these steps may result in a system that is not ac-
tivated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
Location of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
220 Controls in detailUseful featuresCall priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Emer-
gency calls can only be terminated by a Re-
sponse Center or Customer Assistance
Center representative, whereas Roadside
Assistance and Information calls can also
be terminated by pressing button
t
on
the multifunction steering wheel.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet in the “My Tele Aid” section
of “Owner’s Online”, using the ID and pass-
word (USA only).
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
i
When a Tele Aid call has been initiated, the
audio system is muted and the selected mode
(radio or CD) pauses. The mobile phone (if con-
nected) switches off. If you must use this phone,
we recommend that you use it only with the ve-
hicle at a standstill in a safe location. The multi-
function display in the instrument cluster is
available for use. After the Tele Aid call has end-
ed, the optional mobile phone switches on again.
A PIN entry might be necessary.
i
The remote door unlock feature is available
if the relevant cellular phone network is
available.
The SOS button will flash and the message
Connecting Call
will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
recessed handle again.
339 Practical hints
What to do if ...
Left display
Right display
Possible cause/
consequence
Possible solution
;
(USA only)
3
(Canada only)
Brake
Service
Required
There are malfunctions, but the
electro-hydraulic brake system
is operating normally.
Contact an authorized Mercedes-Benz Center
immediately.
Release
Parking Brake
You are driving with the parking
brake set.
Release the parking brake (
page 49).
2
Brake Wear
The brake pads have reached
their wear limit.
Have the brake pads replaced as soon as pos-
sible.
!
Brake pad thickness must be visually
checked by a qualified technician at the intervals
specified in the Maintenance Booklet.
Excessive load on the brake system causes in-
creased wear of brake pads and brake disks. If
the brake pads have to be replaced multiple
times within one maintenance service interval,
the brake disks must be checked. Observe the
information given in the Maintenance Booklet
and contact an authorized Mercedes-Benz
Center.
Warning!
G
Have brake pad replacement and other work
on the electro-hydraulic brake system car-
ried out by qualified technicians only. Con-
tact your Mercedes-Benz Center for further
information. The electro-hydraulic brake
system must be deactivated prior to working
on the system. High pressure is intermit-
tently built up in the system as part of its
automatic self-test. In addition, the system
is automatically activated when the vehicle
is unlocked by remote control, when the
driver or passenger door is opened, when
the SmartKey in the starter switch is turned
to position1, when the brake pedal is
depressed or when the parking brake is
released.
Failure to deactivate the system prior to
maintenance will cause brake pistons to
extend and brake fluid to leak, which may
result in injuries (contusions and acid
burns), see “Electro-hydraulic brake sys-
tem” (
page 87).
357 Practical hints
Unlocking in an emergency
Unlocking in an emergency
Unlocking the vehicle
Unlocking the trunk
If you cannot unlock the trunk with the
SmartKey, open the trunk with the
mechanical key.
The handle is located above the rear
license plate recess.1Mechanical key locking tab
2Mechanical key
Press locking tab1 in the direction of
arrow and, at the same time, remove
mechanical key2 completely out of
the housing.
Trunk lid lock3Unlocking
Insert the mechanical key in the trunk
lid lock.
Perform the following two steps
simultaneously:
Turn the mechanical key
counterclockwise to the stop, to
position3.
Pull the trunk lid handle and lift the
trunk lid.
i
Unlocking the trunk with the mechanical key
will trigger the anti-theft alarm system when the
door is opened.
To cancel the alarm, insert the SmartKey in the
starter switch.
358 Practical hintsUnlocking in an emergencyUnlocking the driver’s door
If you can no longer lock or unlock the
doors using the SmartKey, unlock the
driver’s door using the emergency release
catch.The emergency release catch is located on
the left side in the trunk.
1Emergency release catch
Unlock the trunk (
page 357).
Pull emergency release catch1.
The door is unlocked.
Open the door in the normal way.
Contact an authorized Mercedes-Benz
Center.
i
Unlocking the driver’s door with the emer-
gency release catch will trigger the anti-theft
alarm system.
To cancel the alarm, insert the SmartKey in the
starter switch.
i
If it still is not possible to unlock the door,
pull more firmly on the emergency release catch.
374 Practical hintsTowing the vehicleWarning!
G
The brake system requires electrical power
to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its emer-
gency operation mode. To brake, the driver
must then apply significantly greater brake
pedal pressure and depress the pedal much
further to obtain the expected braking ef-
fect. If necessary, apply full pressure to the
brake pedal. Brakes are only applied to the
front wheels. Stopping distance is in-
creased! Adapt your driving style according-
ly. For more information, see
“Electro-hydraulic brake system”
(page 87).
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
!
Towing of the vehicle should only be done
using the properly installed towing eye bolt.
Never attach tow cable, tow rope or tow rod to
the vehicle chassis, frame or suspension parts.
i
To signal turns while being towed with the
hazard warning flasher in use, turn SmartKey in
starter switch to position2 and activate the
combination switch for the left or right turn
signal in the usual manner – only the selected
turn signal will operate.
Upon canceling the turn signal, the hazard
warning flasher will operate again.
i
When towing the vehicle with all wheels on
the ground, please note the following:
With the automatic central locking activated and
the SmartKey in starter switch position2 the
vehicle doors lock if the left front wheel as well
as the right rear wheel are turning at vehicle
speeds of approximately 9 mph (15 km/h) or
more.
To prevent the vehicle door locks from locking,
deactivate the automatic central locking
(
page 139) and switch off the tow-away alarm
(page 95).
i
The gear selector lever will remain locked in
park positionP and the SmartKey will not turn in
the starter switch if the battery is disconnected
or discharged. See notes on the battery
(
page 370).