2009 HUMMER H3 tow

Gather the important information
you will need from the other
driver. Things like name, address,
phone number, driver’s license
number, vehicle license plate,
vehicle make, model and model
year, Vehicle Identication
Number (VIN), insurance
company and policy number, and
a general description of the
damage to the other vehicle.
If possible, call your insurance
company from the scene of the
crash. They will walk you through
the information they will need. If
they ask for a police report, phone
or go to the police department
headquarters the next day and
you can get a copy of the report
for a nominal fee. In some
states/provinces with “no fault”
insurance laws, a report may not
be necessary. This is especially
true if there are no injuries and
both vehicles are driveable.
Choose a reputable collision
repair facility for your vehicle.
Whether you select a GM dealer/
retailer or a private collision repair
facility to x the damage, make
sure you are comfortable with
them. Remember, you will have to
feel comfortable with their work for
a long time.
Once you have an estimate, read
it carefully and make sure you
understand what work will be
performed on your vehicle. If you
have a question, ask for an
explanation. Reputable shops
welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there, or
have it towed there. Specify to the
facility that any required replacement
collision parts be original equipmentparts, either new Genuine GM parts
or recycled original GM parts.
Remember, recycled parts will not
be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially
value the repair using aftermarket
parts. Discuss this with your repair
professional, and insist on Genuine
GM parts. Remember if your vehicle
is leased you may be obligated to
have the vehicle repaired with
Genuine GM parts, even if your
insurance coverage does not pay the
full cost.
If another party’s insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company’s
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can
have control of the repair and parts
choices as long as cost stays within
reasonable limits.
Customer Assistance Information 7-13

Parking
Over Things That Burn......2-31
Parking Your Vehicle............2-31
Passenger Airbag Status
Indicator..........................3-26
Passenger Sensing System . . . 1-54
Passing..............................4-12
PASS-Key
®III+ Electronic
Immobilizer......................2-13
PASS-Key
®III+ Electronic
Immobilizer Operation........2-14
Passlock
®...........................2-12
Perchlorate Materials
Requirements, California...... 5-4
Phone
Bluetooth
®.......................3-52
Power
Door Locks........................ 2-6
Electrical System..............5-91
Lumbar Controls................. 1-4
Retained Accessory...........2-17
Seat................................. 1-3
Steering Fluid...................5-29
Windows.........................2-10Privacy...............................7-16
Event Data Recorders.......7-16
Navigation System............7-17
OnStar............................7-17
Radio Frequency
Identication.................7-17
Programmable Automatic
Door Locks........................ 2-6
R
Radio Frequency Identication
(RFID), Privacy.................7-17
Radio(s).............................3-42
Radios
Navigation/Radio System,
see Navigation Manual . . . 3-52
Reception........................3-62
Setting the Clock..............3-41
Theft-Deterrent.................3-62
Reading Lamps...................3-16
Rear Axle...........................5-38
Locking............................. 4-8
Rear Door Security Locks....... 2-6
Rear Storage Area...............2-49
Rear Vision Camera.............2-36Rear Windshield Washer/
Wiper............................... 3-8
Rearview Mirror, Automatic
Dimming ..........................2-33
Reclining Seatbacks............... 1-5
Recommended Fluids and
Lubricants........................6-12
Recovery Loops...................4-34
Recreational Vehicle Towing . . . 4-40
Remote Keyless Entry (RKE)
System............................. 2-3
Remote Keyless Entry (RKE)
System, Operation.............. 2-4
Removing the Flat Tire and
Installing the Spare Tire.....5-72
Removing the Spare Tire
and Tools................5-68, 5-69
Replacement Bulbs..............5-43
Replacement Parts,
Maintenance....................6-14
Reporting Safety Defects
Canadian Government.......7-14
General Motors................7-15
United States
Government..................7-14
i-8 INDEX

Starting the Engine..............2-17
Steering..............................4-10
Steering Wheel, Tilt Wheel...... 3-6
Storage Areas
Cargo Management
System........................2-49
Center Console
Storage Area................2-47
Convenience Net..............2-49
Cupholders......................2-47
Front Seat Storage Net.....2-47
Glove Box.......................2-47
Luggage Carrier...............2-48
Rear Storage Area............2-49
Stuck in Sand, Mud, Ice,
or Snow..........................4-33
Sun Visors..........................2-11
Sunroof..............................2-50
Swing-gate........................... 2-9
T
Tachometer.........................3-24
Tailgate................................ 2-7
Taillamps
Turn Signal, Stoplamps and
Back-up Lamps.............5-42Taillamps (cont.)
Theft-Deterrent, Radio...........3-62
Theft-Deterrent Systems........2-11
Content Theft-Deterrent.....2-11
PASS-Key
®III+ Electronic
Immobilizer...................2-13
PASS-Key
®III+ Electronic
Immobilizer Operation....2-14
Passlock
®........................2-12
Tilt Wheel............................. 3-6
Time, Setting.......................3-41
Tire
Pressure Light..................3-30
Tires..................................5-44
Aluminum or
Chrome-Plated Wheels,
Cleaning......................5-88
Buying New Tires.............5-59
Chains............................5-65
Changing a Flat Tire.........5-66
Cleaning..........................5-89
Different Size...................5-61
If a Tire Goes Flat............5-66
Ination - Tire Pressure.....5-51
Inspection and Rotation.....5-57
Installing the Spare Tire.....5-72Tires (cont.)
Pressure Monitor
Operation.....................5-54
Pressure Monitor System . . . 5-52
Removing the Flat Tire......5-72
Removing the Spare Tire
and Tools.............5-68, 5-69
Secondary Latch System . . . 5-76
Spare Tire.......................5-82
Storing a Flat or Spare Tire
and Tools.............5-78, 5-80
Tire Sidewall Labeling.......5-45
Tire Terminology and
Denitions....................5-48
Uniform Tire Quality
Grading.......................5-62
Wheel Alignment and Tire
Balance.......................5-63
Wheel Replacement..........5-64
When It Is Time for New
Tires............................5-58
Towing
Recreational Vehicle..........4-40
Towing a Trailer................4-42
Your Vehicle.....................4-40
i-10 INDEX