Fuel and fuel tank
Problem
Possible causes/consequences and
X
X Solutions Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is defective.
X Turn the key to position 0(Y page 63 )in the ignition lock imme-
diately and remove it.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not released.
Or:
The key batteries are discharged.
X Unlock the vehicle using the emergency key element
(Y page 250).
X Open the tailgate (Y page 61).
X Manually unlock the tailgate using the emergency release
(Y page 251). The fuel filler flap is released, but the opening mechanism is jam-
med.
X
Release the fuel filler flap by hand (Y page 251).
X Consult a qualified specialist workshop. The fuel tank in a vehi-
cle with a diesel engine
has been run com-
pletely dry and the
engine will not start. There is air in the fuel system.
X
Refuel the vehicle (at least 5 litres).
X Turn the ignition on for at least 10 seconds. Turn the key to
position 2(Y page 63) in the ignition lock.
X Start the engine continuously for up to 10 seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for at least 10 seconds. Turn the key
to position 2(Y page 63) in the ignition lock.
X Start the engine again continuously for up to 10 seconds until
it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Troubleshooting
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Engine
Problem
Possible causes/consequences and
X
X Solutions The engine will not
start. You can hear the
starter motor operat-
ing. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
R The on-board voltage is too low because the starter battery is
too weak or discharged.
X Before the next start attempt, turn the key back to position 0
(Y page 63) in the ignition lock or press the Start/Stop but-
ton* until all the indicator lights in the instrument cluster have
gone out.
X Try to start the engine again (Y page 88). When doing so,
remember that excessively long and frequent attempts to start
the engine will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine will not
start. You can hear the
starter motor operat-
ing. The reserve fuel
warning lamp is on and
the fuel gauge
shows
0. The fuel tank has been run dry.
X
Refuel the vehicle. The engine will not
start. You cannot hear
the starter motor. The on-board voltage is too low because the starter battery is too
weak or discharged.
X
Jump-start the vehicle (Y page 276).
If the engine does not start despite attempting to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. 242
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Problem
Possible causes/consequences and
X
X Solutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or a mechanical
component of the engine control unit.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it. The coolant tempera-
ture gauge shows a
value above 120 †.
You also hear a warning
tone. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 177). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the radiator fan may be faulty. The
coolant is too hot and the engine is no longer being cooled suffi-
ciently.
X
If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. The engine does not
switch off. The ignition lock is faulty.
X
Open the fuse box in the engine compartment (Y page 281).
X Remove fuse 120 using the fuse extractor.
The engine stops.
If you wish to start the engine again:
X Replace the fuse. Troubleshooting
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Automatic transmission
Problem
Possible causes/consequences and
X XSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Turn the key in the ignition to position 0(Y page 63) or press
the Start/Stop button* repeatedly until all indicator lamps in
the instrument cluster go out.
X Wait at least 10 seconds before restarting the engine.
X Have the transmission checked at a qualified specialist work-
shop immediately. PARKTRONIC*
Problem
Possible causes/consequences and
X XSolutions Only the red segments
in the PARKTRONIC
warning display are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds and
the indicator lamp in
the PARKTRONIC but-
ton lights up. PARKTRONIC has malfunctioned and has switched itself off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning display are lit.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 203).
X Switch the ignition back on. 244
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Problem
Possible causes/consequences and
X XSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating* or inte-
rior lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 272).
or
X Jump-start the vehicle (Y page 276).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS
GO*. The key is in the
vehicle. A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle using the key in the ignition lock. Trailer towing*
Problem
Possible causes/consequences and
X XSolutions The ball coupling can-
not be locked.
The key cannot be
removed from the ball
coupling.
G
Risk of accident
The ball coupling is dirty.
The trailer coupling is damaged.
X Remove the ball coupling and clean it (Y page 203). If the ball
coupling still cannot be locked, remove the ball coupling. It must
no longer be used to tow a trailer, as safe operation is not guar-
anteed.
X Have the entire trailer coupling checked at a qualified specialist
workshop. 248
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Rear window wiper blade
G
Risk of injury
The wiper arm could be set in motion and
injure you if the windscreen wipers are
switched on.
Remove the key from the ignition lock before
replacing the wiper blade.
Removing X
Remove the key from the ignition lock.
X Fold wiper arm :away from the rear win-
dow until it engages.
X Position wiper blade ;at a right angle to
wiper arm :.
X Hold wiper arm :and press wiper
blade ;in the direction of the arrow until
it releases.
X Remove wiper blade ;.
Fitting X
Place the new wiper blade ;onto wiper
arm :.
X Hold wiper arm :and press wiper
blade ;in the opposite direction to the
arrow until it engages.
X Make sure that wiper blade ;is seated
correctly. X
Position wiper blade ;parallel to wiper
arm :.
X Fold wiper arm :back onto the rear win-
dow. Flat tyre
Flat tyre equipment variants
Your vehicle may be equipped with:
R a TIREFIT kit (Y page 209)
R a "Minispare" emergency spare
wheel* (Y page 210)
R a spare wheel * (Ypage 210) Preparing the vehicle
X Make sure that highway level* is selec-
ted 35
(Ypage 129).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Move the DIRECT SELECT selector lever to
P.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they get out of the vehicle.
X Make sure that no one is near the danger
area whilst a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Switch off the engine.
X Vehicles without KEYLESS GO*: remove
the key from the ignition lock.
X Vehicles with KEYLESS GO*: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
35 Not on steel-sprung vehicles. 262
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X
Vehicles with the AIRMATIC package*
or Off-Road Pro engineering package*:
remove the Start/Stop button from the
ignition lock.
X Get out of the vehicle.
X Close the driver’s door.
X Place the warning triangle (Y page 208) at
a suitable distance. Observe legal require-
ments.
i Only operate the electric air pump using
the socket in the footwell of the second row
of seats (Y page 163), even if the ignition
is turned off.
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, power to the
sockets is automatically cut-off. This
ensures that there is sufficient power to
start the engine. Using the TIREFIT kit
You can use the TIREFIT kit to seal small
punctures, particularly those in the tyre tread.
You can use TIREFIT at outside temperatures
down to -20 †. G
Risk of accident
In the following cases your safety is especially
endangered, as tyre sealant is insufficient if:
R there are cuts or punctures in the tyre
greater than 4 mm.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
Do not drive any further. Consult a qualified
specialist workshop which has the necessary
specialist knowledge and tools to carry out
the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop. X
Do not remove any foreign objects which
have penetrated the tyre, e.g. screws or
nails.
X Remove the TIREFIT kit, the accompanying
"max. 80 km/h" sticker and the electric air
pump from the stowage well underneath
the luggage compartment floor
(Y page 209). X
Affix part :of the sticker within the driv-
er's field of vision.
X Affix part ;of the sticker near the valve
on the wheel with the defective tyre. G
Risk of injury
TIREFIT must not come into contact with your
skin, eyes or clothing.
R If TIREFIT comes into contact with your
eyes or skin, immediately rinse thoroughly
with clean water.
R Change out of clothing which has come into
contact with TIREFIT immediately.
R If an allergic reaction occurs, consult a doc-
tor immediately.
Keep TIREFIT away from children.
R If TIREFIT is swallowed, immediately rinse
your mouth out thoroughly and drink plenty
of water.
R Do not induce vomiting. Consult a doctor
immediately.
R Do not inhale TIREFIT fumes. Flat tyre
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X
On downhill gradients: place the folding
wheel chock or similar behind the wheels
of the front and rear axle. X
Using wheel wrench ?, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts com-
pletely.
X Remove the spare wheel from the exterior
bracket* (Y page 210).
or
X Remove the "Minispare" emergency spare
wheel* from the stowage well under the
luggage compartment floor (Y page 210).
Raising the vehicle G
Risk of injury
The jack is designed only to raise the vehicle
for a short time while a wheel is being
changed.
The vehicle must be placed on stands if you
intend to work under it.
Make sure that the jack is placed on a firm,
non-slip, level surface. Do not use wooden
blocks or similar objects as a jack underlay.
The vehicle could otherwise fall off the jack
and seriously injure you.
Do not start the engine at any time while the
wheel is being changed.
Do not lie under the vehicle when it is being
supported by the jack. If you do not raise the
vehicle as described, it could slip off the jack (e.g. if the engine is started or a door or the
tailgate is opened or closed), and you could
be seriously injured.
G
Risk of accident
If you fail to position the jack correctly, the
vehicle may:
R slip off the jack
R injure you or others
R be damaged
Thus, it is important to make sure that the jack
is positioned correctly in the respective jack-
ing points. Before positioning the jack,
remove any dirt that may have collected in the
jacking points.
The jacking points for the jack are located
behind the wheel housings of the front wheels
and in front of the wheel housings of the rear
wheels (arrows). X
Position jack ;at jacking point :. Flat tyre
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