2009 HUMMER H3 tow

Laundry detergents or
dishwashing soaps with
degreasers can leave residue
that streaks and attracts dirt.
For liquid cleaners, about
20 drops per gallon (3.78 L) of
water is a good guide. Use
only mild, neutral-pH soaps.
Too much cleaner that saturates
the upholstery.
Organic solvents such as naptha,
alcohol, etc. that can damage the
vehicle’s interior.
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment frequently to
remove dust and loose dirt.
A canister vacuum with a beater bar
in the nozzle may only be used
on oor carpet and carpeted oor
mats. For any soil, always try
to remove it rst with plain water orclub soda. Before cleaning, gently
remove as much of the soil as
possible using one of the following
techniques:
For liquids: gently blot the
remaining soil with a paper towel.
Allow the soil to absorb into
the paper towel until no more
can be removed.
For solid dry soils: remove as
much as possible and then
vacuum.
To clean:
1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Wring the cloth to remove excess
moisture.
3. Start on the outside edge of the
soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.4. Continue to gently rub the soiled
area until the cleaning cloth
remains clean.
5. If the soil is not completely
removed, use a mild soap
solution and repeat the cleaning
process that was used with
plain water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. When
a commercial upholstery cleaner or
spot lifter is to be used, test a
small hidden area for colorfastness
rst. If the locally cleaned area
gives any impression that a ring
formation may result, clean
the entire surface.
After the cleaning process has been
completed, a paper towel can be
used to blot excess moisture
from the fabric or carpet.
5-84 Service and Appearance Care

Weatherstrips
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. SeeRecommended Fluids
and Lubricants on page 6-12.
Washing Your Vehicle
The best way to preserve the
vehicle’s nish is to keep it clean by
washing it often.
Notice:Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it would
not be covered by the warranty.
Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that arepetroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from
your dealer/retailer. Follow all
manufacturers’ directions regarding
correct product usage, necessary
safety precautions and appropriate
disposal of any vehicle care product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the nish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and
water spotting.
High pressure car washes may
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 12 inches (30 cm) to
the surface of the vehicle. Use of
power washers exceeding 1,200 psi
(8 274 kPa) can result in damage
or removal of paint and decals.
Cleaning Exterior
Lamps/Lenses
Use only lukewarm or cold water,
a soft cloth and a car washing soap
to clean exterior lamps and lenses.
Follow instructions underWashing
Your Vehicle on page 5-86.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint nish. Approved cleaning
products can be obtained from
your dealer/retailer.
If the vehicle has a basecoat/
clearcoat paint nish, the clearcoat
gives more depth and gloss to
the colored basecoat. Always use
waxes and polishes that are
non-abrasive and made for a
basecoat/clearcoat paint nish.
5-86 Service and Appearance Care

Notice:Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint nish
may damage it. Use only
non-abrasive waxes and
polishes that are made for a
basecoat/clearcoat paint nish
on the vehicle.
Foreign materials such as calcium
chloride and other salts, ice melting
agents, road oil and tar, tree sap,
bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle’s nish if
they remain on painted surfaces.
Wash the vehicle as soon as
possible. If necessary, use
non-abrasive cleaners that are
marked safe for painted surfaces
to remove foreign matter.
Exterior painted surfaces are
subject to aging, weather and
chemical fallout that can take
their toll over a period of years.To help keep the paint nish looking
new, keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright
Metal Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Washing with water is all
that is usually needed. However,
chrome polish may be used
on chrome or stainless steel trim,
if necessary.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soap
to clean aluminum. A coating of
wax, rubbed to high polish, is
recommended for all bright
metal parts.Windshield, Backglass,
and Wiper Blades
Clean the outside of the windshield
and backglass with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked with
windshield washer uid or a mild
detergent. Wash the windshield
thoroughly when you clean the
blades. Bugs, road grime, sap and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking. Replace the wiper blades
if they are worn or damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper
removal
Service and Appearance Care 5-87

Aluminum or
Chrome-Plated Wheels
and Trim
The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a soft
clean cloth with mild soap and water.
Rinse with clean water. After rinsing
thoroughly, dry with a soft clean
towel. A wax may then be applied.
Notice:Chrome wheels and
other chrome trim may be
damaged if the vehicle is not
washed after driving on roads
that have been sprayed with
magnesium, calcium or sodium
chloride. These chlorides are
used on roads for conditions
such as ice and dust. Always
wash the vehicle’s chrome with
soap and water after exposure.Notice:Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, could
damage the surface of the
wheel(s). The repairs would not
be covered by the warranty.
Use only approved cleaners on
aluminum or chrome-plated
wheels.
The surface of these wheels is
similar to the painted surface of the
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because they could
damage the surface. Do not use
chrome polish on aluminum wheels.Notice:Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would not
be covered by the warranty.
Use chrome polish on chrome
wheels only.
Use chrome polish only on
chrome-plated wheels, but avoid
any painted surface of the wheel,
and buff off immediately after
application.
Notice:Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the warranty. Never
drive a vehicle equipped with
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.
5-88 Service and Appearance Care

(d)Inspect wiper blades for wear,
cracking, or contamination.
Clean the windshield and wiper
blades, if contaminated. Replace
wiper blades that are worn or
damaged. See Windshield Wiper
Blade Replacement on page 5-44
and Windshield, Backglass,
and Wiper Blades on page 5-87
for more information.
(e)Make sure the safety belt
reminder light and safety belt
assemblies are working properly.
Look for any other loose or
damaged safety belt system parts.
If you see anything that might
keep a safety belt system from doing
its job, have it repaired. Have any
torn or frayed safety belts replaced.
Also see Checking the Restraint
Systems on page 1-60.
(f)Lubricate all key lock cylinders,
hood latch assembly, secondary
latch, pivots, spring anchor, release
pawl, rear compartment hinges,
outer endgate handle pivot points,
rear door detent link, rollermechanism, endgate handle pivot
points, latch bolt, fuel door hinge,
locks, and folding seat hardware.
More frequent lubrication may
be required when exposed to a
corrosive environment. Applying
silicone grease on weatherstrips
with a clean cloth will make
them last longer, seal better, and
not stick or squeak.
(g)Check vent hose at transfer
case for kinks and proper
installation.
(h)Change automatic transmission
fluid and filter if the vehicle is
mainly driven under one or more of
these conditions:
In heavy city traffic where the
outside temperature regularly
reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer
towing.
Uses such as found in taxi,
police, or delivery service.(i)Drain, flush, and refill cooling
system. This service can be
complex; you should have your
dealer/retailer perform this service.
See Engine Coolant on page 5-23
for what to use. Inspect hoses.
Clean radiator, condenser,
pressure cap, and filler neck.
Pressure test the cooling system
and pressure cap.
(j)A fluid loss in any vehicle system
could indicate a problem. Have the
system inspected and repaired
and the fluid level checked. Add fluid
if needed.
(k)Visually inspect belt for fraying,
excessive cracks, or obvious
damage. Replace belt if necessary.
6-8 Maintenance Schedule

HUMMER and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identication before this service is
given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest HUMMER dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven.
Flat Tire Change:Service is
provided to change a at tire with
spare tire. The spare tire, if
equipped, must be in good
condition and properly inated. It
is your responsibility for the repair
or replacement of the tire if it is
not covered by the warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Routing Service:Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery.
Trip Interruption Benets and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 year/
100,000 miles (160 000 km)
Powertrain warranty period. Items
considered are hotel, meals, and
rental car.
Customer Assistance Information 7-7

HUMMER Technician
Roadside Service (U.S. only)
HUMMER’s exceptional Roadside
Service is more than an auto club or
towing service. It provides every
HUMMER owner in the United
States with the advantage of
contacting a HUMMER advisor and,
where available, a HUMMER
trained dealer technician who can
provide on-site service.
A dealer technician will travel to your
location within a 30 mile radius of a
participating HUMMER dealership.
If beyond this radius, we will arrange
to have your vehicle towed to the
nearest HUMMER dealership. Each
technician travels with a specially
equipped service vehicle complete
with the necessary HUMMER parts
and tools required to handle most
roadside repairs.
Services Not Included in
Roadside Assistance

Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specic to Canadian
Purchased Vehicles

Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
Lock-Out Service:Vehicle
registration is required.
Trip Routing Service:Limit of
six requests per year.
Trip Interruption Benets and
Assistance:Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give you
permission to get local emergency
road service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Assistance. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
7-8 Customer Assistance Information

Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation for
damage repairs by using aftermarket
collision parts. Some insurance
companies will not specify
aftermarket collision parts. When
purchasing insurance, we
recommend that you assure your
vehicle will be repaired with GM
original equipment collision parts. If
such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing
company may require you to
have insurance that assures repairs
with Genuine GM Original
Equipment Manufacturer (OEM)
parts or Genuine Manufacturer
replacement parts. Read your lease
carefully, as you may be charged
at the end of your lease for
poor quality repairs.If a Crash Occurs
Here is what to do if you are
involved in a crash.
Try to relax and then check to
make sure you are all right. If
you are uninjured, make sure that
no one else in your vehicle, or
the other vehicle, is injured.
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been
taken care of. Move your vehicle
only if its position puts you in
danger or you are instructed to
move it by a police officer.
Give only the necessary and
requested information to
police and other parties involved
in the crash. Do not discuss
your personal condition, mental
frame of mind, or anything
unrelated to the crash. This will
help guard against post-crash
legal action.
If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Service on
page 7-6for more information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card from
the tow truck operator or write
down the driver’s name, the
service’s name, and the phone
number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
7-12 Customer Assistance Information