2009 MERCEDES-BENZ CLK-Class Comand Manual

96 TelephoneImportant notes
Please read the chapter “Telephone”
first before attempting to operate your
telephone.

Please also read the important notes in
the telephone operating manual.

Always drive with extreme caution
when you operate the telephone
hands-free.

For safety reasons, you should not use
the mobile telephone handset to make
a call while driving the vehicle.

If the signal strength is very weak (dis
-
play in the symbol bar of all menus):Wait until reception improves before
making a call.

Close the windows and reduce all out
-
side noise as much as possible when
you use hands-free operation.

Also make sure that the air vents are
not pointed in the direction of the

microphones located in the overhead
control panel near the rear view mirror.
Adjust air vents and/or reduce blower
speed if necessary.

A brief disconnection from the cellular
network is not a malfunction, as this
can occur when the network switches
areas. The phone will automatically try
to sign on to a network again.

If the message
Enter Unlock Code
ap-
pears, enter the unlock code to enable
all telephone functions
( page
101)
. If
you do not do so, only the emergency
call (911) is available.
GSM mobile phone
If the message
Please enter PIN
Code

on the mobile phone appears, enter the
PIN-code to enable the telephone func-
tions
( page
101)
. If you do not do so,
only the emergency (911) call is avai
-
lable on the mobile phone.
In the following situations, it is not possible
or not yet possible to use the telephone:
The telephone is already unlocked but
is not or not yet registered in the net
-
work. The telephone fails to register into an
existing network. If the network is avai
-
lable again, the telephone will be ready
for use. The above message also appears 
if the network is no longer available
due to weak signals
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97 Telephone
Important notes

The message
Telephone being activa
-
ted, please wait
appears.
COMAND prepares the telephone for
use. Select other system functions, e.g.
radio, by pressing the corresponding
button or wait until the telephone is ac
-
tive.

The message
Phone not inserted
ap-
pears. 
Please connect the mobile phone.

The message
Phone not available
ap-
pears.
Please contact an authorized

Mercedes-Benz Center.
GSM mobile phone
If the message
Please insert SIM card
(Emergency Call 911 only possible
with phone) appears:

Insert the SIM card into the mobile
phone (Telephone Operating
Manual).

The message
Call failed
may appear
if you place an outgoing call
( page
104)
.

Try again later.
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98 TelephoneTelephone operation

Telephone operation
AutomaticallyThe telephone is automatically activated
when the COMAND is switched on. The
mobile phone must be inserted in the
mobile phone cradle at the time COMAND
is switched on.Manually
Press a.The menu to enter the unlock code ( page
101)
will appear (only if phone
has been locked before).
GSM mobile phone
Enter the PIN on the mobile phone
or at the COMAND.If no SIM card is in the telephone,
the message
Please insert SIM
card (Emergency Call 911 only
possible with phone)
appears.

Insert a SIM card. Refer to the mo
-
bile phone operator’s manual.

Switch the COMAND off
( page
34)
or
turn off the engine.The telephone is switched off with a
time-lag of around 10 minutes. If you
make a call within that time, the
telephone will be switched off around
10 minutes after you end the call.
or
In the Telephone menu
( page
102)
,
press a longer than two seconds.The message
Telephone being activa
-
ted, please wait
will appear followed
by
Phone off
.
Switching telephone operation on
Switching telephone operation off
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99 Telephone
Telephone operation
You can make an emergency call to an
emergency rescue station with a mobile
communication network.The emergency call will be placed as long
as the corresponding mobile communicati
-
on network is available. To do this, switch
the telephone on if you have not already
done so.

TDMA or CDMA mobile phoneThe emergency call will also be placed
if the phone is locked
( page
100)
.

GSM mobile phoneIf no SIM card is in the phone or SIM
PIN is not entered, you can only make
an emergency call at the mobile phone.
Emergency calls may not be possible with
all mobile phone networks or if certain net
-
work services and/or telephone functions
are active. Check with your local network
operating company.If you cannot make an emergency call, you
must initiate rescue measures yourself.
Emergency call “911”iThis function places a call to the local

911 provider. It does not initiate a

Tele Aid call.
Warning
G
The 911 emergency call system is a public
service. Using it without due cause is a cri
-
minal offense.
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100 TelephoneTelephone operationInitiating an emergency callIf Telephone is locked
Press the
911
soft key.
The system opens an inquiry menu
prompting if you want to dial a “911”
call.The selection marker in the inquiry
menu should be on
Yes
.

If necessary, push the joystick to
H to select
Yes
.

Press E to confirm
Yes
if you want to
place the “911” emergency call.
The emergency call will be placed.

Wait until the emergency rescue

station answers and describe the
emergency.
If you do not want to place the emergency
call:
Push the joystick to h to select
No
when the inquiry menu appears.

Press E to confirm
No.
If Telephone is ready for operation

Press a repeatedly until the
Telephone menu is displayed.

Press 9, 1 and 1 one after the
other.

Press E.
or
Press the
Send
soft key.
or
Press k.The emergency call will be placed.

Wait until the emergency rescue
station answers and describe the
emergency.
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101 Telephone
Telephone operation
TDMA or CDMA mobile phoneEntering the unlock code
Use the number keys 1 through 0
to enter the four-digit unlock code.Asterisks instead of digits will appear in
the input line.

Press the
OK soft key.
If entered code is correct and the pho
-
ne is registered in a network, the phone
is ready for use and the Telephone
menu will appear.
GSM mobile phoneEntering the unlock code
Use the number keys 1 through 0
to enter the four-digit unlock code.Asterisks instead of digits will appear in
the input line.

Press the
OK soft key.
If entered code is correct and the pho
-
ne is registered in a network, the phone
is ready for use and the Telephone
menu will appear.
Entering codes
iYour unlock code prevents unauthori
-
zed persons from using your telephone.
B e s u re t o m em o ri z e t hi s c o d e , a f o u r d i
-
git number, carefully.If you enter an incorrect code, the sys
-
tem returns to the menu for entering the
unlock code.iYou must always enter the unlock code
when you switch on the telephone the
first time (if phone is in locked mode).
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102 TelephoneTelephone operation
If no SIM card is in the telephone, the
message
Please insert SIM card
(Emergency Call 911 only possible
with phone)
appears.

Insert a SIM card. Refer to the mo
-
bile phone operator’s manual.
Entry incorrect:You will hear a warning sound. The mes
-
sage
Code incorrect
will appear.

You need to re-enter your code.
Entering the PUKIf you enter your code incorrectly three
times in a row, you need to enter the PUK
number.
The PUK can only be entered at the mobile
phone. Refer to the mobile phone
operator’s manual.When the COMAND
is switched on, you
can switch to telephone operation from
any other system (e.g. radio):

Press a.The Telephone menu will appear.
Telephone menuThe telephone is ready for operation Message
Ready
and the reception strength
Ö are shown on the status bar.
Full screen messages:Phone not inserted
Plug the mobile phone into the mobile
phone cradle. Refer to the separate
mobile phone operator’s manual.
Phone not availableYour vehicle may not have a mobile phone
cradle installed and/or the telephone con
-
trol unit may not be coded properly. Con
-
tact an authorized Mercedes-Benz Center.
!If the code is entered incorrectly three
times in a row, the SIM card will be

blocked. The message
SIM-card blo
-
cked
is displayed briefly. After that the
message
PIN blocked. Please enter
PUK on cell phone
is displayed.
iThe PUK number is provided by your
telephone service provider.Switching to telephone operation
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103 Telephone
Telephone operation
The system detects an incoming call, the
phone rings.Incoming calls are indicated in a window in
any system (e.g. radio).The window shows:
the caller’s number if it is transmitted
or

the caller’s name if her or his name and
number are saved in the phone book or

Unknown
.
Accepting a call 
Press k.
or
Press E to confirm
accept
.
The display will change to the
call
menu
( page
108)
. In the status
bar, the off-hook symbol will appear.
An active audio source will be muted.
You talk over the hands-free set.
Rejecting a call 
Press K.
or
Push the joystick to H to highlight
re-
ject
and than press E.
Setting the volume for hands-free ope
-
rationRaising the volume
Turn the rotary control on the e but
-
ton to the right.
Lowering the volume
Turn the rotary control on the e but
-
ton to the left.
Ending a call 
Press K.
or
Press the
End
soft key.
Incoming call
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