2009 LINCOLN MKS ECU

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
2009 MKS(mks)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
267

CHANGING THE WIPER BLADES
1. Pull the wiper blade and arm
away from the glass. Turn the blade
at a right angle to the arm.
2. Squeeze the locking tabs to
release the blade from the arm and
pull the blade away from the arm to
remove it.
3. Attach the new blade to the arm and snap it into place.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield, refer toWindows and wiper bladesin theCleaning
chapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait a few minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
2009 MKS(mks)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
283

If an overfill occurs, excess fluid
should be removed by an authorized
dealer.
An overfill condition of
transmission fluid may cause shift and/or engagement concerns
and/or possible damage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
AIR FILTER
Refer toscheduled maintenance informationfor the appropriate
intervals for changing the air filter element.
When changing the air filter element, use only the Motorcraft air filter
element listed. Refer toMotorcraft part numbersin this chapter.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Changing the air filter element
1. Release the clamps that secure
the air filter housing cover.
2. Carefully separate the two halves
of the air filter housing.
3. Remove the air filter element
from the air filter housing.
4. Wipe the air filter housing and
cover clean to remove any dirt or
debris and to ensure good sealing.
5. Install a new air filter element. Be
careful not to crimp the filter element edges between the air filter
housing and cover. This could cause filter damage and allow unfiltered
air to enter the engine if not properly seated.
2009 MKS(mks)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
309

6. Replace the air filter housing
cover and secure the clamps. Be
sure that the air cleaner cover tabs
are engaged into the slots of the air
cleaner housing.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
MOTORCRAFT PART NUMBERS
Component 3.7L V6 Engine
Engine air filter element FA-1884
Battery BXT-65-650
Oil filter FL-400-SB12
PCV valve
1
Spark plugs2
1
The PCV valve is a critical emission component. It is one of the items
listed in thescheduled maintenance informationand is essential to
the life and performance of your vehicle and to its emissions system.
For PCV valve replacement, see your authorized dealer. Refer to
scheduled maintenance informationfor the appropriate intervals for
changing the PCV valve.
Replace the PCV valve with one that meets Ford material and design
specifications for your vehicle, such as a Motorcraft or equivalent
replacement part. The customer warranty may be void for any
damage to the emissions system if such a PCV valve is not used.
2For spark plug replacement, see your authorized dealer. Refer to
scheduled maintenance informationfor the appropriate intervals for
changing the spark plugs.
Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraft or
equivalent replacement parts. The customer warranty may be void
for any damage to the engine if such spark plugs are not used.
2009 MKS(mks)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
310

Peace of mind
Remote start
Vehicle security systems
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
2009 MKS(mks)
Owners Guide (post-2002-fmt)
USA(fus)
Accessories
317

Passenger Occupant
Classification Sensor .................133
Power distribution box
(see Fuses) ...............................245
Power door locks ........................94
Power mirrors .............................59
Power point .................................55
Power steering ..........................221
fluid, checking and adding ....306
fluid, refill capacity ................311
fluid, specifications .................311
Power Windows ...........................56
Push button start system .........211
R
Radio ............................................16
6-CD in dash .............................16
Rear-view camera system .........230
Recommendations for
attaching safety restraints for
children ......................................162
Relays ........................................241
Remote entry system .......102–103
illuminated entry ............108, 110
locking/unlocking
doors ................................104–105
opening the trunk ...................105
panic alarm .............................105
replacement/additional
transmitters .............................108
replacing the batteries ...........106
Roadside assistance ..................239
S
Safety belts (see Safety
restraints) ..................131, 135–139Safety Canopy ...................153, 155
Safety defects, reporting ..270–271
Safety restraints ........131, 135–139
Belt-Minder
...........................140
extension assembly ................139
for adults .........................136–138
for children .............................159
Occupant Classification
Sensor ......................................133
warning light and chime ........140
Safety restraints - LATCH
anchors ......................................168
Safety seats for children ..........164
Safety Compliance
Certification Label ....................314
Satellite Radio (if equipped) .....16
Satellite Radio Information ........28
Seats ..........................................120
child safety seats ....................164
climate control ............32, 35, 126
Cooled .....................................125
easy access/easyout feature ..128
front seats ...............................125
heated ......................................130
Heated and Cooled .................125
memory seat ...................106, 128
SecuriLock passive anti-theft
system ........................................113
Servicing your vehicle ..............279
Setting the clock .........................16
Spare tire (see Changing the
Tire) ...........................................251
Spark plugs, specifications ......310,
313
Specification chart,
lubricants ...................................311
Speed control ..............................60
2009 MKS(mks)
Owners Guide (post-2002-fmt)
USA(fus)
Index
322