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PHONE DEPENDENT FEATURES
While SYNC supports a variety of features, many are dependent upon the
functionality of your cell phone with Bluetoothwireless technology. At
a minimum, most cellular phones with Bluetoothwireless technology
support the following functions:
• Answering an incoming call
• Ending a call
• Using privacy mode
• Dial a number
• Redial
• Call waiting notification
• Caller ID
Other features, such as text messaging via Bluetooth, and automatic
phone book download are phone dependent features. To ensure that you
have a compatible cellular phone, refer to your phone’s user manual and
visit www.SyncMyRide.com.
QUICK START — HOW TO GET GOING
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The drivers primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
Pairing your phone through your navigation system
Note: This is a speed dependent feature and will not work if your
vehicle is traveling at speeds greater than 3 mph (5 km/h).
The first thing you will need to do to get going is to pair your
Bluetooth enabled cellular phone with SYNC.
1. Press the PHONE hard button on the navigation system.
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2. The screen will read NO PHONE
CONNECTED. Press the ‘Settings’
tab on the touchscreen.
3. Press ‘Add’.
4. If Bluetooth is on, SYNC will
begin the pairing process between
your Bluetooth enabled phone or
device and SYNC.
Note: Please refer to your phone’s user guide for specific pairing
instructions.
5. SYNC will give you a six digit Pass-key (PIN) that you will need to
enter into your phone or device when prompted.
When the pairing is complete, PAIRING SUCCESSFUL and then DEVICE
NAME CONNECTED will appear on the screen.
6. Press YES or NO when SYNC prompts you to set the phone as the
FAVORITE PHONE.
As a ‘favorite phone’, SYNC will search for this phone upon each
connection cycle. If a phone is not set as a primary, it will still be stored
in the device listing to enable you to reconnect to it at any time.
7. If supported by your Bluetoothenabled cellular phone, SYNC will
prompt you to download your phone book/call history. Press YES or NO.
Note: Selecting YES will tell SYNC to re-download the phone book and
call history information from your Bluetoothenabled cellular phone (if
supported) EVERY time your phone reconnects to SYNC. If you have
made any changes to your phone book/call history in SYNC, they will be
overwritten with the new download.
SYNC will confirm when the phone book and call history are downloaded.
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Making a call using your navigation system
Making a phone call using SYNC is easy.
Press PHONE and select from one of the following:
• Use the keypad on the ‘Phone’
tab to manually enter a phone
number and press SEND.
OR
• Select the ‘Phonebook’ tab (if the
desired number is saved in the
downloaded phone book
information).
• Use the quick sort buttons to
browse to the desired contact.
• Select the desired contact and
press
‘Dial’.
Note: This is a phone dependent feature.
OR
• Select the ‘Call History’ tab (if the
desired number is saved in the
downloaded call history
information).
• Select the desired contact and
press
‘Dial’.
Note: This is a phone dependent feature.
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Making a call using voice commands
1. Press
or VOICE. A tone will sound and the system will say “Main
menu”.
2. Say “Phone”.
3. When prompted, say, “Call < phone book contact name> or say “Dial”
and the desired number.
To erase the last spoken digit, say “Delete”.
To erase all spoken digits, say “Clear”.
4. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. SYNC will attempt to connect to the desired number.
Note: Once the call is placed, it will be logged into your outgoing call
history folder.
USING PHONE FEATURES WITH YOUR NAVIGATION SYSTEM
While SYNC has a variety of features, many of them are dependent on
your phone’s functionality. To ensure that you have a compatible phone
or to check which features are compatible with SYNC, please check your
phone’s user guide and also visit www.SyncMyRide.com.
Hands-free calling is one of the main features of SYNC. SYNC works in
conjunction with your Bluetoothenabled cellular phone and your
navigation system to offer many options. To access:
1. Press PHONE.
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2. On the phone screen you can
choose from:
• SEND: Press to receive an
incoming call, make an outgoing
call, or to redial.
• END: Press to end or ignore a
call.
• PRIVACY MODE: Press to
activate privacy mode. During an
active phone call with SYNC, you can choose to transfer the call to
your Bluetooth enabled cellular phone for a private conversation.
Note: This is a phone dependent feature.
• HOLD CALL: Press to put an active call on hold to have a private
conversation within your vehicle cabin. Press again to take off hold.
Note: This is a phone dependent feature.
• JOIN CALLS: Press to join two active calls.
Note: This is a phone dependent feature.
• Digit entry: Press the numbers to manually enter a phone number to
call.
• Signal/battery strength and roaming status
Note: This is a phone dependent feature.
•
: Press to see additional numbers or information (if available).
•
: This Bluetooth icon illuminates when a Bluetoothenabled phone
is connected to SYNC.
SAVING A CONTACT OR A PHONE NUMBER AS A QUICK DIAL
After you have connected your Bluetoothenabled cellular phone and
downloaded your phone book/call history, SYNC allows you to save 10
frequently called numbers for quick access.
1. Press PHONE on the navigation system.
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2. Select the ‘Phone Book’ or ‘Call
History’ tab.
3. Select the phone number or the
contact you wish to save to the
Quick Dial screen.
4. Press ‘Save’.
5. Select the Quick Dial location in
which you wish to store the contact.
6. Press ‘Set/Replace’ at the bottom
of the screen to save the contact’s
number to the chosen Quick Dial
location.
The system will confirm when the
number of the contact is
successfully stored.
USING THE PHONE BOOK FEATURE
Note: This is a speed dependent feature. The vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
SYNC enables you to view the contacts downloaded from your Bluetooth
enabled cellular phone. To access:
1. Press the PHONE hard button on the navigation system.
2. Select the ‘Phonebook’ tab to
access the phone numbers of the
contacts downloaded from your
Bluetooth enabled cellular phone.
Note: SYNC will categorize your
contacts alphabetically in the Quick
Sort buttons on the right of the
screen. The buttons will be
highlighted if there are contacts
stored in that category. Press the
highlighted category to access those listings.
For your safety, while you are driving, SYNC limits the number of
viewable contacts. However, all contacts are always available through
voice commands.
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Note:If supported by your phone, SYNC will assign location icons for
the numbers (i.e., cellular number, home number, work number).
USING YOUR CALL HISTORY
If your Bluetooth enabled cellular phone supports phone book/call
history downloads via Bluetooth,SYNC will provide these numbers
sorted in the CALL HISTORY tab. If your Bluetoothenabled cellular
phone does NOT support phone book/call history downloads via
Bluetooth, then SYNC will log all calls made through SYNC in the CALL
HISTORY tab.
1. Press PHONE on the navigation system.
2. Select the ‘Call History’ tab which
allows you to have quick access to
recent call activity.
Press OUTGOING to view your outgoing calls.
Press INCOMING to view your incoming calls.
Press MISSED to view your missed calls.
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SYSTEM SETTINGS
SYNC allows you to connect, add, delete or set specified phones as a
favorite as well as change advanced settings.
To access:
1. Press the PHONE hard button on the navigation system.
2. Select the ‘Settings’ tab and then
choose the desired device.
You can now choose from the
following options:
Connect
Add
Delete
Set as Fav (Favorite)
Advanced
Please refer to the following sections for more information on these
features.
Adding a new phone to SYNC
Note: This is a speed dependent feature. For your safety, this procedure
cannot be completed if the vehicle is traveling at speeds faster than
3 mph (5 km/h).
Note: SYNC can store up to 12 previously paired phones.
This feature allows you to add (pair) a new Bluetoothenabled phone to
SYNC. To access:
1. Press the PHONE hard button on the navigation system.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Add’.
4. When prompted on your phone’s display, enter the PIN provided by
SYNC.
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