Cleaning th
ewheels !
Do no tuse acidic wheel cleaners to
remove brak edust .This could damage
wheel bolt sand brak ecom ponents.
Cleaning th ewindows X
Clean th einside and outside of th ewin-
dows wit hadamp cloth and acleaning
product approved and recommended by
Mercedes-Benz.
! Clean th ewaterdrainage channels of the
windscree nand th erear window at regular
intervals. Under certain circumstances,
deposits suc hasleaves, petals and pollen
may preven twate rfromd raining away
leadin gtocorrosiond amage.
Cleaning th ewiper blades G
Ris
kofi njury
Before cleanin gthe windscree norwiper
blades ,tur nt he keyt op osition 0in th eigni-
tio nloc korp ressthe Start/Sto pbutton* until
all indicator lamps have gon eout in th einstru-
men tcluster. The windscree nwiper scould
otherwise mov eand caus einjury.
! Do no tclean th ewiper blades to ooften
and do no trub them to ohard ,ast hisw ill
result in damag etothegraphit ecoating.
This could caus ewiper noise.
X Fol dthe wiper arm saway from th ewind-
screen.
X Clean th ewiper blades carefully wit ha
damp cloth.
X Fol dthe wiper arm sback again before
switching on th eignition.
Cleaning th eheadlamps X
Clean th eplastic lenses of th eheadlamps
wit haw et sponge and windscree nwasher
fluid or cleanin gcloths. !
Only use washe rfluid or cleanin gcloths
suitable for plastic lenses. Unsuitable
washe rfluid or cleanin gcloth scould
scratch or damag ethe plastic lenses of the
headlamps.
Cleaning th esensors* X
Clean sensors 0046of th edriving systems
wit hw ater, car shampoo and asoftc loth.
! If you clean th esensor susin gah igh-pres-
sure cleane rorsteam cleaner, observ ethe
manufacturer' sinformatio nonmaintaining
th ec orrec tdistanc ebetween th evehicle
and th ehigh-pressur ecleaner.
Cleaning th ereversing camera* X
Use clear wate rand asoftc loth to clean
camera lens 0046.202
CareOperation
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Display messages Possible causes/consequences and
0050
0050Solutions 0039 Key not
detected
(re
dd isplay
message) The KEYLESS-GO key* is no
tinthevehicle. Awarnin gtone
also sounds.
Whe nyou switch th eengineo ff,y ou canno tloc kt he vehicle
centrall yorstart th eenginea gain.
X Pull ove rand stop th evehicl esafely as soo naspossible,
payin gattention to roa dand traffic conditions.
X Locate th eKEYLESS-GO key*. The KEYLESS-GO key* is no
tdetecte dwhile drivin gbecause
ap owerful radi otransmitte riscausin ginterfe rence. Awarn-
in gt onea lso sounds.
X Pull ove rand stop th evehicl esafely as soo naspossible,
payin gattention to roa dand traffic conditions.
X Remove th eStart/Sto pbutto nfromt heignition lock*
(Y page 66).
X Inser tthe keyintot he ignition loc kand tur nittot hedesired
position. 0039 Key not
detected
(whit
edis-
play mes-
sage) You wan
ttounlockorl ockt he vehicl eand th eKEYLESS-GO
key* canno tbecurrentl ydetecte dbythevehicle.
X Locate th eKEYLESS-GO key*.
If th eKEYLESS-GO key* is still no tdetected:
X Loc koru nlockthe vehicl eusingthe key. You are in th
evehicl eand th eKEYLESS-GO key* currently
canno tbedetecte dbythevehicle.
X Change th elocation of th ekeywit hthe KEYLESS-GO func-
tions* in th evehicle.
If th eKEYLESS-GO key* is still no tdetected:
X Remove th eStart/Sto pbutto nfromt heignition lock*
(Y page 66).
X Inser tthe keyintot he ignition loc kand tur nittot hedesired
position. 0039 Key still
in vehicle
The KEYLESS-GO key* has been detecte
dinside th evehicle
during locking.
X Remove th eKEYLESS-GO key* from th evehicle. 0039 Replace
key The ke
ymustber eplaced.
X Visit aqualified specialist workshop. 226
Display
messagesPractical advice
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Display messages Possible causes/consequences and
0050
0050 Solutions 0039 Key does
not
belong to
vehicle You hav
eput th ewrong ke yint he ignition lock.
X Use th ecorrect key. 0039 Close
doors to
loc
kv ehi‐
cle At leas
tone doo riso pen.Aw arnin gtonea lso sounds.
X Clos eall doors and loc kthe vehicl eagain. 0039 Remove
starting
button,
then
insert key
KEYLESS-GO
*ist emporarily malfunctioning or is defective. A
warning tone also sounds.
X Remove the Start/Stop button from the ignition lock*
(Y page 66).
X Insert the key into the ignition lock and turn it to the desired
position. 006F Front
left seat
backrest
not locked
or
Front
right
seat back‐
rest not
locked The seat backrest is not engaged.
Awarning tone also sounds.
X Push the backrest back until it engages. 006F Rear left
seat back‐
rest not
locked
or
Rear
right
seat back‐
rest not
locked
G
Risk of injury
The backrest in the rear is not engaged on the left-hand and/
or right-hand side. Awarning tone also sounds.
X Push the backrest back until it engages (Y page 169).0081 Restraint
sys. mal‐
function
Consult
workshop
G
Risk of injury
There is amalfunction in the SRS (Supplemental Restraint
System). The 0081warning lamp also lights up in the instru-
ment cluster.
X Visit aqualified specialist workshop. Display messages
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Problem Possible causes/consequences and
0050
0050Solutions 00AE
The red coolant
warning lamp
comes on while
the engine is
running. Awarn-
ing tone also
sounds. The coolant temperature has exceeded 130 †. The airflow to the
radiator may be blocked or the coolant level may be too low.
The engine is not being cooled sufficiently and may be damaged.
X
Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Allow the engine and coolant to cool.
X Make sure that the air supply to the radiator is not blocked, e.g.
by slush.
X Check the coolant level (Y page 183). Observe the warning
notes.
X If necessary, top up the coolant.
X Have the engine cooling system checked at aqualified specialist
workshop if the coolant needs topping up more often than usual.
If the coolant level is correct,t he electric radiator fan may be
faulty.
X Do not continue driving under any circumstances.
X Consult aqualified specialist workshop. 00BB
The yellow
engine diagnos-
tics warning
lamp lights up
while the engine
is running. Vehicles with
adiesel engine: the fuel tank has been run dry.
X Start the engine three to four times after refuelling.
Emergency running mode is cancelled. The vehicle need not be
checked. 00BB
The yellow
engine diagnos-
tics warning
lamp lights up
while the engine
is running. There may be
afault, for example:
R in the engine management
R in the ignition system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
The emission limit values may be exceeded and the engine can
run in emergency mode.
X Have the vehicle checked as soon as possible at aqualified
specialist workshop. Troubleshooting
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Problem Possible causes/consequences and
0050
0050Solutions You hear
awarning
tone. The red distance warning lamp*
00BAlights up while the vehicle
is in motion.
X Observe the explanations for the distance warning lamp*
(Y page 232). Accident
Problem Possible causes/consequences and
0050 0050Solutions Fuel is leaking from the
vehicle.
G
Risk of fire
The fuel line or the fuel tank has been damaged. The leaking fuel
creates arisk of fire or explosion.
X Switch off the ignition immediately.
X Remove the ignition key.
Do not restart the engine under any circumstances. The leaking
fuel creates arisk of fire or explosion.
X Consult aqualified specialist workshop. You are unable to
determine the extentof
the damage.
X
Consult aqualified specialist workshop. You cannot detect any
damage.
X
Start the engine as normal. The active bonnet func-
tion (pedestrian protec-
tion) has been trig-
gered. Your vehicle has been involved in
afrontal collision.
X Reset the triggered active bonnet (pedestrian protection)
(Y page 256). The NECK-PRO head
restraint
sonthe driv-
er's and front-
passenger seats have
been triggered. Your vehicle has been involved in
arear-end collision.
X Reset the NECK-PRO head restraint s(Ypage 257). 238
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Seat belt
Problem Possible causes/consequences and
0050
0050Solutions The seat-belt extender
is unable to be retrac-
ted.
G
Risk of injury
The seat-belt extender is defective.
X Push back the seat-belt extender with force.
X Have the seat-belt extender checked at aqualified specialist
workshop.
If the seat-belt extender is unable to be pushed back:
X Do not drive on.
X Consult aqualified specialist workshop. Fuel and fuel tank
Problem Possible causes/consequences and
0050 0050Solutions Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is defective.
X Turn the key to position 0(Y page 65) in the ignition lock imme-
diately and remove it.
X Do not restart the engine under any circumstances.
X Consult aqualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not released.
Or:
The key batteries are discharged.
X
Unlock the vehicle (Y page 249).
Or:
X Unlock the vehicle using the emergency key element
(Y page 249). The fuel filler flap is released, but the opening mechanism is jam-
med.
X
Consult aqualified specialist workshop. Troubleshooting
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Problem Possible causes/consequences and
0050
0050Solutions The fuel tank in
avehi-
cle with adiesel engine
has been run com-
pletely dry and the
engine will not start. There is air in the fuel system.
X
Refuel the vehicle (at least 5litres).
X Turn the ignition on for at least 10 seconds. Turn the key to
position 2(Y page 65) in the ignition lock.
X Start the engine continuously for up to 10 seconds until it runs
smoothly.
Or:
X Start the engine via the touch-start function. To do this, turn the
key to position 3(Y page 65) in the ignition lock and then release
it immediately.
The fuel system is now free of air.
If the engine does not start:
X Turn the ignition on again for at least 10 seconds. Turn the key
to position 2(Y page 65) in the ignition lock.
X Start the engine again continuously for up to 10 seconds until
it runs smoothly.
Or:
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult aqualified specialist workshop. 240
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Engine
Problem Possible causes/consequences and
0050
0050Solutions The engin
ewill not
start. The HOLD function or Distronic Plus* is activated.
X
Switch off HOLD (Y page 136) or Distronic Plus (Y page 131).
X Try to start th eenginea gain. The engin
ewill not
start .You can hear the
starter motor operat-
ing. R
Ther eisam alfunctio nintheengin eelectronics.
R Ther eisam alfunctio ninthefuel supply.
R The on-board voltage is to olow because th estarter battery is
to ow eak or discharged.
X Before th enexts tart attempt ,tur nt he keyb ack to position 0
(Y page 65 )intheignition loc korpressthe Start/Sto pbut-
ton* until all th eindicator light sintheinstrumen tcluste rhave
gon eout.
X Try to start th eenginea gain (Y page 98). When doin gso,
remembe rtha te xcessively lon gand frequen tattempt stostart
th ee nginew ill drain th ebattery.
If th eengined oes no tstart after several attempts:
X Consult aqualifie dspecialist workshop. The engin
ewill not
start .You can hear the
starter motor operat-
ing .The reserv efuel
warning lamp is on and
th ef uel gauge
shows 0. The fuel tan
khas been run dry.
X Refuel th evehicle. The engin
ewill not
start .You canno thear
th es tarter motor. The on-board voltage is to
olow because th estarter battery is too
weak or discharged.
X Jump-start th evehicle (Y page 276).
If th eengined oes no tstart despite attempting to jump-star tit:
X Consult aqualifie dspecialist workshop. The starter motor was exposed to
athe rmal load that was to ohigh.
X Allo wthe starter motor to coo ldown for approximately two
minutes.
X Try to start th eenginea gain.
If th eengines till does no tstart:
X Consult aqualifie dspecialist workshop. Troubleshooting
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