2009 MERCEDES-BENZ E-CLASS SALOON battery

Warning and indicator lamps in switches, buttons and exterior mirrors
Problem
Possible causes/consequences and
X
X Solutions The seat ventilation*
has switched off pre-
maturely or cannot be
switched on. The on-board voltage is too low, because too many consumers are
switched on.
X
Switch off consumers that are not required, e.g. rear window
heating or interior lighting. The seat heating* has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low, because too many consumers are
switched on.
X
Switch off consumers that are not required, e.g. rear window
heating or interior lighting. The steering wheel
heating* indicator lamp
on the lower left lever of
the steering column is
flashing. The on-board voltage is too low, because too many consumers are
switched on. The steering wheel heating* has switched off auto-
matically.
X
Switch off consumers that are not required, e.g. rear window
heating or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating* will switch back on automatically. When you press the
¿
button on the
control panel for
Thermatic 2-zone auto-
matic climate control/
Thermotronic luxury 3-
zone automatic climate
control*, the indicator
lamp in the button
flashes three times or
remains off. The cool-
ing system cannot be
switched on. Cooling has been deactivated due to a malfunction.
X Visit a qualified specialist workshop. The rear-window heat-
ing has switched off
prematurely or cannot
be switched on. The on-board voltage is too low, because too many consumers are
switched on.
X
Switch off consumers that are not required, e.g. seat heating*
or interior lighting.
Once the battery is sufficiently charged, the rear window heating
will switch back on automatically. Troubleshooting
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Engine
Problem
Possible causes/consequences and
X
X Solutions The engine will not
start.
The HOLD function or Distronic Plus* is activated.
X
Switch off HOLD (Y page 151) or Distronic Plus (Y page 146).
X Try to start the engine again. The engine will not
start. You can hear the
starter motor operat-
ing. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
R The on-board voltage is too low because the starter battery is
too weak or discharged.
X Before the next start attempt, turn the key back to position 0
(Y page 75) in the ignition lock or press the Start/Stop but-
ton* until all the indicator lights in the instrument cluster have
gone out.
X Try to start the engine again (Y page 103). When doing so,
remember that excessively long and frequent attempts to start
the engine will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine will not
start. You can hear the
starter motor operat-
ing. The reserve fuel
warning lamp is on and
the fuel gauge
shows
0. The fuel tank has been run dry.
X
Refuel the vehicle. The engine will not
start. You cannot hear
the starter motor. The on-board voltage is too low because the starter battery is too
weak or discharged.
X
Jump-start the vehicle (Y page 323).
If the engine does not start despite attempting to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Troubleshooting
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Problem
Possible causes/consequences and
X
X Solutions You have lost a key.
X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating* or inte-
rior lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 319).
or
X Jump-start the vehicle (Y page 323).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key.
The steering lock is mechanically blocked.
44
X Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS
GO*. The key is in the
vehicle. A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle using the key in the ignition lock. 44
Not vehicles with DIRECT SELECT selector lever. Troubleshooting
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Auxiliary heating*
Display messages
Possible causes/consequences and
X
X Solutions FAIL The starter battery is not charged sufficiently or the system
is faulty.
X
Charge the starter battery.
X Make another attempt to switch on the auxiliary heating
using the remote control.
X Have the auxiliary heating checked at a qualified specialist
workshop. $ FAIL The signal transmission between the transmitter and the vehi-
cle is faulty.
X
Change your position in relation to the vehicle, moving
closer if necessary.
X Make another attempt to switch the auxiliary heating on or
off using the remote control. © FAIL There is not enough fuel in the fuel tank, or the auxiliary heat-
ing is faulty.
X
Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating
using the remote control.
X Have the auxiliary heating checked at a qualified specialist
workshop. Parking up the vehicle
Problem
Possible causes/consequences and
X XSolutions The vehicle is to be left
parked up for longer
than four weeks. The battery can be damaged through exhaustive discharge.
X
Disconnect the battery (Y page 321) or connect to a trickle
charger.
i Have the battery checked at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre. The vehicle is to be left
parked up for longer
than six weeks. Damage resulting from non-use may occur if the vehicle is parked
up for long periods.
X
Visit a qualified specialist workshop and seek advice. 298
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bonnet
:upwards until the relevant bon-
net actuator cover ;no longer moves.
Bonnet actuator covers ;should now lie
flat against housing =(arrow).
X Close bonnet :(Ypage 219).
If bonnet :cannot be closed or the L
symbol appears in the multi-function display,
repeat the steps again. G
Risk of accident
If the bonnet can still not be engaged properly
or the Lsymbol appears in the multi-func-
tion display, do not continue driving. Other-
wise, the bonnet may open when driving and
block your view. Consult a qualified specialist
workshop. Otherwise, you may cause an acci-
dent and injure yourself and others. Resetting triggered NECK-PRO head
restraints
If the NECK-PRO head restraints are triggered
in an accident, you must reset the head
restraints on the driver's and the front-pas-
senger's seats. Otherwise, the additional pro-
tection will not be available in the event of
another rear-end collision. You can recognise
when head restraints have been triggered by
the fact that they have moved forwards and
can no longer be adjusted.
Mercedes-Benz recommends that you have
NECK-PRO head restraints checked at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre, following a rear-end col-
lision.
i This work requires a lot of strength. If you
have difficulty resetting the head
restraints, have this work carried out at a
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Example: Saloon
X
Tilt the top of the head restraint cushion
forwards in the direction of arrow :.
X Push the head restraint cushion down in
the direction of arrow ;as far as it will go.
X Push the head restraint cushion firmly
backwards in the direction of arrow =until
it engages.
X Repeat this procedure for the second head
restraint. Replacing batteries (key and remote
control)
Notes
It is advisable to have the batteries replaced
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic substan-
ces. For this reason, keep batteries away from
children.
If a battery is swallowed, consult a doctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. They contain highly toxic sub-
stances.
Take discharged batteries to a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre, or to a special collection point
for old batteries. Replacing batteries (key and remote control)
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Key
Checking the battery X
Press the &or% button.
The battery is working properly if the bat-
tery charge indicator lamp lights up briefly.
Removing/installing the battery You require a CR 2025 3 V cell battery.
X Remove the emergency key element from
the key (Y page 299). X
Press the emergency key element into the
opening in the key in the direction of
arrow ;until cover :of the battery tray
opens. Be sure that your fingers are not
stopping the cover from opening. X
Remove the cover of the battery tray.
X Repeatedly tap the key against your palm
until battery =falls out of the key.
X Insert the new battery with the positive
pole facing upwards. Use a lint-free cloth to
do so. X
Insert the front tabs of the battery tray's
cover first and then press to close it.
X Check the function of all key buttons on the
vehicle. Auxiliary heating* remote control
One 6 V pin battery, type 2CR11108 is
required. X
Prise apart the side arms of battery
cover ;and pull off battery cover ;.
X Remove old battery :.
X Insert the new battery. Observe the polarity
signs on the back of the remote control
when doing so.
X Slide battery cover ;back onto the
remote control.
X Use the remote control to check the vehi-
cle's auxiliary heating functions. Changing bulbs
Notes on changing bulbs
i If you need assistance in changing the
bulbs, contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends
that you use a Mercedes-Benz Service
Centre for this purpose. In particular, work
relevant to safety or on safety-related sys-
tems must be carried out at a qualified spe-
cialist workshop. 304
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loss warning system or with the tyre pressure
monitor*.
! The maximum permissible distance which
can be driven in run-flat mode depends on
the load in the vehicle. It is 80 km if the
vehicle is partially laden and 30 km if fully
laden.
The maximum permissible distance which
can be driven in run-flat mode is counted
from the moment the tyre pressure loss
warning appears in the multi-function dis-
play.
You must not exceed a maximum speed of
80 km/h. G
Risk of accident
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example:
R when cornering
R when braking
R when accelerating rapidly
Adapt your driving style accordingly and avoid
sudden changes in direction and sudden
acceleration, as well as driving over obstacles
(i.e. kerbs, potholes), and driving off-road.
This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be driven in run-flat mode depends to a large
extent on the loads placed on the vehicle. It
can be shorter due to high speeds, a heavy
load, sudden acceleration and/or manoeu-
vring, the road surface condition, outside tem-
perature, etc., or further, if you drive carefully
and conservatively.
Do not continue to drive in run-flat mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre. After driving in run-flat mode, you must have
the wheel(s) checked for damage at a quali-
fied specialist workshop which has the nec-
essary specialist knowledge and tools to carry
out the work required. The faulty tyre must be
replaced in every case.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop.
Vehicles with MOExtended tyres*: if you
change one or all of the tyres, make sure that
you only use tyres marked MOExtended of the
specified size for the vehicle. Battery
Notes on the vehicle battery
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Consult a Mercedes-Benz Service Centre if
you wish to leave your vehicle parked up for
a long period of time. G
Risk of injury
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks. Battery
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Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
H
Environmental note
Do not dispose of batteries in the household
rubbish. Dispose of defective batteries in an
environmentally responsible manner. Take
them to a Mercedes-Benz Service Centre or
to a special collection point for old batteries. G
Risk of injury
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal objects on a battery.
Otherwise, you could cause a short circuit
and the battery's gas mixture could ignite. R
make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as a result of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
a possible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using a cloth. The
battery may explode as a result of electro-
static charge or due to flying sparks.
! Before loosening the terminal clamps of
the battery, switch off the engine and
remove the key or, on vehicles with KEY-
LESS GO*, make sure that the ignition is
not switched on. In the instrument cluster,
all of the indicator lamps must be out. Oth-
erwise, you may destroy electronic compo-
nents, such as the alternator.
i Mercedes-Benz recommends that you
have work involving the battery, e.g.
removal, charging and replacement, car-
ried out at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre.
Installation location of the battery Saloon
Depending on its engine type, your vehicle is
equipped with a battery in the engine com-
partment or boot/luggage compartment. It is
located in front of the bulkhead on the right-
hand side or in the spare wheel well on the320
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